My internet wasn't working. I have bgw210 with broadband...so disconnected ethernet and broadband and I can't get it back on line.

I’m absolutely livid right now. A construction crew doing work in my neighborhood on the cable severed my ATT fiber line. They merely apologized and said I need to take it up with ATT. I’ve been on the phone with ATT customer service for literally 4 hours today trying to get someone to come to my ho

We recently had AT&T fiber Internet installed and are thrilled with the service. However, a technician came by today to bury our line. I wasn't home during the process, but I checked out the work when I got home and the fiber was visible in several places. I checked the depth of the trench, and

A new fiber line was run at my house after the original one was damaged by an aerator. Apparently the original AT&T tech used aerial cable instead of burial cable. Anyways, this was done 2 and a half months ago. The tech said it would be buried in 7-10 days. A week ago I called AT&T and t

Our ATT WiFi drops DAILY. I think it's due to an old Gateway. Does ATT ever replace those? We have had this account for YEARS!

I was unable to activate my card online, but called the number on the card and successfully activated it. Now I want to register it but it's not working online either.  Customer service said they could send me a paper check, but I have had problems with the mail too, so that's not a good optio

I recently received an offer to upgrade my internet speed from my current 1Gb connection to a 2Gb connection, but I have the Nokia gateway in passthrough mode, and the connection to my router is a 1Gb ethernet over twisted pair. It would make no sense to pay extra for faster speed with this uplink

Hi, I recently got AT&T Fiber installed and after the installation tech. left, I saw that the fiber optic cable is running over the ground from the junction box next in my front yard to my house. I am afraid that this cable is exposed and runs the risk of being mowed over since it is going o

Hi my domain  FunakoshiKarate.online   and its IP ( 209.182.194.222) seems to be blacklisted by you , as only users from ATT&T can't see it , this is very weird for me as I just bought the domain in go daddy  (brand new) .  Please help  , this must be

I've been having trouble with my Vizio tv shutting off then saying 'no network detected'. According to my Smart Home Manager app, the tv is connected along with 4 other things.  I just upgraded my wifi thinking that might help AND you sent me a new modem.  The tv is about 6 feet away from

Does anyone have an email for the customer service manager? Our internet was supposed to be transferred and instead they disconnected our internet after the first 30 days of us being all set up in the new place. I just spent an hour and 47 minutes on the phone being bounced from department to depart

Hi! I tried using the port forwarding guide for my router and couldn’t figure out how to specifically open TCP Port 44158. Any help would be much appreciated!

I am having repairs done on my house related to gas so I need a technician to come out and mark the lines so that they are not cut for my Internet. who do I call?

AT&T sent a $60 charge to collections - I'm an active customer, on autopay with a $0 balance. It took me 4 hours just to find out what the charge was related to.  Then it took me another 2 hours to pay!!!!  I had to talk with 4 people just to pay.  On the last call, after 34 minu

All, is there and can anyone recommend a better router for a AT&T 1GB Fiber home network? I am changing from AT&T U-Verse to AT&T DirectStream and am attempting to simplify my overall home network of over 150 (and growing) wired and wireless IP devices (I’m not counting other protocol