Features & Services

Features & Services

Tips for getting the most out of your wireless features.
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VPN

I have some apps that will not run if they detect a vpn is in use How do I turn off VPN, momentarily, then turn it back on when I'm done with the app Or, can I have these apps run without going through vpn, and leave vpn on?

Questions

869

5

0

5G, do i need a new sim?

I bought a new dual sim phone. I have an AT&T pay as you go plan and a Telcel Sim Card in there. Under preferences, it shows 5G available on the TelCel Sim which is a bit odd as I don't think they have 5G in mexico yet. On the AT&T sim is shows 4G/3G

Questions

13

1

0

SMS Messages Being Blocked That Contain Certain Text

I am an active ATT Wireless customer and I also operate a telephone based service that sends out on-demand, opt-in only advertisements and CC receipts via SMS directly from the phone number being called by the recipient. My system was operating perfectly until recently, when apparently your company

Questions

1.1K

12

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Accepted Solution

Official Solution

Missing photos ATT Storage

Hi! Need some help if anyone has had the same or similar issue. I have stored my photos and videos in ATT Photo Storage App/cloud but now it only shows photos from Oct 2021 onward. All my previous photos/videos are gone. I have tried multiple times emailing and chatting with ATT with no help

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9

1

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MESSAGES

PHONE WILL NOT TAKE INCOMING MESSAGES

Questions

15

2

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Accepted Solution

Official Solution

Cruise options and Bahamas

What are the best options for Bahamas and cruise with att?

Questions

64

1

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*69 Calls

Hello, I am a 911 emergency dispatcher in a small town in Indiana. We dispatch police, fire, and EMS. We are the 69th district in the state of Indiana. When you call *69 from a wireless phone, it sends you to our dispatch center. Today alone, we have received over 300 calls from cell phones on the A

Questions

27

3

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Accepted Solution

Official Solution

How to fix bad wireless phone signal at home?

For some reason the wireless phone signal is terrible in my house/neighborhood. Even if I show good signal at the top of my phone, I still experience issues. Phone calls constantly drop and or cut out. My signal is worse at home than it is anywhere. The entire neighborhood has the same issue. Is the

Questions

31

3

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IPv6 large packet problem on 5GE

How can I report this potential infrastructure issue? San Francisco Bay Area. I run an IPv6 test suite at test-ipv6.com and it finds the following error. Does anyone else have it? I'm hoping if we can show multiple people having it maybe we can get it addressed. iPhone X, iOS 16.3.1

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10

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0

Active armor giving repetitive alerts every 10 minutes for no good reason

I have unknown call blocking active. this goes through the active armor app. for the last couple of days, it has been giving me repetitive notifications, with an audible sound. these repetitive alerts are for the 'contacts upload is complete' , 'unknown call blocking is active' notification that it

Questions

51

4

0

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