Internet with AT&T Fiber

Internet with AT&T Fiber

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UVerse and Internet Equipment

I would like to end my UVerse subscription to cut costs. I would also like to keep my ATT Fiber Internet connection. What ATT equipment will I need to keep and what ATT equipment should I replace to start streaming to my Samsung smart TV?

Questions

 • AT&T Fiber Equipment

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Fiber Internet

Can someone at ATT, other than customer service just giving me a scripted answer, explain to me why I cannot get Fiber at my address? Thanks!

Questions

 • AT&T Fiber Ordering

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ethernet-connected device allocation shows pending

ethernet-connected device allocation shows pending, device requires static connection

Questions

 • AT&T Fiber Equipment

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Fiber Internet - Intermittent WiFi dropping

For a few weeks now the WiFi seems to just stop and then seems to come back on line again. I have some fixed devices in our home that are wired and not WiFi connected, these do not seem to have any problem, just the WiFi connections. Also, I have four At&T airtag extenders and coverage has alway

Questions

 • AT&T Fiber Equipment

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Official Solution

Charge for cut cable initiated by 3rd party law firm Schifrin, Gagnon & Dickey

Today I received a letter from Schifrin, Gagnon & Dickey asking for payment on a cut cable from July 15th of last year. Since my acct is on auto pay any new charges would have been automatically paid.  I will be contacting AT&T to find out the legitimacy of this letter.  My name i

Questions

 • AT&T Fiber Equipment

2K

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ATT lied about $300 rebate

Offered a $300 Visa card for getting fiber one. Agent also offered $150 for getting the 1 gig .  Got the $150. Here’s all the excuses about why I didn’t the the Visa card.  Had to wait until  I had service for one month.  Reward center wasn’t authorized to give more than $200, t

Questions

 • AT&T Fiber Ordering

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High Ping + Packet Loss between 8pm-11pm EST

I've had ATT fiber 1000 for about 3 years now and never had an issue until now. I recently moved into a new house (new build) which was serviced by ATT fiber so my service was moved over without any hiccups. Until I attempted to use it in the evening hours. Just to be clear before all this info

Questions

 • AT&T Fiber Equipment

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245

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something was changed on BGW320-500 lan nor wifi workin

i have 2 gb fiber optic to BGW320 -500. something got changed in advanced settings and it was restarted. now my ps5,connected with eyhernet cable not working nor is wifi fo ringdoorbell and other devices? help please

Questions

 • AT&T Fiber Equipment

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ATT not repairing landscaping back to normal

ATT has been out three times total over this Summer and Fall digging new fiber lines. Every time they have not come even reasonably close to fixing our landscaping back to the way it was before. They have completely ruined parts of our yard by mixing landscaping rock in with the dirt. The people tha

Questions

 • AT&T Fiber Installation

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Need Utility Easement Encroachment Release Letter for Miami-Dade County

@ATTHelp I am building a structure that will encroach into a utility easement and Miami-Dade zoning is requiring a release letter from the utility companies. I've obtained them from all the utility companies except for AT&T.  The contacts they provided me all have non-working numbers.&n

Questions

 • AT&T Fiber Installation

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Wifi constantly disconnecting and re-connecting

Hello, I just got setup with AT&T Fiber and I am having an issue with intermittent connectivity. I have the linksys Velop mesh network for a router system connected via ethernet to the gateway. I noticed yesterday that the gateway is putting out its own Wifi signal. With a previous provider they

Questions

 • AT&T Fiber Equipment

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MI State Sales Tax Recovery

It is my understanding that there is no tax on internet service but my first bill included a MI State Sales Tax Recovery component. Is this a one-time fee or a monthly charge?

Questions

 • AT&T Fiber Account

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McAfee Download not accessible

I am getting the following error when trying to download McAfee AT&T Internet Security Suite powered by McAfee® EligibilityThe AT&T Internet Security Suite is only available to AT&T High Speed Internet and DSL customers at this time. To learn more, or to place an order for AT&T

Questions

 • AT&T Fiber Account

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Just ordered what to expect

Regarding ATT Fiber do they need to mess up the yard at all to burry and fiber lines or the townhouse? Also, I was able to use my address to order then I went onto my PC vs my MAC and now when I checked coverage I saw not available in your area. Does ATT Fiber offer employer discounts if worki

Questions

 • AT&T Fiber Ordering

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Internet service

How long after att installs a green box in my yard will I have service? It’s also been months since workers installed optic fiber I live in a new subdivision does it take longer or is there a number I can call so I can have service I check In availability page but it says I don’t have service for mo

Questions

 • AT&T Fiber Installation

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Discount

Why are Physical Therapists, Occupational Therapists, and Speech Language Pathologists not included in the healthcare discounts provided by AT&T? PT’s, OT’s, and SLP’s work within hospitals, and devote ~hour sessions to help patients return to function. After the hospital, patients continue to

Questions

 • AT&T Fiber Account

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ATT Damaged by Fiber installation in our subdivision

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

Questions

 • AT&T Fiber Installation

255

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Official Solution

Why is PC Wi-Fi Slower than Phone?

I have AT&T fiber. My BGW320-500 gateway speed test is 965/903 Wi-Fi speed test on my phone is 716/429 Wi-Fi speed test on PC is 230/180 PC and phone Wi-Fi speed test done from the same location  All devices are Wi-FI 6 Why is my PC so much slower than my phone?   

Questions

 • AT&T Fiber Equipment

146

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Official Solution

Cost for putting AT&T fiber internet on vacation hold for a month

I am interested in signing up for AT&T fiber internet. I am planning a long trip this summer and would like to be able to put this service on hold for a month. Is that possible? If so, what's the cost?

Questions

 • AT&T Fiber Account

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Intermittent internet

I have been having internet drops almost everyday for months now. I was so bad, I texted with support and got a refurbished BGW-210 to replace my original BGW-210 Gateway. I asked for a BGW-320 but they would not give me one. I received the refurbished model on Dec 6, 2022. I have been keeping a

Questions

 • AT&T Fiber Equipment

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Official Solution

Phone/Internet for Commercial Tenant in Mission, Texas

I am working on a development in Mission, TX and I need to talk to someone about bringing service to a ground lease for a restaurant as well as a remodel and new lease building on the same property. This is commercial construction. We are working on getting addresses, but I can provide location info

Questions

 • AT&T Fiber Installation

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