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Internet with AT&T Fiber

Internet with AT&T Fiber

Learn about our blazing-fast Internet with AT&T Fiber.
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Accepted Solution

AT&T Fiber with Fortigate Firewall

I am unable to access the internet when trying to replace my AT&T router. I have applied the settings to the Fortigate and I have no access. I HAVE APPLIED MY PUBLIC IP SETTINGS TO MY LAPTOP AND TRIED TO CONNECT DIRECTLY WITH NO SUCCESS.Is there something special AT&T needs to change on thei

Questions

 • AT&T Fiber Equipment

24

1

0

Accepted Solution

New fiber install--work inside house

I understand that, even doing a self-install kit myself, an AT&T tech still would have to come inside my house to install the AT&T fiber plate to which the ONT would connect. Would it be out of the question for me to provide and install a weatherproof enclosure with a high rating for ingres

Questions

 • AT&T Fiber Installation

43

1

0

How do a new equipment

The old equipment from old address won’t work

Questions

 • AT&T Fiber Equipment

22

1

0

Property Damage to plumbing, AT&T won't help

I can't find anyone to take responsibility for the damage AT&T did to my property. I am being told it was done by subcontractors, however it was being done under the AT&T's name and they and their subcontractors deny responsibility and refuse to help. I don't even use AT&T, . Here is eve

Questions

 • AT&T Fiber Installation

25

1

0

Duplicate payment

how I can cancel a duplicate transaction. Or credited to my account I made a debit card payment on July 28 2022, but the website showed error message. I then made another payment same debit card and it succeeded. However, a few minutes letter att sent me a notification saying the payment  w

Questions

 • AT&T Fiber Account

19

1

0

Accepted Solution

Port forwarding 443 gets Bad Gateway

I just switched to AT&T Fiber from Spectrum and it broke my home servers (most importantly, Nextcloud) because the fiber gateway behaves as a router. I've removed my old router from the system and I am trying to use the native features of the Gateway. I have set up Port Forwarding according to t

Questions

 • AT&T Fiber Equipment

33

8

0

Accepted Solution

Official Solution

Charge for cut cable initiated by 3rd party law firm Schifrin, Gagnon & Dickey

Today I received a letter from Schifrin, Gagnon & Dickey asking for payment on a cut cable from July 15th of last year. Since my acct is on auto pay any new charges would have been automatically paid.  I will be contacting AT&T to find out the legitimacy of this letter.  My name i

Questions

 • AT&T Fiber Equipment

877

35

"Something's gone wrong" page when I try to accept billing responsibility

Hi there, Every time I've tried to accept billing responsibility for my house's AT&T WiFi, after I provide the verification code and try to log in to my existing account, a page says "Something's gone wrong - let's try again," and then it just takes me to the AT&T home screen. What's goi

Questions

 • AT&T Fiber Account

30

4

0

Received an ATT Fiber Box, but didn't order it

Hi everyone, Recently I received an ATT Fiber Connection kit to my home with the name of my minor child.  I don't live in an area where ATT Fiber has service, and I've tried to reach out to ATT, and was told to go to an ATT store to return it.  I went to the store, they called their ma

Questions

 • AT&T Fiber Account

25

1

0

reward for "Early Termination Fee"

I switched from Xfinity to AT&T fiber.    I have to been trying to submit  the xfinity  receipt for "early termination fee" reimbursement. however, the email "[email scrubbed]" doesn't work (bounces back saying server is misconfigured) and the website att.com/helpyouswitch for uploading the recei

Questions

 • AT&T Fiber Account

24

2

0

Accepted Solution

Official Solution

Is my WAP malfunctioning?

All of my devices show an excellent signal but they will not or have trouble connecting to the WIFI. The WAP has a Link light that is green but flashing extremely fast

Questions

 • AT&T Fiber Equipment

47

3

0

At&t is garbage

At&t is the worst internet service i have ever experienced. They claim 1000 mbps for internet speed, but I get 10 on my ps4. I previously used an extender prior with no issues, but after AT&T I get to experience their dog water connection. I contact support twice and all they did was routine

Questions

 • AT&T Fiber Equipment

677

16

Property damage by AT&T contracted fiber optic underground installation

We have your contractors in our neighborhood installing underground fiber optics wires. They have made a mess in our yard including damaging our st. Augustine grass by removing it and not replacing it. We have mounds of dirt which they just left and didn’t smooth out so bad we can’t mow that area. M

Questions

 • AT&T Fiber Installation

211

2

0

Accepted Solution

Upcoming fiber installation is marked outside of easement.

I'm David. I live in Hockley, TX.  The last few days ATT has been trenching for installation of fiber optics.  Yesterday they marked my yard to show where they are going to trench across my property for service to other parts of the neighborhood.  This is not a problem because there

Questions

 • AT&T Fiber Installation

32

2

0

How do I know when ATT Will be in my area for Fiber

This is for city of san gabriel zip code 91776 and 91775. My neighbor in Alhambra already got it

Questions

 • AT&T Fiber Ordering

52

5

0

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