
Error messages
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
Whether you need to pay your bill, replace a remote control or use the Account Manager, we can help!
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
Whether you’re streaming from your TV, playing games, or reading a good book, learn how to get connected.
I'm a long-time ATT wireless customer. I upgraded my ATT phones in the Fall of 2022 and subsequently lost access to HBOMax. To my knowledge, I did not change ATT plans when I upgraded my phones and should have been grandfathered, correct? This 2020 post from the ATT forum says unless you c
Questions
•
Watching HBO Max
166
2
0
I have AT&T Fiber Internet 1000, and I began subscribing in November 2021. I tried to activate my HBO Max account last week when I got a flier in the mail reminding me that access is included in my internet subscription, and it specifically mentions that I hadn't yet activated the account. I hav
Questions
•
HBO Max Login & Installation
86
1
0
I tried logging into HBOMax last night to continue watching and it says my subscription expired. What???? How do I get logged back in.
Questions
•
HBO Max Login & Installation
20
1
0
Accepted Solution
Official Solution
Got rid of my cable TV provider and I tried to login to HBO Max. My wireless "Plan Details" says HBO Max Included. Instructions say login to ATT and click on "Activate HBO Max Tile" which is nowhere to be found. When I login using ATT as my provider, it says "Your subscription cannot be verified".
Questions
•
HBO Max Login & Installation
1.1K
12
Accepted Solution
Official Solution
HBO max is included in my selected plan, however when I log into HBO max with same login info, or through service provider, it says my HBO Max Subscription has expired through ATT but it hasn’t.
Questions
•
HBO Max Login & Installation
236
7
0
I don't remember my password or my security questions to log in
Questions
•
HBO Max Login & Installation
16
1
0
I can not log into hbo max. It is included with my wireless plan i see where it says it's included on my online account but when i go to log into hbo max it says my subscription theough att has expired but it has not! Help me please. I have done everything all the forums say its been 4 hrs of resear
Questions
•
HBO Max Login & Installation
1.1K
4
0
I have HBOMax through DirecTv but several years ( had HBOGo prior). Last Friday I was locked out of my HBOMAX with a message “your AT&T one year promotional HBOMAX subscription has expired.” NUMEROUS CALLS later ( DirecTv—AT&T—HBOMAX Support). No progress. Still locked out. DirecTv informs
Questions
•
HBO Max Login & Installation
60
1
0
Within the HBO Max app on my iPad, I select to login with a provider and select AT&T. I then get a modal saying We want to keep your info safe. We haven’t noticed any activity in a while. We’re redirected you for your security. But I’m never redirected. I have the AT&T app installed on my ip
Questions
•
HBO Max Login & Installation
289
6
0
Hello AT&T community - Maybe you’ve figured this one out? I’m lucky that I can access HBOMax from my AT&T account - no problem. But I have 3 other family members on my account, and since we switched to Unlimited Elite last week, they each received a text telling them they have access to
Questions
•
HBO Max Login & Installation
5.5K
9
Looking for the new Samsung Galaxy S23, Samsung Galaxy S23+ and Samsung Galaxy S23 Ultra? We've got what you want!
Whether your gift was bought from us or is a compatible and unlocked device, we can help you set up that new gift and get you connected!
Learn how to troubleshoot CARE CODE error messages, fix login issues and a more secure way to access your AT&T mail service.
We have all you need to ensure your service is not interrupted.
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
We can help you manage your account, transfer billing responsibility, understand your bill, and more.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.