We have 3 phones on our AT&T Small Business System, the main phone has started to ring once, and then the line goes from green to red and I cannot pick up the call. When we call from our own cellphones, its going a voicemail. Although it's not the voicemail my Boss had recorded, it is a generic

This is ridiculous. I have called 5 times to cancel our service with AT&T and they have HUNG UP on every occasion, except when I had to call to make a late payment because my request to cancel was never put into place. This could affect my credit and I do not wish this to happen and as the consumer

Hello, I have an ATT fiber network account for internet and television. Can I transfer my phone from wireless service to the fiber line?

For about six weeks now, I have been unable to change my landline phone plan. When I log in to my account, and click on all the right places, including "View My Plan" or "Change My Plan" for landline phone, it automatically goes to a page featuring wireless phones and options. Think it's cookies on

After 24 years of South Florida weather, our NID box is disintegrating to the point where I just put duct tape on what is left of the cover to old it closed so the wiring would not be exposed.   Who do we contact about getting the box replaced before we have a wiring or phone connection issue?

I need to revert mothers account back to the way it was prior-this digital phone line is not good for seniors that depend on home phone service EVERY TIME IT RAINS MY MOTHER LOSES-HER PHONE SERVICE -and we don’t care about internet-she doesn’t use that-just a straight forward landline phone 

Seems I have too many logins for AT&T. One may have been for my original UVerse account.  Another one is a Group ID from when I linked several numbers into one login.  Another one is for my primary att.net email account.  That account also has 3-4 separate email accounts (for my

To Whom It May Concern,I have been without service on my AT&T Landline phone for more than 48 hours. I have no dial tone, so can't call out or receive calls. I have tested all phones by unplugging all, & plugging all in. I have plugged a phone into the jack of the box outside my residence, & still r

We have 2 POTS lines in Chicago, and want to use RingMaster to put the second number on the first line, then discontinue the second line. The Problem is that Customer service does not seem to know about Multi Ring/Personal Ring/RingMaster - we were told only some areas of the Southeast US have it

When verifying my proof of residency I can use a utility bill as proof. Since I have AT&T landline that should work perfect. I have a PO Box and no where on my bill is my actual physical address so this won't work as proof. Is there a way to have my physical address added to the account? AT&

Hi, The company where I am working received an invoice and has helpful numbers on it, I tried to call one to make a payment via phone call. My question is does the ATT collection representative really ask for all the details of the credit card including PIN/Security Code? and Is this link legit for

A little more than 2 weeks ago I was able to download all my Voicemail messages to my hard drive. Now every time I try to download Voicemail messages I get a "BAD REQUEST" answer from ATT Server. At first I used to get the error Pop-Up messaga that "ATT IS HAVING TECHNICAL DIFFICULTIES. TRY AGAIN

I can send calls, but when incoming calls come in they do not ring or go to the answering system. I purchased a new ATT wireless phone and it does the same.  It is not on call forwarding or in a sleep mode (do not disturb).  Suggestions before I start the fight with ATT?  LOL

Hello! I’m in Southern California. I had a family landline for over 30 years, and I’m trying to get it back. It was disconnected  no more than 10 years ago and when I call it still says disconnected. Spectrum tried to activate it, but said ATT has it. When I go on the Verizon website it said t

There is a heavily damaged pedestal with exposed POTS wires in my neighborhood near my home. It is an eyesore. I have been unable to get it repaired by contacting support on the My at&t app.