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Questions
• AT&T Fiber Ordering
11
1
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@ATTHelp I am building a structure that will encroach into a utility easement and Miami-Dade zoning is requiring a release letter from the utility companies. I've obtained them from all the utility companies except for AT&T. The contacts they provided me all have non-working numbers.&n
Questions
• AT&T Fiber Installation
10
0
0
My IPTV streaming will not work with new ATT 1g fiber Wi-Fi/internet. Worked fine with Spectrum Wi-Fi/internet.
Questions
• AT&T Fiber Equipment
28
4
0
Hello bit of a long post but please bear with me. and thanks in advance here goes. I've had att fiber to the house since 2017. Originally the way it was installed - Direct Fiber Line straight from a pfp up the street, to the house that was connected via an outdoor ONT that converted the fiber to
Questions
• AT&T Fiber Equipment
152
5
0
Accepted Solution
Hi! We are building a house and we need to remove the AT&T box that is on the sidewalk so we can cement it. Is there any proper procedure for that or a number we can call? Thanks
Questions
• AT&T Fiber Equipment
28
9
0
Was told I’d have access to the settings- don’t see them anywhere I’ve searched.
Questions
• AT&T Fiber Equipment
31
3
0
Accepted Solution
I am continually bombarded with offers to upgrade to Fiber from my DSL line, calls, letters, emails. I have talked with linemen nearby, people nearby that work for Att and they all say it’s not available. Even their website says it’s not available. Only their reps tell me it is and I’m concerned the
Questions
• AT&T Fiber Ordering
50
7
0
Accepted Solution
So, I have had AT&T Fiber internet for at least 3 years. I don't really have any issues with it. I am hard wired to my desktop PC, but wi-fi for everything else. Now that I removed U-verse from my home, I depend solely on "Streaming" for my TVs and other media. My Modem/Router is the BWG210 from
Questions
• AT&T Fiber Equipment
27
4
0
It is my understanding that there is no tax on internet service but my first bill included a MI State Sales Tax Recovery component. Is this a one-time fee or a monthly charge?
Questions
• AT&T Fiber Account
15
0
0
Currently I have BGW320-500 Model, which automatically reboots atleast once a day. For 5-7 minutes, no internet at all. Complained multiple times to AT&T, but no resolution yet. These are the things I tried out :- 1) I used to have BGW210-700 Model, which had exactly the same iss
Questions
• AT&T Fiber Equipment
443
46
0
Regarding ATT Fiber do they need to mess up the yard at all to burry and fiber lines or the townhouse? Also, I was able to use my address to order then I went onto my PC vs my MAC and now when I checked coverage I saw not available in your area. Does ATT Fiber offer employer discounts if worki
Questions
• AT&T Fiber Ordering
28
0
0
How long after att installs a green box in my yard will I have service? It’s also been months since workers installed optic fiber I live in a new subdivision does it take longer or is there a number I can call so I can have service I check In availability page but it says I don’t have service for mo
Questions
• AT&T Fiber Installation
24
0
0
Why are Physical Therapists, Occupational Therapists, and Speech Language Pathologists not included in the healthcare discounts provided by AT&T? PT’s, OT’s, and SLP’s work within hospitals, and devote ~hour sessions to help patients return to function. After the hospital, patients continue to
Questions
• AT&T Fiber Account
40
0
0
Creating this post just in case someone else stumbles here. Issue was that, when i got the email to complete the tutorial, i couldnt visit the website. Solved it using incognito. 2nd issue. When i clicked the take tutorial button, it would ask me to login and then error out.&nbs
Questions
• AT&T Fiber Account
20
0
Tried to order fiber online, couldn't proceed because of an issue. Went to chat, got to the point of needing soft credit check but I have a freeze at the the 3 bureaus because of credit fraud on my card a few years ago. I unfroze for a day, but happens after an hour so wasted 40 min there. I chat th
Questions
• AT&T Fiber Ordering
60
0
0
I upgraded to AT&T Fiber in April of this year and was promised a $250 rewards card by the sales rep over the phone. I kept checking my email and mail and never received any communication regarding the reward or its status. For months I keep getting the run-around from both the Loyalty and the R
Questions
• AT&T Fiber Ordering
45
0
0
Accepted Solution
I have been having internet drops almost everyday for months now. I was so bad, I texted with support and got a refurbished BGW-210 to replace my original BGW-210 Gateway. I asked for a BGW-320 but they would not give me one. I received the refurbished model on Dec 6, 2022. I have been keeping a
Questions
• AT&T Fiber Equipment
69
9
0
Accepted Solution
I am continually bombarded with offers to upgrade to Fiber from my DSL line, calls, letters, emails. I have talked with linemen nearby, people nearby that work for Att and they all say it’s not available. Even their website says it’s not available. Only their reps tell me it is and I’m concerned the
Questions
• AT&T Fiber Ordering
50
7
0
Accepted Solution
I upgraded from ATT Fiber 1000 to 5000. I used to have the BGW210 in my house and that white ONT box outside in the communication enclosure. Now they've replaced it with BGW320-500 but put that outside directly connecting the fiber to the SFP port on the BGW-320. My worry is this big BGW320
Questions
• AT&T Fiber Installation
47
4
0
Accepted Solution
I have an ATT BGW320-505 Gateway. I am needing the proper settings to connect my Grandstream HT802 Analog Telephone Adaptor. Right now there is a setting(s) that is preventing me from accessing the HT802 configuration IP. I've been dealing with this for days and have had no progress. Any help is gre
Questions
• AT&T Fiber Equipment
30
1
0
Accepted Solution
Hi! We are building a house and we need to remove the AT&T box that is on the sidewalk so we can cement it. Is there any proper procedure for that or a number we can call? Thanks
Questions
• AT&T Fiber Equipment
28
9
0
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