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ATT CEO John T. Stankey, screwing entire ATT or trying to repair the previous damage?

I thought Spectrum was bad. ATT used to be a great company with great customer support. I have ATT customer support calling twice for an incomplete app when I already talked to someone yesterday. Today some lady from India left a call back number that I couldn't understand what she said. I understoo

Questions

 • Internet with AT&T Fiber

54

9

0

BGW320-505 The 5gig RJ45 Port

Does this port require a 10 gig port to authenticate and negotiate down to 5 gig? Or does this port only authenticate with a 5 gig port?

Questions

 • Internet with AT&T Fiber

694

7

0

Accepted Solution

Cable across my property

Att put a cable in our back acreage without permission. Instead of running it from the right of way along the property line, they ran it across. My husband almost ran it over w our riding mower. It would have ruined our mower! They have no rights to come onto our property nor did they ask. I'm livid

Questions

 • Internet with AT&T Fiber

22

6

0

Dropped internet connection several times a day with 2Wire Model and ASUS Mesh router

For the last couple of months I started having occasional glitches in my service. With my older Plume Superpod mesh network these outages would happen and cause DNS issues for a minute or two. Working with Plume support (who are great btw), we tried several setting changes but the problems still occ

Questions

 • Internet with AT&T Fiber

46

8

0

BGW210-700 static IPs and Firewall

My question is probably very easy to answer :) my home network is working great and I like to make it better... here is my set up BGW210-700 gig speed Opnsense firewall (or pfsense for folks who are not familiar ) connected to BGW210-700 Switch and all my home network (APs , switches) connec

Questions

 • AT&T Internet

11

0

0

Router won’t work after reset

I tried to reset router. I unplugged from power for 30 seconds then plugged back in. TV told me to push reset button. Did that but it will only get past broadband green light. Won’t go to phone light. Won’t even light that one up. I checked that it was in wall and modern and it is. Not sure what to

Questions

 • AT&T Internet

26

1

0

question my bill

I had no or intermittent internet connection for 5 weeks. how do Icredit for 5 weeks of charges?

Questions

 • AT&T Internet

16

1

0

Smart Home manager Issues

Smart Home Manger app and the web version do not show all of my extenders despite the extenders themselves showing they are connected. I have zero way of managing devices like this. I have reset the gateway and extenders, attempted forgetting them and setting them up again, but even though they acti

Questions

 • Internet with AT&T Fiber

18

2

0

Sign in information

I never setup my online user account. When I go to sign up it says the account is already been signed up

Questions

 • AT&T Internet

14

1

0

Wanting To Report A Potential Safety Hazard

Since I try my best to be a good neighbor as well as being very safety conscious I need to report what I consider a safety hazard in my immediate neighborhood. I observed a at&t fiber terminal junction box with one of the two cement halves not properly closed/seated all of the way down, thus one

Questions

 • Internet with AT&T Fiber

30

5

0

Accepted Solution

Fiber

AT&T is installing what looks like a TDM PON in our neighborhood. I understand that it will be feed from a central OLT to passive splitters. My question what’s between them interface/modem in the house if anything? As I understand it the fiber from the splitter goes to a OTU/ONT is that in the h

Questions

 • Internet with AT&T Fiber

38

4

0

Does anyone know what “AT&T Internet Security” on gateway is?

It’s tough to figure out what this is and Google isn’t even much help because they apparently use this name for multiple products. I’m referring to the one on the gateway and in the poorly named “Smart Home Manager” app (it doesn’t manage anything but their router). Most likely it’s some invasive A

Questions

 • AT&T Internet

15

1

0

Accepted Solution

Official Solution

bgw320 firmware

Where can one download the latest firmware from AT&T to update the bgw320-500?

Questions

 • Internet with AT&T Fiber

3.3K

20

0

Activating and Extender

I just got two new extenders to get better reception downstairs and I’ve tried 3 times and it won’t activate…..any suggestions??

Questions

 • AT&T Internet

12

1

0

Accepted Solution

IP passthrough and network security.

If I connect my AT&T fiber modem in IP passthrough mode to a tp-link mesh network do I lose security scanning provided through AT&T for each device connected to the mesh?   Setting up my tp link router as an access point disabled my mesh so that option won't work. 

Questions

 • Internet with AT&T Fiber

35

4

0

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