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Landline Home Phone

Landline Home Phone

Learn about home phone plans, features, maintenance & more.
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AT&T is officially out-of-my-life!

I've just cancelled my AT&T phone service after having more than 2 months of no (or lousy) phone service plus AT&T's repeated failures to repair its equipment, its rotten customer service and its horrible communication skills. AT&T = Awful Terrible & TreacheryAT&T = American T

Questions

 • Landline Phone Plans

52

3

Customer service (process, phone prompts) are HORRID

Folks are ok, but inept when I ask for a supervisor to handle a simple paper to electronic billing conversion for my aging mother. I get hung up on transfers, hold times that are excessive, transfers with no answers and thats after about 2 days and 4 hours of wait.

Questions

 • Landline Phone Troubleshooting

9

1

0

Accepted Solution

Can't call AT&T customer service

My landline phone-service was down all last week -- I submitted a trouble ticket. Then my phone worked for less 2 days.  Now my phone-service is down -- I re-activated the first trouble ticket -- and it's been down for 3 days. AT&T NEVER contacted me (either in-person or via email).I've

Questions

 • Landline Phone Troubleshooting

169

26

0

Ways of billing AT&T

I received a billing statement from AT&T, through the mail. Can I send them a postal money order with the due amount since I don't have personal checks.

Questions

 • Landline Phone Plans

15

1

0

Help w/Landline bill

Hi I thought I had the most basic landline bill with lifeline disc. W/o long distance. My bill shows AT&T long distance and complete choice enhanced. Ill take any free options like call waiting but I only want it for emergency calls. And no long distance. My bill used to be $20 and now its $44 i

Questions

 • Landline Phone Troubleshooting

29

3

Tried to cancel land line. No one called back

I called to cancel my home land line. Agent said they needed to call back, but never did. There is no way to contact anyone at AT&T except by phone, need help.

Questions

 • Landline Phone Plans

34

2

Trying to get help on the phone

I have called AT&T customer service several times to try to get an answer to a question about my landline bill after I had looked it up online and saw something I didn't understand and was concerned about. Three times I was told that the person didn't have access to their "tools" to look up my

Questions

 • Landline Phone Troubleshooting

38

2

0

Have You Experienced Poor Customer Service from Landline Repair Agent "Chris or Kris"

Does AT&T value their customers who still have a landline? Are phone calls still monitored and recorded for customer service quality? I have been without a landline phone for close to 2 weeks(since August 5 or6). I submitted a ticket through the automated service and was told someone would come

Questions

 • Landline Phone Troubleshooting

24

2

0

Landline with no dial tone.

We have a landline that connects to our buildings call box/entry system. Our building is a 10 unit condo complex. I do not know the phone number to the line nor the account number. Our bills are paid by a Prop Mgmt company and I am unable to contact them and they have not replied to my email. I talk

Questions

 • Landline Phone Troubleshooting

18

1

0

Local help for Landline Account issues Houston TX

I do not have the correct account PIN, how do I get it. I tried going into Accounts and changing PIN but system does not recognize the last four of my social nor my ZIP. I need to talk to someone locally to help striaghten out the account ID, PIN, etc.

Questions

 • Landline Phone Troubleshooting

17

1

0

my July bill does not appear on website

My July bill does not appear on website. I did receive a paper copy in the mail which I paid. The payment then appeared on the website as a credit. The customer service agent was completely clueless and said her system showed everything was correctly displayed so it obviously must be a problem with

Questions

 • Landline Phone Troubleshooting

29

4

0

Accepted Solution

Cordless Phone Incoming Audio Problems

Hi, My At&t cordless phone suddenly stopped incoming audio. When making or receiving a call, the other end can hear me but I cannot hear them. There is also no dial tone when placing a call. The phone is charged, able to make and receive calls. But, again, there is no incoming audio. I hear not

Questions

 • Landline Phone Troubleshooting

15

2

0

Removal of old, dead wiring.

I have two dead lines running from my house to the overhead wiring on my street. According to Spectrum, those lines are owned by AT&T, and they are no longer connected to anything in the house. How do I get those sagging old wires removed?

Questions

 • Landline Phone Troubleshooting

13

1

0

Static on Landline

When I talk on my landline the static is so bad I can’t hear the person on other end. What can I do to fix this.

Questions

 • Landline Phone Troubleshooting

16

1

0

Ordering a phone book & yellow pages for a rental home

I own a rental property. Obviously, my tenant has a phone book and yellow pages.  However, as a landlord, I would also like a copy of my own since I am responsible for contracting out repairs and services in a location that differs from my home location. How do I order a phone book & yello

Questions

 • Landline Phone Features

36

9

0

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