Pre-order the New Samsung Galaxy Z Flip4 & Galaxy Z Fold4 and, for a limited time, get twice the storage and a free case!
Features & Services

Features & Services

Tips for getting the most out of your wireless features.
Ask a question

Latest conversations

View More

(33956)
Educational website being blocked by att-wifi

Hi, our website https://code.cs50.io is a free online IDE offered to students to access the programming environment and is mainly used with the course CS50. We noticed that learners could not access this platform when connected to ATT-WIFI, which negatively affected their learning experience on

Questions

 • Data & Messaging Features, Internet Tethering

17

1

0

Accepted Solution

Official Solution

are the alamo colleges participating in the signature program?

are the alamo colleges participating in the signature program?

Questions

 • Account Features

96

4

0

Accepted Solution

Official Solution

Got a 5G phone but not getting 5G

Hello AT&T,      My folks put me on a family.  I  got a Samsung S22  which is a 5G Phone. I have no access to account. Keeps saying it is 4G LTE.  I can't understand the coverage map to see if it is in my area 5G. But I don't know what plan I have.  I fe

Questions

 • Network Coverage

126

3

0

Closed

i cant get a sim card activated

I decided to add a line on my account for a friend. She has her own phone that has no service on it but it is a prepaid phone but with no number on it anymore. So I put in her IMEI number to make sure that the phone can be added AT&T approved the phone to be added to the account and proceeded t

Questions

 • Account Features

20

4

0

Closed

Landline retention.

Will I be able to use my Verizon landline after 5G or is it useless after 1-1-23?

Questions

 • Data & Messaging Features, Internet Tethering

21

1

0

Closed

Saving landline

Will I be able to still use my Verizonlandline after 5G takeover?

Questions

 • Data & Messaging Features, Internet Tethering

23

2

0

Closed

How to maintain my old landline once 5G takes control?

Will it be possible to retain my landline with its old number after January 1, 2023? Will it connect to 5G?

Questions

 • Data & Messaging Features, Internet Tethering

18

1

0

Not receiving all my texts - some are showing "No subject, Message size 1kb, Expires....". When I click on it, it won't download

Others are having this problem as well. When I have a group text chat (say for example persons A, B, and C), if person A tries to text in the group chat, his message does not come up.  Instead, I get a message in the chat that is directly between me and person A, and it says "No subject, Messa

Questions

 • Data & Messaging Features, Internet Tethering

689

3

0

Call Protect Plus CNAM database

What third party CNAM database is CPP relying on? Data is inconsistent with regular landline/CVOIP CID and at times completely incorrect. This is problematic when an unknown number calls and is represented to be something that it isn't resulting in refusal of inbound call.

Questions

 • Account Features

657

6

0

ActiveArmor

It doesn’t see my Wi-Fi is on and it won’t let me setup a vpn on my new iPhone 12

Questions

 • Network Coverage

15

1

0

Getting duplicate texts at 3AM

Okay so every. Single. Sunday. At 3AM. I get all the weeks texts RESENT to my phone. I have no idea how to stop it. Ideas?

Questions

 • Data & Messaging Features, Internet Tethering

13

1

0

People are not getting my text messages.

So I have a Samsung Galaxy Note 20 Ultra and recently I have been having issues with messages not going through. This is happening in both group and solo texts.  We will be texting and then they stop receiving my messages.  I do not see any indication (no errors) on my end, but they just

Questions

 • Data & Messaging Features, Internet Tethering

19

1

0

No Voice Service When Traveling Internationally

Hello, I have a postpaid business account, with over 40 lines. I've noticed in the past year, some of my users, when they travel internationally, in certain countries/cities, they are unable to use voice to make/receive phone calls, but are able to text and use data.  All my lines have Inte

Questions

 • Network Coverage

17

1

0

Accepted Solution

Official Solution

Call usa from Cancun

Does my UNLIMTED EXTRA (SM) plan include Calling usa from Cancun ? 

Questions

 • Account Features

23

1

0

Closed

Outsourced call centers

I do not like speaking to anyone outside of the United States at an outsourced call center.. There's a communication barrier and they do not speak English very well at all I always have trouble when I'm speaking with someone in one of these outsourced call centers.  I'm beginning to believe th

Questions

 • Account Features

455

11

0

Not finding what you're looking for?
Fix, replace or check device delivery

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.