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Grandfathered HBOMax 2023

I'm a long-time ATT wireless customer. I upgraded my ATT phones in the Fall of 2022 and subsequently lost access to HBOMax.  To my knowledge, I did not change ATT plans when I upgraded my phones and should have been grandfathered, correct? This 2020 post from the ATT forum says unless you c

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166

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HBO Max "Can't Verify Your Subscription"

I have AT&T Fiber Internet 1000, and I began subscribing in November 2021. I tried to activate my HBO Max account last week when I got a flier in the mail reminding me that access is included in my internet subscription, and it specifically mentions that I hadn't yet activated the account. I hav

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86

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HBOMax says it is rxpired

I tried logging into HBOMax last night to continue watching and it says my subscription expired. What???? How do I get logged back in. 

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20

1

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Official Solution

HBO Max Activation Tile Missing

Got rid of my cable TV provider and I tried to login to HBO Max. My wireless "Plan Details" says HBO Max Included. Instructions say login to ATT and click on "Activate HBO Max Tile" which is nowhere to be found. When I login using ATT as my provider, it says "Your subscription cannot be verified".

Questions

1.1K

12

Accepted Solution

Official Solution

Cannot login to HBO Max

HBO max is included in my selected plan, however when I log into HBO max with same login info, or through service provider, it says my HBO Max Subscription has expired through ATT but it hasn’t.

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236

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Trying to sing into a tc network

I don't remember my password or my security questions to log in

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16

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Hbo Max Failed login

I can not log into hbo max. It is included with my wireless plan i see where it says it's included on my online account but when i go to log into hbo max it says my subscription theough att has expired but it has not! Help me please. I have done everything all the forums say its been 4 hrs of resear

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1.1K

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Says HBOMax is expired

I have HBOMax through DirecTv but several years ( had HBOGo prior). Last Friday I was locked out of my HBOMAX with a message “your AT&T one year promotional HBOMAX subscription has expired.” NUMEROUS CALLS later ( DirecTv—AT&T—HBOMAX Support). No progress. Still locked out. DirecTv informs

Questions

60

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Can’t log into HBO Max using AT&T on ipad

Within the HBO Max app on my iPad, I select to login with a provider and select AT&T. I then get a modal saying We want to keep your info safe. We haven’t noticed any activity in a while. We’re redirected you for your security. But I’m never redirected. I have the AT&T app installed on my ip

Questions

289

6

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HBO Max access for others on my account?

Hello AT&T community - Maybe you’ve figured this one out? I’m lucky that I can access HBOMax from my AT&T account - no problem. But I have 3 other family members on my account, and since we switched to Unlimited Elite last week, they each received a text telling them they have access to

Questions

5.5K

9

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