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Cannot verify HBO Max subscription

I am trying to use my HBO Max subscription, which is listed as included with my unlimited plus plan, but HBO Max keeps saying it cannot verify my subscription. I have checked my att account details repeatedly and HBO Max is listed as free with my plan. How do I resolve this issue?

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"My HBOmax subscription through AT&T is expired"

Hello, I am getting the message that my "HBO Max subscription through AT&T is expired", despite still seeing that benefit in my AT&T Unlimited Choice II plan I've tried to "log out of all devices" as I've seen in other forums, but still seeing that same message afterwards

Questions

36

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HBO Max Login

I have HBO on my direct tv account but now when i login to the app it says that its not part of my package. I think this has to do with the AT&T merger and decoupling. I have an AT&T account for cell phones then I have a direct tv account (separate account numbers) because I had direct tv be

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43

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my hbomax is expired

Ive logged in but it says it expired but it worked like 2 months ago and it says i have acess to it but I dont because it is expired. Any help?

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100

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HBO max has some of the best IP'

You got movies, TV shows like the wire, and even great cartoons like Ed Edd and Eddy. Yet somehow HBO max is (Edited per community guidelines)ing up. The app constantly crashes when I'm watching a show. This app will skip an episode when I'm watching a series. I've had to manually pick out the next

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36

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RBW no longer on HBO Max?

Checked the app. a few days ago and again this morning to confirm that Raised by Wolves is no longer on HBO Max. Do you guys know where they’ll have it available for streaming next? And don’t get me wrong, I still think it’s a travesty that A) not only did the show get canceled, but B) it’s been th

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Accepted Solution

Official Solution

HBO Max offer is false

I received a text stating that my account included HBO Max. I followed up and it does not include HBO Max despite the text chain and information on the AT&T website. I have AT&T Unlimited Plus (which is clearly shown on the screenshot of their offer page as an eligible plan). This fra

Questions

83

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Care Code 205.4

Trying to link a directv subscription to ESPN app for PS4. Getting care code 205.4 with a message saying the ID is not the one used for this service. The login information I am using is correct.

Questions

271

1

HBO Max Login not working

I've tried on several different devices (Pixel 6 phone, Amazon FireTV, Amazon Firestick, desktop computer) and I have been unsuccessful. I get HBOMax through my wireless plan (AT&T) and I have several devices that I am logged in to. However, any new logins I am attempting are resulting in the fo

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62

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Care Code: 205.4

I am unable to login to my HBOMax account. I can log into AT&T. Then I click on the link to HBOMax. When I try to signin on the HBO Max site through the AT&T provider link, I get logged out of AT&T, then get the following message when I try to log back in: " Hmm… that isn’t the I

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