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Accepted Solution

Official Solution

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I need to change a password for a sub account

How to change a password for a sub account>

Questions

 • AT&T Internet

761

7

0

Unlock phone - free SIM

Good Day, I have bought in the US a Samsung Galaxy A53 5G phone and an AT&T prepaid SIM (1 month). When I did so, I asked the cashier EXPLICITLY: would it be open for my local SIM card, and she wrongly said yes. I waited for more than 60 days and I still can't unlock my phone. Please contact m

Questions

 • AT&T Internet

18

1

0

No call for install appointment 3 weeks following new service order

Has anyone else had this situation where they don't even call to set up an appointment for nearly 3 weeks? It's getting pretty infuriating when my job is on the line because my current provider prevents me from doing my job from home in a timely manner.  I've called and called and have gotten

Questions

 • AT&T Internet

14

1

0

Accepted Solution

Official Solution

Closed

Port Forward Minecraft Server Issues

I have scoured the internet and tried many of my own experimenting to no prevail. I simply cannot make the port 25565 become publicly open. A list of things I have tried: Ethernet vs. WiFi connection types Setting both ethernet and wifi connection types as static and/or dynamic Trying 3 different

Questions

 • AT&T Internet

27.3K

5

0

Service light is red again

Fixed wireless is a scam. Multiple times a week the service light turns red. Sometimes for minutes and sometimes for hours. Broadband is green and manual for the gateway says the light means "Internet service authentication has failed" so that's an AT&T issue. Billing information is correct as t

Questions

 • AT&T Internet

67

6

0

Backup Drive setup on BGW320

How can you set-up a backup drive with the BGW320 fiber router?

Questions

 • Internet with AT&T Fiber

35

3

0

Closed

Netflix buffering

Netflix will play for about 15 minutes and then go into "buffering". Sometimes it will come back on, sometimes not.  My daughter said it was the internet speed.  How do I fix this?  It is VERY irritating. Thanks, Randy

Questions

 • AT&T Internet

158

7

0

bellsouth.net EMAIL Account Support

I should start out by saying, I was an old Bellsouth customer during the dialup days that got upgraded to DSL that was upgraded to Uverse Internet when AT&T stop supporting DSL.  Therefore, my main email attached to my AT&T account has my old bellsouth.net email ID.  I have an alias I've set up many

Questions

 • AT&T Internet

1.2K

1

0

BGW210 ethernet connection problems

We've had the BGS210 since 6/16 of this year - about two months. Always when I first turn on my Windows PC, it takes several tries in the browser before I can connect with the Internet.  I can live with that, but three times now the ethernet connection has disappeared entirely, requiring that

Questions

 • Internet with AT&T Fiber

29

2

0

Refund or fee for equipment

hi! I had a router that needed to be returned during Covid and I got very sick and was unable to return it then I returned it today I need to please be refunded the equipment fee of 250.00 I was charged see attached receipt

Questions

 • AT&T Internet

40

4

0

Setup BGW320-500 to Allow Minecraft LAN

I have a BGW320-500 router with AT&T Fiber internet and am trying to configure my router's settings to allow me to host a Minecraft LAN server over my home wireless network (Note: this is NOT the same as hosting a multiplayer server for players on different networks, which requires port forwardi

Questions

 • Internet with AT&T Fiber

29

4

0

Accepted Solution

Internet 50 Bill

Just checked my bill for this month. I have internet 50 and it's usually $85/month. Now it's saying it's $91.00 not including any extra fees. I've scoured my email to see if I've gotten a notification about a price increase and there is none. I know $6 isn't that much to some but every dollar counts

Questions

 • AT&T Internet

48

5

0

Unable to receive emails to my att.net account.

I can send emails, however I can’t receive any emails. I sent a test email to from another email account. The message I received back was: [Address not found. Your message wasn't delivered because the address couldn't be found, or is unable to receive mail.] I also tried sending myself and email

Questions

 • AT&T Internet

579

6

0

Rewards Gift Card

I was promised a $250 Visa gift card for signing up for internet. They said it would take about 6 weeks - it’s been 12 weeks. I have called the rewards line multiple times - different days, different time of the day. I’ve been on hold for as long as 52 minutes and never once reached an associate. I

Questions

 • AT&T Internet

14

0

0

rewards

When I signed up for my internet service, I was promised mountains of rewards for $ 500.00 which I would receive via emails. It's been over 3 months now and I never received any emails. I just saw a reward for $150 for a visa card on my portal but that's because I checked my statement today. 

Questions

 • AT&T Internet

63

4

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