I have gone to the fiber availability and my address does not have it available. The box is across the street from my driveway and all adjoining houses show available. Strangely, my direct neighbor also shows it available. Their house is on the same side of the street and about 20 ft from us. It doe

I moved into a new construction house and the utility poles in-between that feed my neighbor behind me and my house have AT&T. The neighbor behind me has available fiber and I do not.  Their house is older and mine is a new build.  How can I request access to Fiber internet?  We

I work remotely, have ATT fiber, and all of the network equipment was updated in May. At that time, I was using an HP ProBook 450 G5 and I was having intermittent VPN connection issues. VPN said connected but I couldn't access files. Error Message: "An error occurred while reconnecting Z: to ... Mi

I do not have AT&T service and want the box moved or put out of sight. Tech said he reported it over a month ago and it would be resolved within a couple of weeks. Nothing has been done and I want it moved off my property or lowered to ground level.

Since last friday our fiber internet keeps dropping in and out every few minutes (South Florida Area), and it is so infuriating. It works fine, theres no lag, or any speed issues then BOOM internet completely disconnects from the wifi for a few minutes then comes back and repeats the same process al

Technicians dug up yard to repair neighborhood Fiber/Cable and haven't returned. Who do I contact to resolve?

I have conduit ready for a fiber install. What is the size of the conduit opening (left bottom) on the Slack NID box that will be used and attached to the house for demarcation?

Claim # (Edited to remove personal information)/ Broken Sprinkler when they instill the box for fiber internet. this happened May 20/22 . I received a case # (Edited to remove personal information) to repair that, which i did on 7/1/22 , Labor cast $200 and parts $41.06 . now Iam asking for reimbur

bought a ASUS Zen Wifi router to work with the ATT Gateway. I am a novice, so I need some guidance on how to connect the router to the gateway and how to use the ASUS router for wifi.  I am not a techy so if you can help, make it as simple as possible. Thanks

NONE of the security features are working, any idea why?

Our HOA would like to have AT&T service installed in our subdivision. We are in Titusville, Florida, and currently, we only have Spectrum available. Is there a way to formally request that AT&T install lines in our subdivision? Thank you for your help!

While I am playing my games on my computer, the Wi-Fi in my entire house just stops working for no reason, there is a green light on my router and it says that I'm still connected, but i just get no response from anything. For instance, my game just disconnects and my discord call drops, and my DIRE

I am really having internet issues, working from home, many occasion now in the middle of my meetings and too many intermittent issues, losing connectivity in the middle of presentation is very disappointing and frustrating with my current provider (Comcast) and put you on the edge every time, I hav

I do a speedtest on cell phone (wifi connected via Gateway) - 300+ Down/Up. I do a speedtest on Desktop (ethernet connected direct to Gateway) - 90 Down/120+ Up. How is my Wifi 3X faster than my ethernet??? thanks!

I don’t have or nor did I request AT&T services… recently got off work and picking my kid from daycare and a door tag from AT&T was left on my door that read “While digging in your yard we knicked you water service line” you can call 800-288-2020 to submit a claim” this was unacceptable. I’m