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Accepted Solution

Equipment Return

My old business cancelled the service and I keep getting calls about the equipment needing to be returned. I would like to pay the fee but can never get through and no one calls me back. I don’t want to go to collections but ATT is so difficult to get a hold of.

Questions

 • AT&T Internet

29

1

0

Cable Install

ATT installed fiber cable and a big box near my driveway.  The workers left red dirt all around the area which was grassed and now it is red mud. I thought they would come back and clean up as they did in other areas, but they did not.   

Questions

 • Internet with AT&T Fiber

29

1

0

Wonder About IPv4 Addresses

I've been trying my hardest to figure out what was wrong with my webserver as far as connecting to the wild wild net. I just couldn't get it to connect until I figure out that port 80 wasn't open on my webserver.  I tried like 10 times.  Will every time I tried I would start from a fresh

Questions

 • Internet with AT&T Fiber

12

0

0

How do I enable WiFi security and how do I disable WiFi ssid display

I have too many people that know the network and password to my wifi but I don't know how to change it. Also, awhile back my router has to b replaced and when I changed them out new one had a different number on it but it indicated it was still under the old ones number. When I got a new tablet it k

Questions

 • AT&T Internet

18

1

0

Accepted Solution

Official Solution

Turn off 5g

How do I temporarily turn off my 5G so that I can connect an iRobot that will only connect to 2.4?

Questions

 • Internet with AT&T Fiber

227

6

0

My appointment disappears

Hi, Due to my problem for installing internet, I made appointment today. However, tech is not comming and my appointment disappeared. I was able to see the info of my appointment in the website and app. However, it was deleted. Now, it is hard to find how to reschedule. What should I do?

Questions

 • AT&T Internet

14

0

0

Intermittent Disconnects

Using my connection for both work and home use on separate computers, both on wifi and wired connections, my wife and I have been noticing blips in connectivity. They happen noticeably maybe 20-30 times in a day, and they'll be just long enough to disrupt Zoom meetings, RDP connections and online g

Questions

 • AT&T Internet

37

5

0

Why would computer have slower download that cable?

ATT installed fiber to our home yesterday. Today I have been setting the computers to the new network. We have the 300mg plan. My phone achieves the speeds no problem. My computer wont. But it will on cable. My cable is 500 up / 20 down. Computer hits this no problem when on the older cable network.

Questions

 • Internet with AT&T Fiber

25

1

0

Recurring NAD-3305D

I am getting really frustrated with this. We have had this account for a little over a month, and the longest we have had reliable service is 20hrs. Typically it will come up for anywhere between 5 mins and a couple hours and then I have flashing lights again. Then that lasts anywhere between 20 min

Questions

 • AT&T Internet

21

2

0

3 weeks with no service

I requested a transfer of service. I had a tech come out and he told me he could not complete the service. There was a problem with the box. Its been 3 weeks I have been WITHOUT service. I can't get an answer on when I will get internet again. I have to use the data plan on my phone to be able to wo

Questions

 • Internet with AT&T Fiber

35

2

0

Estimated date came and passed and still nothing to show

August 12th came and went with no word from AT&T. Called support today and was told that I will not hear back from them now until August 26. I'm extremely frustrated that I can't get any real information and customer support is all that I can get ahold of. I took 2 vacation days (an equivalent o

Questions

 • Internet with AT&T Fiber

16

0

0

AT&T fiber wifi dropping when playing on PS5

Hello, I’ve been having this problems for days now. Have rebooted, reset, unplugged, pretty much any and everything possible. But the wifi continue to drop, only when I use my PS5. I can play on my laptop or Xbox and the wifi will stay on and connected. when gaming on my ps5 I can play the game

Questions

 • Internet with AT&T Fiber

25

1

0

Networking error -

I have been using AT&T for many years. now I am getting Networking with different devices. I am not sure how to fix that issue. I also reset my router but it didn't work. It is working on some devices but not working on all the devices.

Questions

 • AT&T Internet

24

2

0

Closed

Ipv4 no internet connection

Can only access google websites and a few others (sites using ipv6). Tried clearing dns and a few other command promps commands, rebooting/disconnecting modem, connecting to google dns server. Cable tv stopped working today too. Troubleshoot router detects a problem but can't fix. This is with wirel

Questions

 • AT&T Internet

1.3K

6

generac

how do you connect generac solar system thru pace router

Questions

 • Internet with AT&T Fiber

12

1

0

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