HBO Max

HBO Max

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HBO Max

In my notifications today, February 2, 2023, on AT&T website under My AT&T while paying my internet bill is says "You already have HBO Max" It's part of your current wireless plan, no strings attached! Then has a prompt to Start Streaming but when I follow the link it has an option to log-i

Questions

105

6

0

Same Issue Different Response

I was just told that ATT no longer owns HBO Max so we’re no longer getting it free via our ATT Fiber I-Net. Seems like everyone is getting different responses from ATT. What’s the truth, ATT????

Questions

36

3

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HBO max can’t verify subscription

Have not been able to sign into my HBO max account through AT&T in about a month. Says can’t verify subscription. Spoke to customer service and they said it would take 24 hours and someone would reach out and they never did. Really disappointed in the service I have received.

Questions

1.1K

21

Login with ATT for HBO issue

Hello there, I'm an ATT customer. I've recieved texts and emails informing me my ATT wireless account has HBO max included with it. When I follow the instructions, HBO Max asks me to sign in with Direct TV and not my wireless ATT account login information. My Direct TV account does not have HBO, my

Questions

40

1

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HBO Max comes with my Internet 1000 account, but hbo "Can't verify my subscription.

I've followed the steps listed for Amazon Fire Stick. I've tried logging into HBO Max with both of our AT&T IDs. They both work for logging into AT&T but neither one works with HBO. What else can I try?  It seems like AT&T needs to somehow activate HBO for me.

Questions

132

14

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HBO Max subscription expired and looping to login page.

Hello, I have been trying to access my HBO Max account since upgrading my phone and wireless package. I've already confirmed HBO Max is included, and I've tried logging out of all devices and logging back in using the "provider" option. It keeps looping me back to the page where I have to select "ch

Questions

40

3

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HBO Max sign in issue

We have HBO Max included with our cell phone plan. There are four devices/users on our plan.  I have setup HBO Max on a couple devices in our home with no problem.  My daughter (who is on the plan) tried to log in to HBO Max on her smart TV using our AT&T login info, but was getting a

Questions

31

1

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Unexpectedly-terminated HBO Max subscription (included w/ Fiber 1000)

I signed up for the Fiber Internet 1000 plan in Dec 2021, and had setup, accessed, and been enjoying the (included) HBO Max subscription for nearly a year. Then suddenly in November 2022, HBO no longer had any knowledge of my HBO Max subscription and thinks it's expired. My AT&T Fiber plan docum

Questions

50

2

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Can't sign in on my TV

I'm trying to log into HBO Max on my TV, I go to hbomax.com/tvsignin and it tells me to enter the code from my TV, I enter the code, click sign in with a provider, select AT&T and I get the login screen. I enter my credentials, and I'm prompted to enter the code again. I enter the code and it t

Questions

316

13

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Can't login to HBOMAX on tv via provider

Hello, We have HBO max through our provider, AT&T. At least 1 TV in the house is already logged in as well as my laptop. When I try to use another TV to log in, I run into the following issue: 1. On hbo max on my TV, I click "sign in" 2. It tells me to sign in on my phone or computer using

Questions

90

1

0

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