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Accepted Solution

Official Solution

Why can’t I log into HBO max with my ATT sign in info when it’s included with my wireless plan?

Trying to login to HBO max using my Att login info and I’m getting “can’t verify service”

Questions

 • HBO Max Login & Installation

253

2

Login to HBO Max

When my wife or I try to log in to HBO max it tells us the password that we just changed is incorrect and we have to reset it every time we try to login? Why is this?

Questions

 • HBO Max Login & Installation

10

1

0

My hbo max stopped working. Why?

Went to watch a show and hbo max login said my subscription has expired. I have at&t wireless unlimited plan.

Questions

 • Watching HBO Max

1.6K

3

0

Can not log into HBO Max with my AT&T log in

I have the internet 1000 which was confirmed multiple times by various AT&T representatives includes HBO Max. However I have tried everything and everytime it states can not verify subscription.  I do not need a screen shot or copy from HBO help as so many times that has been posted before

Questions

 • HBO Max Login & Installation

20

3

0

Closed

Directv login

Cannot log into to our Directv televisions

Questions

 • HBO Max Login & Installation

20

1

0

HBO Max subscription says it is expired

I have HBO Max through my AT&T Unlimited Elite account and my account is paid and up-to-date but all my devices are saying that my HBO Max subscription through AT&T has expired

Questions

 • HBO Max Login & Installation

16

1

0

HBO max

My HBO max subscription Says AT&T expired I have tried to delete the app and reinstall it I have signed out of all my devices. Still does not work

Questions

 • Watching HBO Max

4

0

0

Accepted Solution

Your HBO Max Subscription through AT&T has Expired

The other night I was experiencing issues streaming anything on HBO Max. I have a subscription through AT&T's Elite Unlimited Plan. Under the "Account" section on any HBO Max platform it stated "Your HBO Max subscription through AT&T has expired". I tried all the usual trouble shooting: logg

Questions

 • Watching HBO Max

1.5K

4

0

Can't Login? This is what worked for me.

I was not getting an expired error or any other error, just a white screen when logging into HBOMAX by choosing provider > choosing ATT > then signing in. What worked for me was NOT choosing ATT as provider but just using the login for email / password on first screen on HBOMAX when clicking S

Questions

 • HBO Max Login & Installation

9

0

0

Accepted Solution

Official Solution

Unable to login to HBOMAX using browser or HBO app on MAC but can login to HBO app on Iphone.

As of 8/21, I was logged out of HBOMAX on my Mac's browser and HBO app. I've cleared cookies and cache and tried firefox, safari, chrome and brave. When I go to hbomax and choose provider > ATT > sign in > the browser tab says "signing out" > I'm redirected to ATT login page > I login

Questions

 • HBO Max Login & Installation

47

6

0

HBO Max Subscription Expired (another one)

Hello. Several months ago I cancelled an AT&T wireless service (Unlimited Home Phone and Internet) that I originally used to get HBO Max. I still have the Unlimited Elite Wireless plan for mobile phone service, and should still be eligible for HBO Max. Ever since the original service was cance

Questions

 • HBO Max Login & Installation

35

1

0

HBOMax cannot verify subscription even though it is part of my phone plan

I came back from traveling in June to find that my HBOMax had been signed out and it would not let me sign back in. Since then, I've had 2 chat sessions with AT&T support where they have both put in a case for my situation to be followed up in 48-72 hours and received nothing.   I have

Questions

 • HBO Max Login & Installation

76

10

0

HBO max

Cannot login to HBO max. Found that my plan includes HBO max.  While trying to login I get a unable to validate subscription.  I’ve talked to a dozen agents and no help.  Can anyone help? 

Questions

 • HBO Max Login & Installation

47

1

0

HBO Max

I am not able to log into my HBO Max with AT&T. My plan states I have the Unlimited Elite plan but its telling me i do not have HBO Max. I have an account with them already now its saying I dont.

Questions

 • HBO Max Login & Installation

76

5

0

UNABLE to log in to HBO MAX on computer with AT&T login credentials.

I CONSTANTLY have the same problem over and over, I cannot log in to HBO MAX on a computer using my AT&T credentials.  I have verified that my AT&T account DOES have HBO MAX.  I can log in to HBO MAX with those same credentials on Apple TV. I can log in to HBO MAX with those sa

Questions

 • HBO Max Login & Installation

14

0

0

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