Internet with AT&T Fiber

Internet with AT&T Fiber

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I can’t play gta online for some reason

I have been unable to play gta online for a long time when I try using my hotspot it works but when I’m connected to my internet it just saids there’s no connection I’ve tried to contact rockstar games but they couldn’t help me I’ve went in the advanced settings to change it up a bit and it still di

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HELP PLEASE - poor wifi coverage with Fiber plan

​I'm currently on the 1000 Fiber 1 GIG plan and have been on this plan for about 5 years. I've always been told that fiber is very fast internet but I've had nothing but poor connection problems from the beginning.  All of my devices that are hardwired I have zero issues, it's everything else

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DNS errors, slow browsing

For the last week, our internet has been unpredictable. There are certain sites we can't navigate to at all, but we have no problem streaming to our TV.  For example, I get a DNS error when I try to navigate to hpsmart.com, but I can access Facebook without trouble.  I've reset my gateway

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Can’t file complaint and AT&T will not right their wrong!

I’ve been having cell service with AT&T for years. February 9th I believe, I went to the service center and two men there told me I would get $600 in rewards if I signed up for home internet, because I already have mobile. I signed up for service and was set up for installation February 11th. Th

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Closed

Does anyone know how to actually file a formal complaint?

I’ve been having cell service with AT&T for years. February 9th I believe, I went to the service center and two men there told me I would get $600 in rewards if I signed up for home internet, because I already have mobile. I signed up for service and was set up for installation February 11th. Th

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Randomly lose fiber internet service multiple times a day almost everyday for the past several months

I am an early adopter of AT&T Fiber and have been on Internet 1000/Fiber 1 GIG plan since the service became available in my area in 2019. I decided to switch from cable internet to fiber because I believe the fiber optic system would be more reliable and faster which it was for the first few ye

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Poor upload speeds started 3/20/23 Am I being rate limited?

I work from home. I have ATT Fiber 1000 and for the past 1.5 years it has been running smoothly, I recently started experiencing slow upload speeds, about 1/10 or 90mbps at most. Its like im being rate limited to 100mbps Upload or something. Its beginning to impact my voice/video calls during the da

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Sales Reps Approaching homes w "Sold" Signs ?

Had some guy w badge come to my door that clearly has No soliciting Sign posted on door. I spoke to him via camera speaker he wanted to talk to new homeowner & asked when he could come back & talk. Like (Edited per community guidelines)? Is this how they do business?

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No DSL ...and I believe that no service for a month is ridiculous.

They should provide a wifi gateway for consumers to access during these known extended service periods.

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Fiber Massive Failure in Nashville

2 months of on off. Weekends where no service for 48 hours. Right now no service since 2pm Saturday. Unreliable at best. Con job at worst with this product. Switching back to Comcast where we never had problems. The system has catastrophic failures.

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Trending Accepted Solutions

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Accepted Solution

What is My current internet connection service?

Do I have a fiber or copper system?

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36

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Accepted Solution

Official Solution

Device Attack Blocked We've prevented an outgoing threat and your device is secure

How do I disinfect? If my device is generating on outgoing threat then my device is certainly NOT SECURE.

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32

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Accepted Solution

Official Solution

IP passthrough and Smart Home Manager

If I have ip passthrough set up with my 3rd party router, would I be able to prioritize my device on Smart Home Manager ? Would my Smart Home Manager even work while I have 3d party router connected? 

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Accepted Solution

How do I send a message to AT&T or open a trouble ticket?

None of the online options are answering my question, and when I try to contact support the only option is Live Chat. The Live Chat had me on hold for a very long time this morning and the person was unable to fix the problem. Can't I just open a ticket? How do I send technical support a message and

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28

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Accepted Solution

Official Solution

Delete bellsouth.net email addresses

I currently have active ATT u-verse fiber cable internet service and Directv service. I recently changed my account primary email access to a gmail account. I currently have 2 bellsouth.net email accounts which I would lie to cancel/delete. Is it possible to cancel/delete these 2 accounts and retain

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