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Landline Home Phone

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Phone incorrectly disconnected

I have a small business plan. I signed up to renew a contract last October. However ATT didn't implement the new plan and started charging me more than double. I called in about 2 months ago and was told by the agent that it shows my plan was confirmed but not implemented. I will have a new plan wit

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How do I removing a old telephone line off my house?

There is a telephone line attached to my house that hasn't been used in at least the last 20 years, it is making creaking noises when the wind blows and the neighbors tree branches pushes it around as well. How do I get the phoneline taken down? How do I post when the words I enter into the topic a

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38

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Old Phone Pedestal needs to be removed

Who do I contact to get an old phone pedestal removed? It has been there for ages and is bent and mangled with wires all over the place.

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I need to report my home landline outage

no dial tone, cannot call out and nobody can call in

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335

5

AT&T box falling apart in yard

I have a box in my back yard that I believe is an old AT&T box. It is opened and falling apart.  I have been concerned about my dogs getting into it, but now that I have small grandchildren, I am even more concerned.  How do I have this box fixed or removed?

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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785

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technician appointment

no show for technician appointment. When inquired was told it would be the next day. Again no technician the next day. What should I do?

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47

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easement release follow up

@ATThelp I reached out about possibly obtaining an easement release letter for an unused easement but haven't heard back about the engineering review after about a month. How do I follow up on this? If there's a better way to contact AT&T directly, please let me know!

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How does a wired landline work with ATT Fiber?

I am still on a wired landline for home phone, which I would like to keep. I am willing to upgrade to Fiber, but do not want to eliminate my wired home phone service.  Can I do that? Or will I be forced to convert to what ATT calls a wireless landline?

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27

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Home phone blocking

I have a home phone blocking phone. There is a number that call and she told me her number is blocked. I have looked four times and that number is not in my blocked number list. I have looked 4 times. How do I get the number unblocked

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easement release follow up

@ATThelp I reached out about possibly obtaining an easement release letter for an unused easement but haven't heard back about the engineering review after about a month. How do I follow up on this? If there's a better way to contact AT&T directly, please let me know!

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4

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Who can I speak to about an easement on property I am buying?

I am closing on a parcel of land that had a ATT easement from 1900s (land easement says Souther Bell Telephone and Telegraph Company). The city is asking to but a 8ft sidewalk in the area and I need to get written permission (or denial) from ATT to proceed with the hotel project. This is the require

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How to get AT&T to fix a trip hazard created by a broken AT&T box cover in the sidewalk

The cement cover marked "AT&T" in the sidewalk is broken and is causing a trip hazard. This has been broken for a while and AT&T hasn't fixed it. The sidewalk is in front of my neighbor's house at 4214 Ponce Drive in Palo Alto, CA. My neighbor says he notified AT&T several times with no

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Hot Springs AR 71901- looking for the replacement person for Derick Johnson for an overhead line removal

After almost a year of searching for the right ATT person through the phone trees, asking for help on this forum, to help with an overhead ATT line removal, I got in touch with Derick Johnson who came out surveyed, said it was possible, and gave me his mobile #.  The project is moving slower t

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25

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remove landline service from building

i own a building and want to have the existing AT&T service lines removed. I called AT&T on February 6, 2023 and was given a "Ticket Number" PX85DV07. Nothing has been done. I attempted to call to check on the status of the removal and could not get a response from any of the representative

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