We switched to fiber not long ago. The crew that buried the cable did a poor job, most of it is less than an inch deep and some of it is still exposed.  I asked the tech that installed the fiber who I could call and he said he would forward the request for a re-bury, but I haven't heard anythi

New AT&T fiber Internet customer. I have my own router and mesh wifi, and do not want to use the AT&T wifi. I realize I can connect one of the Ethernet ports from my AT&T combo modem/router/wifi to my router, but the AT&T wifi either stays on, or resets itself after a power outage. I

I recently purchased the Internet 1000 - Up to 1 GB speed - off of the AT&T website after checking to make sure that fiber was available in my location. I looked up my specific apartment and my address, and the website said that fiber optic was available in my location. In my past experience w

Can anyone help identify this device. Thank you

To hardwire a computer and get the most out of fiber 1000, what cable should I use? CAT 6, CAT 7, something else? I am using a CAT 5 (not 5e) right now. It is what I had lying around. Will I really get any benefit over a 5e or 6?

AT&T seems to have a nice bait-and-switch scam going on. I was hounded with offers of a $300 rebate for switching to their fiber internet. Not it seems to be impossible to get it. The rebate center always hangs up "due to high call volume" and the online "service" does not show any rebate is ava

This is the second time I've had to post this. My last post was closed before I could get back with AT&T.  They make it next to impossible to resolve.  They went quiet on me for 2 days, I checked the status Friday, they tried to hook up with me over the weekend, but I didn't see it un

We cannot get through our BGW320-505 Wi-Fi gateway using OPEN VPN. We can get VPN to work on the internal system. We have tried to ping the router from the outside with no success.  We know the outside world sees the correct IP when we do a "what's is my IP address"  it returns our IP

I've got a corporate VPN to which I connect from home via an AT&T Gigabit fiber connection. On my Windows 11 laptop, I'm able to connect successfully and hold on to that connection for the entirety of my work day. However, on my 14" MacBook Pro, using an identically configured VPN connection,

We also had ATT fiber optic installed after crews installed the underground cable throughout our neighborhood. The installation at our house didn't go great but that's just part of the story. When they installed the line in our house they discovered that the main buried cable at the street was sever

My land has an ATT line running thru it and I think it might conflict with the project I would like to carry forward. Can I get someone to come out and have a look at it and tell me about the options?

Has anyone else seen random slowness / latency / packet loss that started in the last week? I've had AT&T GigaPower for about 7 years across 2 homes (yeah lucked out).  I guess I've been lucky, but I've never had an issue like this on their fiber 1G plan.  However, something changed,

HAS ANYONE HAD EXPERIENCE WITH SEDGWICK TO REPAY FOR FIBEROPTIC INSTALLATION DAMAGES? ATT CONTRACTOR INSTALLED FIBEROPTIC LINES THROUGHOUT OUR NEIGHBORHOOD. IN THE PROCESS, AND SINCE MY HOME IS ON A CORNER, THEY RAN LINES AT 90 DEGREES IN MY YARD. AS A  RESULT, THE CREW DUG 3 TO 4 HOLES IN

Hello everyone, I have 1Gbps home fiber from AT&T. I've had it for 2 years, works great. Yesterday, a tech visited to upgrade my equipment to a brand new BGW320-500.  I also ordered a static IP address. What I want to do is have this device be as "dumb" as possible.  I have a

I'm at my wits end. I ordered ATT U-verse 100 internet service on August 14th and was given an August 17th installation date. No one showed up, nor has anyone shown up for the following three dates. I've missed 3 1/2 days of work at this point. I went from the customer service line to the local corp