Internet with AT&T Fiber

Tried to get Fiber internet installed. Technicians no show for two consecutive appointments. Poor communications between customer service and field technicians. Called customer service for one hour, spoke to 4 agents, still could not figure out why no one showed up. Cannot make or reschedule an

my list only shows three items hooked up by ETHERNET cable when I only have two devices with ethernet cabls attached and my 9 year old sons chrome book does not appear on list so I am unable to manage settings specific to it and have to just shut all wifi down. I can just use cox if I dont get half

Just updated to fiber and have arris router. When upgrading my garage door opener to a chamberlain with smartiq the unit cannot create and is rejected by the router.  Chamberlain in attempted to correct and noted to call the provider.  Any insights on settings that can make this work?

Has anyone had issues when transferring your fiber from one address to an another? AT&T messed up my order big time. It’s been little over a week and no internet. They are just dragging their feet for the new connection.

Hello, I'm wondering if anyone has ever run into this at some point. Over the past 6 months I have had a great experience with my fiber internet. My ethernet tests on www.speedtest.net are almost always 850-930/945mbps. Wifi devices via 5ghz are about 500-600/400-500 almost anywhere in my

I have to reboot my wifi router at least once a day every evening. Something is wrong! Help.

We moved last week and wanted to transfer our AT&T internet service to the new house. Tech comes out to install the new gateway and it is not working. A few days later we get a new kit to do a self-install after canceling the old service account and creating a new one. It has been 2 days and eve

I've been receiving urgent notice letters from AT&T letting me know that they are retiring network equipment in my area and that I need to call and switch to AT&T Fiber in order to avoid loss of service. It asks me to call 844.468.0852 and provide them with a pin from the letter and let them

I'm on the AT&T Fiber 500 plan and received an email today stating the price is increasing $5 a month on 2/26/23, so now it will be $80 instead of $75 but if I sign up for Autopay I will save the $5 a month. Any chance AT$T will let me upgrade to the 1 GB package for the $80/month? Thanks

Hello, I had 1Gbps fiber plan with a BGW320. The current set up is fiber wall jack <-> green & white fiber cable <-> SFP port on the BGW320. It's working fine. Decided to downgrade to 500Mbps. After the downgrade, I received a BGW210-700 in the mail