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Internet with AT&T Fiber

Internet with AT&T Fiber

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Internet connection droppings

I got upgraded from 50Mbps to Internet 300 a few days ago. Since then I got connection dropping every days and many time a day.  I rarely had issue like this before the upgrade.  Please HELP.  

Questions

 • AT&T Fiber Equipment

29

1

0

Using Google nest mesh system with ATT fiber

What do I need to do to make this work? We have att fiber with the att BGW320 new modem/router. Have had techs come over but they don’t know how to fix.

Questions

 • AT&T Fiber Equipment

11.2K

18

0

Accepted Solution

Port 25 outbound blocking

I had a call with support today during which I was informed they can no longer open outbound port 25. Accoring to this - https://about.att.com/sites/broadband/network this isn't allowed with a dynamic ip. So my question would be, if I got a static IP block would i be allowed to have this port ope

Questions

 • AT&T Fiber Account

45

5

AT&T is blocking my website as spam

I just became aware that AT&T is blocking my website as SPAM. This is ridiculous. How can I stop having my website marked as SPAM when people are the AT&T service?

Questions

 • AT&T Fiber Installation

34

2

0

AT&T Fiber Availability (Downtown Pensacola)

I Checked the availability of Fiber for our home and was disappointed to see it wasn't available for us. I entered in other addresses of homes in our neighborhood that are just a block away and they see to have the option to get the service. Is this just a glitch on the website or has service to my

Questions

 • AT&T Fiber Ordering

25

1

0

Accepted Solution

change in plan, downgrade gateway?

New customer successfully activated fiber gateway BWG320. Discovered ATT had assigned wrong rate plan; I changed from 500 to 300. Automated system issued new gateway. Do I now have to uninstall 320 or can i just send the 210 gateway back?

Questions

 • AT&T Fiber Equipment

41

3

Accepted Solution

Official Solution

Gateway BGW320 from Amazon

Can you purchase your own BGW320 gateway from amazon and have ATT activate it. Link to gateway https://www.amazon.com/Integrated-Residential-3xGigabit-1x5Gigabit-Combination/dp/B08PCRYJPW

Questions

 • AT&T Fiber Equipment

515

22

0

Adding a security camera to my WIFI Gateway

I am currently not able to add my security camera to my AT&T WIFI Gateway. I have a feeling that I will manually have to add the MAC address of the device into the Gateway.

Questions

 • AT&T Fiber Equipment

17

1

0

Can these connectors be fished through conduit?

Can the green connectors on the fiber supplying this ONT be fished through several feet of conduit having an internal diameter of 0.50" (12.7mm)? What about 0.698" (17.72mm)? With either of these conduits being considered, there would be one 90 degree sweep elbow in it.   Thanks in

Questions

 • AT&T Fiber Installation

19

0

0

Help with AT&T Bait & Switch

Looking for advice. I am a victim of bait & switch by AT&T, and need to know how I can get them to keep their promise to me.  Brief summary: 7/12/22 – Contacted AT&T to send out a technician to get Wi-Fi extenders to work.  Was told there would be no charge for the visit. 7/

Questions

 • AT&T Fiber Account

22

1

0

AT&T Fiber Internet Pricing FYI

So I signed up for the Internet 1000 plan a year ago, and was given a promo rate of $65/mo, plus $10/mo equipment fee. I called customer service today to see if I could get the promo $20 off extended and was very nice, but the customer service rep told me AT&T is basically tired of people callin

Questions

 • AT&T Fiber Installation

65

1

Accepted Solution

AT&T sent me a Visa Debit reward card with ZERO balance -- I will be calling to cancel tomorrow morning because of this scam

I ordered AT&T Fiber with the promise of a $150 reward card. I received the card and called to activate it. After doing so, it said I had "zero balance." The card doesn't even register with the online rewards center (rewardcenter.att.com/reward). I have liked the service so far, but will have

Questions

 • AT&T Fiber Account

45

2

0

Extended Wi-Fi Coverage Service

will using this help get my email? Our email cuts out. Extended Wi-Fi Coverage Service

Questions

 • AT&T Fiber Equipment

29

4

0

Accepted Solution

Official Solution

place BGW210 in Pass Thru for Unifi UDM SE

what is the correct workflow to do this procedure

Questions

 • AT&T Fiber Equipment

159

9

0

Need engineering department- terrible AT&T customer service/support hrs wasted

Hello- this is my last effort to try and get ATT engineering to come to a remodel and remove/replace thier existing fiber and equipment. Thus far I have used about four hours on the phone. Given the “I need to transfer you to a different department” four times and disconnected a couple

Questions

 • AT&T Fiber Account

69

12

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