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Internet with AT&T Fiber

Internet with AT&T Fiber

Learn about our blazing-fast Internet with AT&T Fiber.
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Fiber Installation

It appears that fiber is being put into my subdivision. I do not have ATT.  Who authorizes ATT or its subcontractors to damage my yard but digging and trenching to place the fiber? 

Questions

 • AT&T Fiber Installation

128

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Retrenching private driveway (with utility having easement rights) - Who pays?

If a customer lives on a 300ft private driveway (3 residences are located along this driveway) of which the utility companies have easement rights, would att cover the cost of re-trenching the driveway to install fiber-optic, or would the property owners have to pay for the installation? Property

Questions

 • AT&T Fiber Installation

8

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WI-FI GATEWAY is not connected

I installed the BGW320 that was sent to me and installed the APP as described. The cable is securely connected, but the light turns from blinking green to blinking red and no connection is made.

Questions

 • AT&T Fiber Account

50

7

0

Fiber 500 vs 1000 for Online Gaming

Is there a big latency difference with online gaming between the 500 and 1Gig fiber plan? I play on Pc and want to know if it is worth doing the 1gig plan. I am going to be living alone.

Questions

 • AT&T Fiber Equipment

8

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0

Fiber Optic Availability

ATT ran fiber optic down our road over a year ago in Harris County, Tomball, TX. There are pull boxes all along the road. We currently only have poor satellite internet available on our road, so the entire street is desperately waiting for ATT to turn this service on. Why after a year is this still

Questions

 • AT&T Fiber Ordering

27

2

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My AT&T, high-speed Internet is hacked with a bow Bogan ip address

203.0.113.42 that’s the Hacker I believe or 99.35.19.134 can anyone help me to find out where this this is playing to where it’s coming from I know it’s hacking my AT&T modem that be BG something 700 it’s a Motorola me by Motorola. It’s a model it’s a modem an

Questions

 • AT&T Fiber Account

24

1

0

AT&T Antivirus Plus

Hi,       I am asking here after spending over 3 hours with AT&T customer care. When I try to get the AT&T internet suite for my new PC it gives error "Error: An error has occurred. Please try again later. If the problem persists contact customer support".  Any help wo

Questions

 • AT&T Fiber Account

167

9

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Antivirus Mcaffee

On how many devices is allowed to AT&T fiber customers to install Antivirus program free?

Questions

 • AT&T Fiber Account

19

2

0

Why is it so hard to see my order status page?

I ordered fiber over a week ago and it says package is shipped and all im trying to do is track my order but i keep getting redirected to the troubleshoot and repair site and says it cant access it over and over again. Getting anywhere on this god forsaken website is a nightmare. Redirects and cons

Questions

 • AT&T Fiber Ordering

11

1

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fiber

when is fiber going to be available at my address. I have seen them working and laying the line but it still shows unavailable in my neighbor hood

Questions

 • AT&T Fiber Installation

16

1

0

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(9)
Retrenching private driveway (with utility having easement rights) - Who pays?

If a customer lives on a 300ft private driveway (3 residences are located along this driveway) of which the utility companies have easement rights, would att cover the cost of re-trenching the driveway to install fiber-optic, or would the property owners have to pay for the installation? Property

Questions

 • AT&T Fiber Installation

8

0

0

Fiber 500 vs 1000 for Online Gaming

Is there a big latency difference with online gaming between the 500 and 1Gig fiber plan? I play on Pc and want to know if it is worth doing the 1gig plan. I am going to be living alone.

Questions

 • AT&T Fiber Equipment

8

0

0

howto: IP passthrough to edgerouter: enable IPv6

I recently subscribed to AT&T gigabit and discovered that the Ubiquiti wizard defaults failed to provide ipv6 connectivity. I spent a fair amount of time searching online, and I finally came across a link that worked for me: https://www.reddit.com/r/Ubiquiti/comments/m1jkuc/anyone_doing_vlans

Questions

 • AT&T Fiber Equipment

23

0

Reward Caed

I misplaced the rewards card after receiving it. I just found it and see that it has expired.  Can anything be done to replace it?

Questions

 • AT&T Fiber Ordering

11

0

0

AT&T agent promised reward card at time of signing up, now they won't provide it saying that they "can't pull up promo code"

I have a chat transcript proof at the time of signing up for AT&T fiber showing that they promised a rewards card. It was sent out partially only after I made a call, and now rewards center and customer service are both telling me they cannot pull up the promo code for the rest of the reward tha

Questions

 • AT&T Fiber Account

17

0

0

ATT rewards supposed to get $200

I activated new internet service from ATT and used promotions that promised $150 and $50 cards. It has been more than 6 weeks. No signs of the emails and nothing on rewards site.

Questions

 • AT&T Fiber Account

21

0

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(20)

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Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

Questions

 • AT&T Fiber Installation

496

2

0

Accepted Solution

Official Solution

Port Forwarding from a BGW320-500

Following instructions on line and after several tries on the phone they said you cannot do this. First is what my device tells me i need... 2nd is what i have set on the router, switching the numbers doesn't work either any ideas?

Questions

 • AT&T Fiber Equipment

274

2

0

Accepted Solution

Official Solution

Router will not connect after power outage

Router will not connect after power outage. it just clicks I have powered down, reset and repeated several times without any aucceas please help

Questions

 • AT&T Fiber Account

224

1

0

Accepted Solution

Official Solution

How to change the name & password on an ATT Wi-Fi router

I received a new BSW210-700 router to replace my previous one. How do I change the name and password of the new router to the ones we used on the original router?   In the directions it says if I make any changes I have to "ensure that identical changes are made to both radios; otherwise

Questions

 • AT&T Fiber Equipment

196

1

0

Accepted Solution

Official Solution

Best way to extend Wi-Fi range in my house & yard

I just got fiber at my house, but don’t get a good signal on the other side of the house.

Questions

 • AT&T Fiber Equipment

139

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EXPLAINER

What’s fiber internet?

Between remote work, gaming, streaming videos, social media, email, and so on, many of us spend a huge portion of our lives online. That’s what draws so many people to internet powered by fiber.
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TRENDING NOW

AT&T Fiber now delivers speeds up to 5 GIG

Is your home internet fast enough? Depending on speed tier availability and your household’s connectivity needs, you may choose an AT&T Fiber plan with hyper-gig speeds.
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BLOG

A quick introduction to Wi-Fi 6

Wi-Fi 6 was designed to improve on previous standards in several ways, including more efficient battery usage, higher maximum bandwidth, improve security features, and more!
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