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HBO Max

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HBO Max free through wireless plan

When I got my new phones in November, I got free access to HBO Max as long as I sign in through AT&T as the service provider. Does anybody know how long it remains a free service? Is it three months, one year, indefinite? Nobody actually informed us when we got the phones how long it would be or

Questions

 • HBO Max Login & Installation

129

1

0

Accepted Solution

Official Solution

For those that have HBO Max included free in their internet or mobile plans...

Since WB/Discovery now owns HBO Max, will AT&T internet customers lose that?

Questions

 • HBO Max Account & Billing

108

2

0

Hbomax not working same as @Pedro924

My issue is the same as @Pedro924 I have spent hours on phone trying to get hbomax connected again and everytime no luck.  Yall said a manager would call Me and it never happened.  I have gone thru the steps you listed for Pedro.   Please refer to a specialist.  Please res

Questions

 • Watching HBO Max

147

5

0

HBOmax looks far better on Edge than on Firefox, why?

On Edge HBOmax has better color, better detail and plays more smoothly. Is there something I can change to correct this? With Win 11.

Questions

 • Watching HBO Max

54

1

Accepted Solution

Official Solution

How do family members get access to HBOMax?

My son can’t get HBOMax to work on his phone or other devices even though we have it through our wireless plan.

Questions

 • HBO Max Login & Installation

174

3

0

Closed

HBO Max not working on DirecTV Stream

Every time I try to play a show on HBO Max using DIRECTV Stream, I get an error message 'Can't Play Title'. Is anyone else having this issue. HBO Max is included in my subscription package, so why isn't it working?

Questions

 • Watching HBO Max

231

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0

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Official Solution

HBO Maxx verification issue

No one can solve this I’ve spoke to a lot of reps for hrs and chatted as well.Nobody can help my bo maxx credentials don’t work when I try to log in through provider this so frustrating.

Questions

 • HBO Max Login & Installation

69

1

0

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Official Solution

HBO Max subscription through AT&T has expired

As I've seen in this forum many of you have been experiencing the same error and endless loop of trying to login with your provider AT&T the past few days not been able to enjoy HBO Max. After 8 extremely long support calls to various departments and getting transferred numerous times getting no

Questions

 • HBO Max Login & Installation

46.2K

232

I can’t link my HBO Max account with my AT&T account

I’ve been trying to link my HBO Max account with my AT&T account for the past few days and I’ve been getting an every single time. Could you please help me fix this? Thank you

Questions

 • HBO Max Login & Installation

143

1

0

Unable to verify account

I was browsing the settings and noticed that the email and name for the account information is entirely different. I've never even heard of this email and I can't change it without having access to the email which I obviously don't because it's not mine. I sign in through my att account. Any help mu

Questions

 • HBO Max Account & Billing

127

3

0

Accepted Solution

Official Solution

Unlink email from HBOMax

Hello, I had an existing HBOMax account but when I tried linking it through ATT, I accidentally linked the incorrect email. Can you please unlink the HBO account so that I can link the correct existing account?

Questions

 • HBO Max Login & Installation

307

2

0

HBO max was offered at the retailer and isn't on my account

I established service with an authorized retailers and the hbomax was included with my wireless plan, but I cannot figure out how to register through my account. Also, it does not show up on my account benefits. And since there is no way to talk to anyone about this I am here.

Questions

 • HBO Max Login & Installation

39

1

0

Accepted Solution

Official Solution

HBO max

I’ve been having this ongoing issue with my HBO Max, which is included w my cell phone plan. Every time I try to sign in, I get a message that reads “Can’t verify subscription”. I’ve talked to numerous customer support people, and no one seems to know what to do.  Please help

Questions

 • Watching HBO Max

67

3

0

HBO FOR LIFE

I was on the phone twice yesterday for hours. I was told a Supervisor would call me back in an hour. That was at 5:30 yesterday it’s 9:00 am and I still have not heard from anyone. Back in September of 2017, I was given HBO for LIFE. I have not changed my plan or left ATT but as of January 2022 I am

Questions

 • Watching HBO Max

100

1

0

Accepted Solution

Official Solution

HBO Max subscription

When I switched to a new plan I received HBO Max. I have watched movies for months. Last week HBO Max says to restore account or select a plan. When I go to my account on HBO Max it says my subscription ran out. I have not changed my AT&T plan. How can this HBO subscription end??? Any help would

Questions

 • HBO Max Account & Billing

191

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