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Devices showing activity when I’m not using them

I have two Amazon sticks that are showing activity in the last 24 hours when I’ve been out of town for days so they are not in use by anyone right now. Really freaking r me out. Any explanations? Can this be false?

Questions

 • AT&T Internet

55

10

0

How do I file a complaint

I can not find an email anywhere to file an official complaint with at&t. My wifi went down Wednesday October the 23 and I originally your call center stated they had to send me a new modem (which I still have not received) instead of sending a technician out. Once the modem never cam I called back

Questions

 • Internet with AT&T Fiber

257

2

0

ATT Fiber Box all green except Alarm which is red

There was an att installer out installing fiber for my neighbor today. In the process, my internet cut out. Garage fiber box is all solid green except a solid red alarm light. My assumption is installer broke my internet.

Questions

 • Internet with AT&T Fiber

12

1

0

New Fiber Install Can't Activate BGW320

So I recently had fiber put in my house and initially when the guy installed it he was having trouble with the bgw320 activating. Ultimately they determined it was an issue with something on the outside equipment on the pole. Day later, they replaced whatever it was. BGW320 still not activating. Had

Questions

 • Internet with AT&T Fiber

21

1

0

Installer replaced Coax outlet with Fiber

Hi all, My father had AT&T Fiber installed at his home and complained about slow wifi speeds in his master bedroom's office. Currently, the fiber line and 320 modem are installed in the living room. He bought wifi extenders and a mesh system but it didn't really help. I decided I would bring

Questions

 • Internet with AT&T Fiber

31

6

0

How do I get AT&T to give me internet that I am paying for?

Moved my Fiber account to a new build house. No internet here yet. ATT won’t lay a temporary line because it will be across a side walk. Instead they lie and say it will take 1-2 weeks for a survey and dig. 3 weeks later I call and ask them what’s going on. They apologize and promise they will call

Questions

 • Internet with AT&T Fiber

22

1

0

Accepted Solution

Official Solution

Care Code: 205.2 [LU003]

I have been receiving the following message for several days on my Dell Inspiron 15 7000 lap used a different browser; and have waited 24 hours with no success accessing my email. Help - how do I access my ATT/Yahoo email on my laptop?

Questions

 • AT&T Internet

25.6K

21

0

What do I do about this billing issue

I am unable to add my new bank account. i tried contacting customer service but they said their system was broken and they couldn’t look up customer info. There is no way for me to pay my bill because the AT&T website gives me an error every time I try to add my bank account.

Questions

 • Internet with AT&T Fiber

15

1

0

Closed

How to file a complaint about install service?

I had fiber internet installed a couple months and and still fuming from the bad experience.  Who can I talk to about this?  AT&T's scheduling delays and bad planning cost me a lot of money and time away from work!!!

Questions

 • Internet with AT&T Fiber

946

6

0

How do I get back into an sbcglobal account that has been locked

My girlfriend's Sbcglobal.net email account was locked due to too many failed logins. There seems to be precious little available here that solves the problem It keeps saying to change the password but she can't log in to do it. Or it cannot find her UserID as it never recognizes her email. There se

Questions

 • AT&T Internet

27

3

0

Accepted Solution

Official Solution

I got an error code and can’t login to the myAT&T app

It’s been a while

Questions

 • AT&T Internet

103

1

0

ATT Routing issue to open source software website hosted in France

I cannot access the website https://godotengine.org from my ATT home internet (fiber). I'm using ATT provided fiber and wifi equipment. I cannot ping the website. Nor can I traceroute to it. When I switch my same device (phone, laptop, desktop) to use my cellular hotspot, I can access

Questions

 • Internet with AT&T Fiber

77

19

0

[Fiber] Where's my ONT?

I live in an apartment building. In my bedroom closet, there's a panel containing what looks to be a coax splitter and a mess of cables. However, my building also has a telecom room in the garage. It's only accessible to staff. I peeked in once and saw a AT&T ONTs wall to wall. Is that where my

Questions

 • Internet with AT&T Fiber

37

2

0

Resetting @att.net Password

Every time I log on to my @att.net account, it tells me I've tried unsuccessfully to use that password too many times and I have to reset the password. This is EVERY SINGLE TIME I log on.  Anyone else have this problem?  Better yet, anyone know how I can fix it?  Update:  It'

Questions

 • AT&T Internet

45

4

0

Fixed wireless antenna power supply

I would like to buy a spare fixed wireless antenna power supply (Part code POE-03,Model POER0-35, SKU ATT.221000013). Will AT&T sell one to me?  If so, how can I order one?

Questions

 • AT&T Internet

17

1

0

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