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Being told landline not available for new-build house but box is in yard and neighbors have it

I am being told that AT&T does not support landline service to our newly built home. Our home is in a neighborhood that when surveying the neighbors, confirms landlines to their homes.  I even gave the addresses of our neighbors with landlines and cable TV.  Your customer service repr

Questions

 • AT&T Phone

139

15

0

Add on handset for ATT E59128

I have ATT E59128 system with base and one other handset. I have another handser from ATT CL83213 model - questuin - will this CL handset work with the E59128 system?

Questions

 • AT&T Phone

12

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Landline unwanted calls

How do I stop landline unwanted calls? The number of numbers AT&T lets us block is pitifully small! I don't need just an announcement like "Potential Spam", "political call" or "wireless caller". The phone must still ring 4 times, and by then I am totally distracted. I'm trying to work from hom

Questions

 • Landline Home Phone

36

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0

Accepted Solution

Official Solution

Pricing and the elderly

Hello, I had been appalled for quite a while that my elderly mother in FL was paying $50+ taxes/fees for a landline that provided her with local only calling. I finally decided to do something about it. I went down there last year and set her up with the same VOIP system I had been using.  Sh

Questions

 • Landline Home Phone

133

21

0

Closed

I want to De-combine or Un-combine the combined billing that I have.

I have a Residential (Personal/Non-business) Landline account which has combined billing with my Business Wireless account. The combined billing has been in place for ~20 years. I want to De-combine or Un-combine these accounts so that I can receive separate statements and pay the Landline with pers

Questions

 • AT&T Phone

22

1

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download incoming and outgoing calls

How can i download incoming and outgoing calls from landline?

Questions

 • Landline Home Phone

32

5

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Eliminating land line telephone

Is there any advice or established procedure regarding caller notification and providing an alternate #?

Questions

 • AT&T Phone

25

1

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Robo Calls

I am getting 20 -30 Robo Calls a day on my landline. How can I block unwanted calls from coming through to my landline? I see you have digital phone call protection. But nothing for landline protection. Please assist.

Questions

 • Landline Home Phone

35

4

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Unlimited long distance calling on my landline?

Right now I am paying over $24.00 a month for long distance. I am considering dropping it and just go to a per call plan. Is a call to another person in the same area code considered a long distance call? Also what about toll free calls?

Questions

 • Landline Home Phone

20

1

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Phone call history for 05-01-2022 through 05-26-2022?

I can't view all the phone calls for the entire month of May 2022.

Questions

 • AT&T Phone

20

1

0

1080 Small Business System

We have 3 phones on our AT&T Small Business System, the main phone has started to ring once, and then the line goes from green to red and I cannot pick up the call. When we call from our own cellphones, its going a voicemail. Although it's not the voicemail my Boss had recorded, it is a generic

Questions

 • AT&T Phone

33

1

0

Accepted Solution

Official Solution

Closed

AT&T Wont Let Me Cancel our Landline Phone and Hung up on Me!

This is ridiculous. I have called 5 times to cancel our service with AT&T and they have HUNG UP on every occasion, except when I had to call to make a late payment because my request to cancel was never put into place. This could affect my credit and I do not wish this to happen and as the consumer

Questions

 • AT&T Phone

222

6

0

Accepted Solution

Official Solution

Transferring phone service from wireless to ATT fiber network

Hello, I have an ATT fiber network account for internet and television. Can I transfer my phone from wireless service to the fiber line?

Questions

 • AT&T Phone

139

9

0

Landline home phone plan CANNOT be changed--avoid this ATT trap

For about six weeks now, I have been unable to change my landline phone plan. When I log in to my account, and click on all the right places, including "View My Plan" or "Change My Plan" for landline phone, it automatically goes to a page featuring wireless phones and options. Think it's cookies on

Questions

 • Landline Home Phone

362

13

0

Accepted Solution

Official Solution

Closed

NID Box Replacement

After 24 years of South Florida weather, our NID box is disintegrating to the point where I just put duct tape on what is left of the cover to old it closed so the wiring would not be exposed.   Who do we contact about getting the box replaced before we have a wiring or phone connection issue?

Questions

 • AT&T Phone

261

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