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HBO max can’t verify subscription

Have not been able to sign into my HBO max account through AT&T in about a month. Says can’t verify subscription. Spoke to customer service and they said it would take 24 hours and someone would reach out and they never did. Really disappointed in the service I have received.

Questions

 • HBO Max Login & Installation

49

9

0

Unable to Log In to HBO Max

I tried to “sign in to HBO Max with provider” using AT&T, and the login is not working (I’m getting Care Code 201 [LU100]), but when I tried the “Don’t have a user ID? Make one now” option and it told me “That account’s already registered” when I input my account info. If it’s already registered

Questions

 • HBO Max Login & Installation

11

1

0

AT&T HBO Max Scam

So after three days of being bounced around all over the place because of the HBO Max subscription expired issue, here's what an AT&T Mobility manager told me today. Apparently, even if you have multiple Elite Unlimited plans on your AT&T wireless account, you now only get one HBO Max accou

Questions

 • HBO Max Account & Billing

648

8

0

Unlimited Elite & HBO Max

Hello everyone. Figured I’d drop this in here for others who might be noticing it. Apparently some point in the last month AT&T changed it so that there is only 1 HBO max account per AT&T account, where before each email login tied to a line that was paying the elite price got an HBO max acc

Questions

 • HBO Max Account & Billing

61

1

0

HBO max not working

It says my subscription has expired, but it wasn’t a subscription, it just is part of my phone plan. Obviously not the first person with this issue. I need your team to restore the HBO max subscription associated with my account.

Questions

 • Watching HBO Max

4.5K

18

0

HBO Max Not Showing on My Account

I got an email saying my internet plan comes with HBO Max, but it doesn't show on my account dashboard like the email says. I tried to log in straight through HBO and it says I need to activate my HBO Max account on AT&T first.  What do I do?

Questions

 • HBO Max Login & Installation

68

5

0

HBOmax with new wireless plan

I recently changed my wireless plan, which I was able to still get HBOmax for free with. However, I was instructed that I would need to sign up again for HBOmax and could use my same email. However, I can't seem to figure out how to do that. I have seen other forum questions in which gives instructi

Questions

 • HBO Max Login & Installation

24

4

0

Accepted Solution

Official Solution

HBO Max Subscription has expired message help

I get the HBO Max Subscription has expired when it should be included in my DirecTV package. How do I fix this?

Questions

 • HBO Max Login & Installation

23

1

0

Official Solution

HBO Max and HBO Live channels on Directv Stream?

Does the HBO Live channels that were included with wireless users that had Directv(satellite) not carry over to those that have the Directv Stream service? I have Unlimited Elite that includes HBO Max, and when I had the Directv Satellite service the HBO live channels were added to Directv automati

Questions

 • HBO Max Account & Billing

320

17

0

HBO MAX

I have an AT&T elite plan and I use to have directv. I use to log into HBO Max with my Directv login and now that I've cancelled Directv I cannot log in with my AT&T wireless account. My username is [email scrubbed]

Questions

 • HBO Max Login & Installation

17

1

0

hbo max

I cannot log into hbo max.  Switched plans to get it, and for 3 weeks now, have been waiting for tech support to resolve the issue.  Anyone else have this problem?

Questions

 • HBO Max Login & Installation

274

5

Accepted Solution

Official Solution

AT&T Unlimited Grandfathered Plans & HBOMAX

AT&T is no longer offering HBO MAX for new plans. If you have a plan that included HBO MAX, As long as you do not move or change your plan, you will not lose HBO MAX. How to stream HBOMAX on an Unlimited Elite Plan (Grandfathered) Sign in using the same ID you use to sign in to your AT&T

Questions

 • HBO Max Login & Installation

2.6K

3

Accepted Solution

Official Solution

Closed

Can't Sign in to HBOMAX - Help & Streaming Solutions

AT&T Subscriptions that include HBOMAX AT&T is no longer offering HBO MAX for new plans. If you have a Grandfathered plan that included HBO MAX, As long as you do not move or change your plan, you will not lose HBO MAX. If you have a legacy plan, learn how to sign in below.    H

Questions

 • HBO Max Login & Installation

49.3K

21

Just switched to plan that includes HBO Max; I’m already a HBO Max subscriber, what do I need to do?

Just switched to plan that includes HBO Max; I’m already a HBO Max subscriber, what do I need to do so that I’m not being charged for something that’s free? What do I need to do to “sign up” on the HBO Max site/app with the AT&T(?) credentials? Thanks.

Questions

 • HBO Max Account & Billing

32

2

0

Accepted Solution

Official Solution

Have AT&T Fiber 1Gig? Nice! You get to enjoy HBOMAX

HBOMAX is no longer included with new AT&T Fiber Orders. If you have HBO MAX with your current 1 Gig service, it will remain as long as you do not move or change plans. How to stream HBOMAX Once the app or browser is open: On the app, select the person icon. Select Sign In Through TV or Mobil

Questions

 • HBO Max Login & Installation

1.1K

10

0

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