Internet with AT&T Fiber

Internet with AT&T Fiber

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Reward card scam

I was just robbed of my rewards card for 200 dollars. The person calling from att had all of my account information. I was reluctant to give them the reward card numbers but they had all of my private information that I have not shared with anyone. I am guessing att has had a data breach. I already

Questions

 • AT&T Fiber Account

215

7

0

Fiber not available at my address, but web site says it is -- how to contact someone to assess?

Sorry if this has been asked and answered. The AT&T web site insists that my address is eligible for fiber, probably because the surrounding neighborhoods all have it.  But technicians have come out twice and, in fact, fiber is NOT available without some level of construction because of th

Questions

 • AT&T Fiber Installation

28

2

0

Where can I get an underground service map

I work for an Engneering Firm in San Antonio, Texas, requesting as build maps for underground service, the issue we have that Texas811 will not locate utility lines for design, in some cases we use our best jugment in our designs. It would be amazing to have a map just to have something to to confir

Questions

 • AT&T Fiber Installation

117

4

0

Fiber installation

The manager for my install was to call me back regarding having my fiber cable ran underground instead of aerially to my home. Now he will not respond to calls or text messages! How can I get a answer from someone? Byron J. Indianapolis, IN

Questions

 • AT&T Fiber Installation

28

2

0

Why do you not want our business??

I have been looking forward to changing to Att fiber since my brothers neighborhood had the lines ran a year ago and spoke well of the service. About 3 months ago the wires were ran at my house and I have checked online multiple time to try to sign up, your website incorrectly shows it is not availa

Questions

 • AT&T Fiber Ordering

31

1

0

Accepted Solution

Official Solution

Suspicious call and email about remote support

I got a call from 866-681-1201 this morning claiming to be following up about an issue I’ve had setting up my wifi. She had my information such as phone number and email which made it more believable. However, I have a technician scheduled to come tomorrow and she was saying they may be able to reso

Questions

 • AT&T Fiber Installation

94

3

0

Fiber Modem Mgmt page opens by itself??

My wife is working from home and on her companies VPN. Hard wired connection to the modem. She goes on a break and comes back and the modem management webpage is up on the screen. Her IT dept says it was ATT or her internet went out. Is this an expected result of the internet dropping, the mgmt page

Questions

 • AT&T Fiber Equipment

32

4

0

fiber speeds dropping

im paying for 2 gps speeds and at first i was getting 2.3gps now im only getting around 500mbps why??

Questions

 • AT&T Fiber Equipment

22

1

0

Closed

Having to constantly restart my AT&T router because all devices say "Not connected to internet"

Devices all say "Not connected to the internet." It only used to happen once in a while, but in the past 3 months, I am losing internet connectivity for some reason , multiple times in a day sometimes.I am having to power cycle the gateway/router in order to correct the problem. It takes about 15 mi

Questions

 • AT&T Fiber Equipment

3.4K

9

0

Routing Issues

After many years w/o any issues, since last week my internet service has been lagging when accessing specific sites and after checking the routing, I can see there are some hops with high latency and packet loss: Target Name: www.facebook.com        IP: 31.13.65.36  Date

Questions

 • AT&T Fiber Equipment

37

6

0

Why no fiber in Daly City?

I am moving next month and leased a home in Daly City 94015 - one block away from SF coast side - and did not even think of checking if there was Fiber in the area - assuming the whole Bay Area is pretty much covered at this point!? But nope, no fiber service, and no bars at all for AT&T cell s

Questions

 • AT&T Fiber Installation

39

5

0

Accepted Solution

Intermittent Packet Loss Daily Since Switching to Fiber

THIS IS A LONG POST. I'll be linking to a lot of images near the bottom. ATT recently expanded their fiber services to my area and I took the opportunity to upgrade from a 24 down / 10 up plan to a 300/300 fiber plan. The speeds are great and I've had no issues with the actual bandwidth (higher t

Questions

 • AT&T Fiber Equipment

66

10

0

Accepted Solution

Official Solution

Cascade Instructions (LAN to WAN) for AT&T Fiber BGW320-505 To Second Router With Public Static IP Block

I'd like to cascade the BGW320 into my other router that's set up behind it, including managing a block of public static IPs I got. My understanding of what I'm trying to accomplish is to make the BGW320 as hands-off as possible so that the UDMP can manage the firewall and all traffic. I can find in

Questions

 • AT&T Fiber Equipment

4.3K

64

0

ATT Reward Card Fraud - Card Activated and has ZERO balance

I received two award cards in the mail with $0 balance. The cards are brand new in the mail and I have not given my info out to anyone. I was the only person to open this letter. (Edited per community guidelines)?! I called AT&T Rewards center and wasted several hours getting passed around to differ

Questions

 • AT&T Fiber Account

376

8

0

AT&T Visa Reward Card - Not Working even VALID THRU 07/22

AT&T Visa Reward Card $200 - Not Working even VALID THRU 07/2022. Today is 07/25/2022. I spent $117.72. Then, the remained money should be $82.27. Before passed 07/2022. Tried to spend it. However, it does not work. Even, I can not check the status in the Reward Center.

Questions

 • AT&T Fiber Account

60

8

0

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