
Topics (4)
Latest conversations
AT&T is blocking my website as spam
I just became aware that AT&T is blocking my website as SPAM. This is ridiculous. How can I stop having my website marked as SPAM when people are the AT&T service?
Questions
• AT&T Fiber Installation
28
2
0
AT&T Fiber Availability (Downtown Pensacola)
I Checked the availability of Fiber for our home and was disappointed to see it wasn't available for us. I entered in other addresses of homes in our neighborhood that are just a block away and they see to have the option to get the service. Is this just a glitch on the website or has service to my
Questions
• AT&T Fiber Ordering
18
1
0
Att Fiber Self Instal
Hey so I just ordered att fiber and was told I could just do a self install because the previous owner already had it. However, I’m looking around the house and the only thing I can find is this little wall panel. When I open it, there’s the a small white cord wrapped up around in it. From what I’
Questions
• AT&T Fiber Installation
69
17
0
Accepted Solution
change in plan, downgrade gateway?
New customer successfully activated fiber gateway BWG320. Discovered ATT had assigned wrong rate plan; I changed from 500 to 300. Automated system issued new gateway. Do I now have to uninstall 320 or can i just send the 210 gateway back?
Questions
• AT&T Fiber Equipment
31
3
Accepted Solution
Official Solution
Gateway BGW320 from Amazon
Can you purchase your own BGW320 gateway from amazon and have ATT activate it. Link to gateway https://www.amazon.com/Integrated-Residential-3xGigabit-1x5Gigabit-Combination/dp/B08PCRYJPW
Questions
• AT&T Fiber Equipment
499
22
0
Adding a security camera to my WIFI Gateway
I am currently not able to add my security camera to my AT&T WIFI Gateway. I have a feeling that I will manually have to add the MAC address of the device into the Gateway.
Questions
• AT&T Fiber Equipment
13
1
0
Can't enable cascaded router on BGW320-500
The option for Cascaded Router is set to off, and is not editable on my BGW320-500. How do I fix this?
Questions
• AT&T Fiber Equipment
31
7
0
Can these connectors be fished through conduit?
Can the green connectors on the fiber supplying this ONT be fished through several feet of conduit having an internal diameter of 0.50" (12.7mm)? What about 0.698" (17.72mm)? With either of these conduits being considered, there would be one 90 degree sweep elbow in it. Thanks in
Questions
• AT&T Fiber Installation
12
0
0
AT&T won’t help me
I’ve been trying to set my wifi gateway up for 5 days now. I’ve contacted AT&T almost every day and they tell me that the backend team has to fix an error in my account. They said they would have it fixed after the 1st day, 2nd, then they tell me that my new installment date is the 6th so I try
Questions
• AT&T Fiber Account
31
3
0
Help with AT&T Bait & Switch
Looking for advice. I am a victim of bait & switch by AT&T, and need to know how I can get them to keep their promise to me. Brief summary: 7/12/22 – Contacted AT&T to send out a technician to get Wi-Fi extenders to work. Was told there would be no charge for the visit. 7/
Questions
• AT&T Fiber Account
16
1
0
AT&T Fiber Internet Pricing FYI
So I signed up for the Internet 1000 plan a year ago, and was given a promo rate of $65/mo, plus $10/mo equipment fee. I called customer service today to see if I could get the promo $20 off extended and was very nice, but the customer service rep told me AT&T is basically tired of people callin
Questions
• AT&T Fiber Installation
55
1
Accepted Solution
AT&T sent me a Visa Debit reward card with ZERO balance -- I will be calling to cancel tomorrow morning because of this scam
I ordered AT&T Fiber with the promise of a $150 reward card. I received the card and called to activate it. After doing so, it said I had "zero balance." The card doesn't even register with the online rewards center (rewardcenter.att.com/reward). I have liked the service so far, but will have
Questions
• AT&T Fiber Account
41
2
0
I have ATT Internet 300 plan. Wifi speedtest 3X faster than Desktop speedtest? WHY?
I do a speedtest on cell phone (wifi connected via Gateway) - 300+ Down/Up. I do a speedtest on Desktop (ethernet connected direct to Gateway) - 90 Down/120+ Up. How is my Wifi 3X faster than my ethernet??? thanks!
Questions
• AT&T Fiber Account
19
1
0
Extended Wi-Fi Coverage Service
will using this help get my email? Our email cuts out. Extended Wi-Fi Coverage Service
Questions
• AT&T Fiber Equipment
26
4
0
ipv6 does not work
router can't ping any IPv6 destination: PING www.bing.com (2620:1ec:c11::200) from 2600:1700:878d:4010::1: 56 data bytes --- www.bing.com ping statistics --- 4 packets transmitted, 0 packets received, 100% packet loss
Questions
• AT&T Fiber Equipment
55
13
0
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