Military Appreciation: Exclusive savings for military, veterans, and their families!
Home Phone Forum

Home Phone Forum

Find answers to common AT&T Home Phone questions, 24x7.
Ask a question

Latest conversations

View More

(12799)
Physical Address

When verifying my proof of residency I can use a utility bill as proof. Since I have AT&T landline that should work perfect. I have a PO Box and no where on my bill is my actual physical address so this won't work as proof. Is there a way to have my physical address added to the account? AT&

Questions

 • Landline Home Phone

1

0

0

Where do you set up and manage Call Protect for Digital Phone

Two calls to AT&T Customer Service and 4 people contacted via Chat, all completely useless at answering a simple question: Where do I go online to set up Call Protect on AT&T Home (Digital) Phone?  Everywhere online it points me to this link, but the steps don't work.  https://

Questions

 • AT&T Phone

38

8

0

Pricing and the elderly

Hello, I had been appalled for quite a while that my elderly mother in FL was paying $50+ taxes/fees for a landline that provided her with local only calling. I finally decided to do something about it. I went down there last year and set her up with the same VOIP system I had been using.  Sh

Questions

 • Landline Home Phone

51

17

0

Accepted Solution

Official Solution

Getting "BAD REQUEST" whenever I try to download Voicemail from ATT Server

A little more than 2 weeks ago I was able to download all my Voicemail messages to my hard drive. Now every time I try to download Voicemail messages I get a "BAD REQUEST" answer from ATT Server. At first I used to get the error Pop-Up messaga that "ATT IS HAVING TECHNICAL DIFFICULTIES. TRY AGAIN

Questions

 • AT&T Phone

663

54

Home phone wireless does not ring or go to answering system

I can send calls, but when incoming calls come in they do not ring or go to the answering system. I purchased a new ATT wireless phone and it does the same.  It is not on call forwarding or in a sleep mode (do not disturb).  Suggestions before I start the fight with ATT?  LOL

Questions

 • Landline Home Phone

28

7

0

Help! Need to reactivate disconnected landline

Hello! I’m in Southern California. I had a family landline for over 30 years, and I’m trying to get it back. It was disconnected  no more than 10 years ago and when I call it still says disconnected. Spectrum tried to activate it, but said ATT has it. When I go on the Verizon website it said t

Questions

 • AT&T Phone

190

3

0

Accepted Solution

Heavily Damaged Pedestal Box and Exposed POTS Wires

There is a heavily damaged pedestal with exposed POTS wires in my neighborhood near my home. It is an eyesore. I have been unable to get it repaired by contacting support on the My at&t app.

Questions

 • Landline Home Phone

15

3

0

Accepted Solution

Landline cancelling

I need the phone number to customer service so I can cancel my Mother's landline service but keep her internet and WiFi service if possible. Also to keep my at&t email accounts opened too She is incapacitated and doesn't answer her phone or use it anymore. I am her 70 yo son paying for hers

Questions

 • Landline Home Phone

22

5

0

download incoming and outgoing calls

How can i download incoming and outgoing calls from landline?

Questions

 • Landline Home Phone

9

1

0

How to get replacement power adapter TL86103

Looking for help find a source for a replacement power adapter for an AT&T TL86103?

Questions

 • AT&T Phone

95

5

0

Phone handset for EL52303

I have an EL52303 phone system and I need to purchase an extra handset. The EL50005 handset looks identical to the handsets included in my phone system, but apparently the correct handset I need to buy is the EL5003, according to the info here: https://telephones.att.com/pd/2375/EL52303-3-handset-c

Questions

 • AT&T Phone

34

8

0

Paying via phone

Hi, The company where I am working received an invoice and has helpful numbers on it, I tried to call one to make a payment via phone call. My question is does the ATT collection representative really ask for all the details of the credit card including PIN/Security Code? and Is this link legit for

Questions

 • AT&T Phone

15

1

0

Accepted Solution

Official Solution

Large green Telecommunication Box

We bought a condo in Dunedin FL and have a large rectangular green box on our patio that says ´Telecommunications´on it.  I have not seen anybody access it since we have moved in.  Also, there is a wasp nest in it.  What does that box do and can it be removed? 

Questions

 • AT&T Phone

266

6

0

ATT email legit or not

[email scrubbed]

Questions

 • AT&T Phone

8

0

0

Accepted Solution

How to de-register an orphaned TL86103 cordless handset?

I tried all three methods in "spoom2"s posting to de-register a TL86103 cordless handset, but none of them work: https://forums.att.com/conversations/att-phone-features/info-on-deregistering-cordless-handsets/5f82004ec17a06082039d797 There is NEVER a menu that appears (I understand that method

Questions

 • AT&T Phone

11

2

0

Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.