I have used the fastpay service a number of times in order to pay my mother's landline bill and never had an issue before. As I've done many times before, I entered her 10 digit home phone number and 5 digit zip code to login and I repeatedly get this error all of the sudden... "We couldn’t find

We need the old phone line from the pole to the house removed. We have not used a landline for many years and the line is a nussiance. Please remove.

There is an old dilapidated destroyed metal Southern Bell sign in my yard that warns that there is a cable there and not to dig unless call the 811 number. It has been hit by several cars and is faded. Who can I reach to have this replaced?

I'm not going to waste time and provide as detailed a description as I just typed for an hour and vanished because the site stated it had a "hiccup" when I tried to post earlier! Here is the gist of it:  My account is supposedly delinquent at approximately $400.  I was actually supposed t

My landline has been out of service for 3 days! Every time I call I am put on hold! Yesterday, I called 4 times with no resolution. 1st call.  50 min wait  2nd call. 60 min 3rd call 35min 4th call 45min i got tired of waiting on 4th call so I hung up.

How do I know if I have repair maintenance?

My landline home phone keeps losing the dial tone. Days later, it would come back, then after a day or two, lose it again. This happens over and over. I tried the troubleshooting steps (plug phone into the outside box for dial tone, check for electronic device interference), but no luck. When there

My phone line is down - 1292 farmdale ave Louisville ky 40213 / been down for a week / called customer service twice / on phone more than an hour / no response no repair

I have spend over 9, yes 9, hours on the phone with ATT land line "customer support" (which doesn't seem to exist). I already have an online ID with my Direct TV account on it.  I have tried 74 times to add my new home phone number to my online account.  When I type in my phone number and

How can I block repeat scam calls from same phone number?

Can’t use my phone.

My router / modem is plugged into a phone jack in the wall. If I discontinue my landline account will that affect my internet service?

A field engineer left the cover askew on a green and rust landline/DSL wiring tower on my property. I have today made multiple phone calls to ATT’s Worst-in-Class VRS, referred first from “Customer Care” to an out-of-service line and from there to Directv, where a live person picks up immediately, c

My 86-year-old mother does not want call waiting on her landline phone. She has AT&T landline and internet service.  I have called and they tell me it can only be disabled with the code for each call.  She is not capable of doing this each time.  What can I do to get it disconnec

Good afternoon, I am hoping you can help me with the quandary of my home phone service being cancelled without my knowledge or permission! I have been working through the ranks for over 5 hours and transferred 8 times in one day - needless to say I am at a loss as to my next turn.  It has tur