HBO Max

HBO Max

Share tips and tricks with other HBO Max customers.
Ask a question

Latest conversations

View More

(1033)
HBOMAX Qualified plan

The HBOMAX tile is missing. I am trying to login using my ATT wireless provider, MyATT login with my qualified wireless plan. Tried on: TV iPhone Laptop Please re-link my account to HBOMAX. The ATT Digital Helpdesk may have to apply the token

Questions

40

0

Can't access free HBO under my plan

Same problem as everyone. I can't get to the HBO tile in my AT & T account.  If I attempt to log in using the HBO max it takes me to a Directv log in page.  Had Directv over 3 years ago and stopped it.  I see no linked accounts.  I had HBO max via a paid subscription and can

Questions

25

1

0

Accepted Solution

Official Solution

Why can’t I log into HBO max with my ATT sign in info when it’s included with my wireless plan?

Trying to login to HBO max using my Att login info and I’m getting “can’t verify service”

Questions

3.2K

8

Hbo max signin using att as provider

I refreshed by hbomax app on my tv , when i try to sign on now using the provider icon ATT, it takes me to a directtv signon instead of my att account signon. Please help me. I can still bring up the HBOMax app on my tablet and on my other tv…..

Questions

19

1

0

Issues with HBO Max via grandfathered wireless plan

So I have the AT&T Unlimited Choice Enhanced One plan, which states that it comes with HBO Max. However, HBO only has an option to login with Direct TV now. I’ve spoken to AT&T about the issue and it was failed to be resolved, I’ve spoken with them twice, over an hour each time. I’ve also sp

Questions

59

1

0

HBOMaX subscription

What happened to my Lifetime subscription with HBOMAX . Why does it say cannot verify my subscription

Questions

110

2

0

HBO Max

In my notifications today, February 2, 2023, on AT&T website under My AT&T while paying my internet bill is says "You already have HBO Max" It's part of your current wireless plan, no strings attached! Then has a prompt to Start Streaming but when I follow the link it has an option to log-i

Questions

103

6

0

HBOMax removed from Grandfathered plans

In early January, my HBOMax account stopped working after having it set up for years. I chatted with support multiple times and was transferred to multiple people. At the end of the conversation, I was just told that ATT is removing HBOMax services from all their plans, including older plans. It

Questions

86

4

0

Same Issue Different Response

I was just told that ATT no longer owns HBO Max so we’re no longer getting it free via our ATT Fiber I-Net. Seems like everyone is getting different responses from ATT. What’s the truth, ATT????

Questions

36

3

0

HBO max can’t verify subscription

Have not been able to sign into my HBO max account through AT&T in about a month. Says can’t verify subscription. Spoke to customer service and they said it would take 24 hours and someone would reach out and they never did. Really disappointed in the service I have received.

Questions

1.1K

21

Be the first to reply

(3)

Trending Accepted Solutions

(1)

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.