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Internet with AT&T Fiber

Internet with AT&T Fiber

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Att contractors who came to burry the cables for my neighbors impacted my internet service

Today, around 10:35 am, ATT contractors came to burry the cables for my neighbors who just switched from optimum to ATT. But, these contractors impacted my internet connect which stopped working at around 10:37 am while I was away from my home. I got to know about the issue when I reached home.

Questions

 • AT&T Fiber Installation

36

2

0

Gateway not getting IP address

As of last night, about 4:00 am, the gateway developed a problem where it is dropping the ethernet connection. I called AT&T support and was told there are no issues regarding connectivity.  However, the gateway keeps dropping the connection to the internet.  I tried rebooting, discon

Questions

 • AT&T Fiber Equipment

29

3

0

Availability of New Service After Lines Installed in My Neighborhood

Lines were installed over 18 months ago in our neighborhood as well as surrounding neighborhoods. We have families in the other neighborhoods and they got service right after but ours still indicates service is not available.  How do we find out what's going on?

Questions

 • AT&T Fiber Installation

22

1

0

Accepted Solution

Official Solution

restarting at&t wifi extenders

My wifi went down and when they brought it back up none of my extenders will connect

Questions

 • AT&T Fiber Equipment

99

2

0

att fiber upgrade question

Hi everyone not sure if this is the right sub for this but I have had fiber since June of 2021 and it has been great, I pay around 80 dollars for the 500 package but recently I was browsing the internet plans and it shows the 1g plan at the same price as my current plan. My question is if I were to

Questions

 • AT&T Fiber Account

32

2

0

Closed

the wires

how do i get the fiber lines installed

Questions

 • AT&T Fiber Installation

13

0

0

att fiber internet help

i play call of duty and i lagg more with fiber which is 1000mbs and i came from spectrum that was 50mbs and i would play way better the same amount of devices in the house

Questions

 • AT&T Fiber Equipment

30

2

0

BGW210-700 for IP Passthrough

Was is the optimal setup for IP Passthrough on a BGw210-700? The router does not show the IP address of the gateway.

Questions

 • AT&T Fiber Equipment

25

2

0

Accepted Solution

Official Solution

ethernet-connected device allocation shows pending

ethernet-connected device allocation shows pending, device requires static connection

Questions

 • AT&T Fiber Equipment

119

3

0

Accepted Solution

Urgent

I applied online but the submission never went through and it took money from my bank

Questions

 • AT&T Fiber Installation

26

1

0

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Change address after install -- requires speed downgrade?

Hi folks, I recently moved into a new construction home with a brand new address. The original lot (+address) was split into two, and given two new addresses. When I tried to get AT&T Fiber set up, the new address only showed a 768kbps connection, while the old one showed 1Gig Fiber. The AT&a

Questions

 • AT&T Fiber Account

46

5

0

Accepted Solution

WiFi 6e

I currently have the BGW320-505 for Wifi 6. Does AT&T plan to have a device for WiFi 6e and, if so, what is the timeline for this?

Questions

 • AT&T Fiber Equipment

40

3

Accepted Solution

Virus Protection

How come I am not able to download the virus program for my computer... I have windows 7

Questions

 • AT&T Fiber Account

38

2

0

Accepted Solution

fiber box needs to be removed from sidewalk

Hi! We are building a house and we need to remove the AT&T box that is on the sidewalk so we can cement it. Is there any proper procedure for that or a number we can call? Thanks

Questions

 • AT&T Fiber Equipment

37

9

0

Accepted Solution

Cannot reach particular website when connected to AT&T Wi-Fi

Neither Laptop, phone, nor tablet can reach a specific website when they are connected to my AT&T Fiber network at home. This just started Thursday 2023-02-02.Observations:1. All three devices reach the site perfectly when taken to work, coffee shop, etc.2. Laptop and tablet reach site just fine

Questions

 • AT&T Fiber Account

36

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