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Accepted Solution

Official Solution

DL72219 Bluetooth will not answer incoming cell calls

Hi, Been trying everything, cell paired, answer turned on, greeting recorded, answer set on 2 rings, and the phone just rings until my cell carrier answer service answers the call. I can pick up the ringing handset, and answer the cell call no problem, the answer/message just will not kick in?

Questions

 • AT&T Phone

37

3

0

Accepted Solution

Official Solution

Landline cancelling

I need the phone number to customer service so I can cancel my Mother's landline service but keep her internet and WiFi service if possible. Also to keep my at&t email accounts opened too She is incapacitated and doesn't answer her phone or use it anymore. I am her 70 yo son paying for hers

Questions

 • Landline Home Phone

1.1K

12

0

Customer Service is a joke, that's not funny

"AT&T is a telephone service provider - I am a human being seeking telephone service - PROVIDE" More than one AT&T representative has cheerfully stated " Your service will be on in 30 minutes or less".   Two different AT&T Representatives, on two separate phone calls, apologetically

Questions

 • Landline Home Phone

65

6

0

Landline not working. No dial tone. Cannot receive/make calls. Customer Support (automated) advised service restoration in 6 days!!

Landline not working. No dial tone. This is the traditional landline, not VOIP. Cannot receive/make calls. Contacted Customer Support (automated) and was advised service restoration in would take 6 days!! CRAZY! I was never able to speak with a live tech support person. Does anyone have a direct lin

Questions

 • Landline Home Phone

61

4

0

Landline Call History display on U-verse TV

I used to be able to view the call history from our digital landline on the U-verse TV screen. Now I can't find a Call History tab to click, on the Phone category or anywhere else.  Is there another way in?

Questions

 • Landline Home Phone

64

8

0

Closed

Being told landline not available for new-build house but box is in yard and neighbors have it

I am being told that AT&T does not support landline service to our newly built home. Our home is in a neighborhood that when surveying the neighbors, confirms landlines to their homes.  I even gave the addresses of our neighbors with landlines and cable TV.  Your customer service repr

Questions

 • AT&T Phone

134

15

0

Add on handset for ATT E59128

I have ATT E59128 system with base and one other handset. I have another handser from ATT CL83213 model - questuin - will this CL handset work with the E59128 system?

Questions

 • AT&T Phone

12

1

0

Landline unwanted calls

How do I stop landline unwanted calls? The number of numbers AT&T lets us block is pitifully small! I don't need just an announcement like "Potential Spam", "political call" or "wireless caller". The phone must still ring 4 times, and by then I am totally distracted. I'm trying to work from hom

Questions

 • Landline Home Phone

32

2

0

Accepted Solution

Official Solution

Pricing and the elderly

Hello, I had been appalled for quite a while that my elderly mother in FL was paying $50+ taxes/fees for a landline that provided her with local only calling. I finally decided to do something about it. I went down there last year and set her up with the same VOIP system I had been using.  Sh

Questions

 • Landline Home Phone

127

21

0

Closed

I want to De-combine or Un-combine the combined billing that I have.

I have a Residential (Personal/Non-business) Landline account which has combined billing with my Business Wireless account. The combined billing has been in place for ~20 years. I want to De-combine or Un-combine these accounts so that I can receive separate statements and pay the Landline with pers

Questions

 • AT&T Phone

21

1

0

download incoming and outgoing calls

How can i download incoming and outgoing calls from landline?

Questions

 • Landline Home Phone

28

5

0

Eliminating land line telephone

Is there any advice or established procedure regarding caller notification and providing an alternate #?

Questions

 • AT&T Phone

25

1

0

Robo Calls

I am getting 20 -30 Robo Calls a day on my landline. How can I block unwanted calls from coming through to my landline? I see you have digital phone call protection. But nothing for landline protection. Please assist.

Questions

 • Landline Home Phone

32

4

0

Unlimited long distance calling on my landline?

Right now I am paying over $24.00 a month for long distance. I am considering dropping it and just go to a per call plan. Is a call to another person in the same area code considered a long distance call? Also what about toll free calls?

Questions

 • Landline Home Phone

18

1

0

Phone call history for 05-01-2022 through 05-26-2022?

I can't view all the phone calls for the entire month of May 2022.

Questions

 • AT&T Phone

18

1

0

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