
Error messages
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
Whether you need to pay your bill, replace a remote control or use the Account Manager, we can help!
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
Whether you’re streaming from your TV, playing games, or reading a good book, learn how to get connected.
Looks like AT&T still owns majority of HBO Max . Why is is that if AT&T owns a majority of the media are they not bundling it at all anymore?
Questions
•
Watching HBO Max
41
1
0
I have tried Googling and searching this subreddit to no avail— I'm staying with my boyfriend for a few months and I wanted to watch HBO Max through my account on his Fire stick. But the only option the app gives me is "start free trial." Can I sign into an existing account?? He and I have literally
Questions
•
HBO Max Account & Billing
39
0
0
Accepted Solution
Official Solution
you live channels on DirecTV Stream? AT&T Fiber no longer HBO Max. You’re supposed to get the live channels too.
Questions
•
Watching HBO Max
100
1
0
Accepted Solution
Official Solution
Every time I try to log in to my At&t account online or through HBO max, I receive an error that the user ID and password are wrong. I have to change my password every time I want to sign in to HBO max online or app, or log in to pay my bills. I know the user ID and password are correct.
Questions
•
HBO Max Login & Installation
97
3
0
I’m just trying to find out if I have a free HBO Max subscription as a result of having an AT&T Unlimited plan. I’ve tried calling multiple times. First attempt, you could hear the customer service (CS) agent joking and laughing with the others in the background (and they sounded like they were
Questions
•
Watching HBO Max
142
1
0
Under settings on HBO Max it says: Your HBO Max subscription through AT&T has expired. I have logged out of all devices from the HBO setting page, cleared caches and browsers, and I still don't have access to AT&T when I should. The AT&T store said they would fix it after trying in stor
Questions
•
HBO Max Login & Installation
310
3
0
HBO Max was working about a week ago and now it says my plan has expired? Nothing on my wireless plan has changed.
Questions
•
HBO Max Login & Installation
61
1
0
I am trying to use my HBO Max subscription, which is listed as included with my unlimited plus plan, but HBO Max keeps saying it cannot verify my subscription. I have checked my att account details repeatedly and HBO Max is listed as free with my plan. How do I resolve this issue?
Questions
•
HBO Max Login & Installation
55
5
0
Hello, I am getting the message that my "HBO Max subscription through AT&T is expired", despite still seeing that benefit in my AT&T Unlimited Choice II plan I've tried to "log out of all devices" as I've seen in other forums, but still seeing that same message afterwards
Questions
•
HBO Max Login & Installation
34
3
0
I have HBO on my direct tv account but now when i login to the app it says that its not part of my package. I think this has to do with the AT&T merger and decoupling. I have an AT&T account for cell phones then I have a direct tv account (separate account numbers) because I had direct tv be
Questions
•
HBO Max Login & Installation
43
1
0
Looking for the new Samsung Galaxy S23, Samsung Galaxy S23+ and Samsung Galaxy S23 Ultra? We've got what you want!
Whether your gift was bought from us or is a compatible and unlocked device, we can help you set up that new gift and get you connected!
Learn how to troubleshoot CARE CODE error messages, fix login issues and a more secure way to access your AT&T mail service.
We have all you need to ensure your service is not interrupted.
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
We can help you manage your account, transfer billing responsibility, understand your bill, and more.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.