I have been looking forward to changing to Att fiber since my brothers neighborhood had the lines ran a year ago and spoke well of the service. About 3 months ago the wires were ran at my house and I have checked online multiple time to try to sign up, your website incorrectly shows it is not availa

I got a call from 866-681-1201 this morning claiming to be following up about an issue I’ve had setting up my wifi. She had my information such as phone number and email which made it more believable. However, I have a technician scheduled to come tomorrow and she was saying they may be able to reso

My wife is working from home and on her companies VPN. Hard wired connection to the modem. She goes on a break and comes back and the modem management webpage is up on the screen. Her IT dept says it was ATT or her internet went out. Is this an expected result of the internet dropping, the mgmt page

im paying for 2 gps speeds and at first i was getting 2.3gps now im only getting around 500mbps why??

Devices all say "Not connected to the internet." It only used to happen once in a while, but in the past 3 months, I am losing internet connectivity for some reason , multiple times in a day sometimes.I am having to power cycle the gateway/router in order to correct the problem. It takes about 15 mi

After many years w/o any issues, since last week my internet service has been lagging when accessing specific sites and after checking the routing, I can see there are some hops with high latency and packet loss: Target Name: www.facebook.com        IP: 31.13.65.36  Date

I am moving next month and leased a home in Daly City 94015 - one block away from SF coast side - and did not even think of checking if there was Fiber in the area - assuming the whole Bay Area is pretty much covered at this point!? But nope, no fiber service, and no bars at all for AT&T cell s

THIS IS A LONG POST. I'll be linking to a lot of images near the bottom. ATT recently expanded their fiber services to my area and I took the opportunity to upgrade from a 24 down / 10 up plan to a 300/300 fiber plan. The speeds are great and I've had no issues with the actual bandwidth (higher t

I'd like to cascade the BGW320 into my other router that's set up behind it, including managing a block of public static IPs I got. My understanding of what I'm trying to accomplish is to make the BGW320 as hands-off as possible so that the UDMP can manage the firewall and all traffic. I can find in

I received two award cards in the mail with $0 balance. The cards are brand new in the mail and I have not given my info out to anyone. I was the only person to open this letter. (Edited per community guidelines)?! I called AT&T Rewards center and wasted several hours getting passed around to differ

What Netgear WiFi modem routers work with AT&T Fiber internet?

AT&T swapped my old Pace gateway with Arris BGW210-700 a couple of weeks ago. Since then I've been experiencing sporadic wi-fi drops. I installed a network scanner today and sure enough I see the drops happening sporadically (see attachment). The drops last only a few seconds but long enough to

I scheduled a service visit to fix my internet today for the 12-4 time window. I need to change that to the 4-8 window. I cannot find a place to make that change. Please make it for me, as I might not be home when advisor arrives

Switched to ATT Fiber a few years ago after dealing with xfinity for way too long. You're promise of your fiber blowing away xfinity was a humungous load of crap.  Your technician installed all wireless uverse boxes throughout the house, when the gateway is online and no issues with the rou

I currently have the PACE 5268 Gateway/Modem. I have called AT&T Customer Service three times and each time asked to have the Arris BGW-210 Gateway/Modem sent to me. Each time I have been sent the PACE 5268, which is the one I currently have. I recently upgraded my router to the Eero pro system