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Features & Services

Features & Services

Tips for getting the most out of your wireless features.
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5Ge Coverage Worse than LTE?

I've had iphones and AT&T for as long as I can remember. It has not been until recently that I've noticed a SIGNIFICANT decrease of network coverage. Most specifically while I'm at work. I work around a lot of computers in an older building that probably doesn't promote the best coverage, howeve

Questions

 • Network Coverage

17

1

0

Accepted Solution

Official Solution

SIM card got damaged, need it replaced with same number. Can I do this from outside of the US?

I’ve been living outside of the US for a few years, and my current situation makes it so that I may not be able to go back for some time. About a year ago, my ATT SIM card got scratched, and my phone recognizes the number, but it’s damaged to the point where I can’t use it to connect to any network.

Questions

 • Account Features

46

1

0

Steam Saver on/off toggle option missing on my prepaid account

I have a ATT prepaid account running on a net gear mobile hotspot. I followed the ATT instructions to turn off stream saver but do not have the toggle on/off option on my screen.  I’ve seen that several others have had the same issue and needed ATT tech support to enable the stream saver toggl

Questions

 • Account Features

22

3

0

Accepted Solution

Official Solution

Receiving a text message notification of payment confirmed.

I used to receive a text message from AT&T every time a made a payment over the phone and they would send me a notification via text message showing the payment was made, for how much it was made and the date it was made. About 3 months ago they stopped sending the payment made confirmation. So

Questions

 • Data & Messaging Features, Internet Tethering

13

1

0

Sudden Change in Cell Service

I have always had great service with AT&T. No qualms.  In the last 2 1/2 months (or so), I have experienced MANY dropped calls (this has never happened to me) and I have 0-2 bars when I have never had issues with bars (I didn’t even have to think about how many bars I had because It was su

Questions

 • Network Coverage

21

1

0

unlock status

i've lost my request number. i can't check the unlock status of my iphone

Questions

 • Account Features

7

1

0

Ukranian phone

Hello, can a Ukranian phone be used in the US with a US carrier and US phone number?

Questions

 • Device Features

25

6

0

terrible service at my house, it use to be just fine for years

In the last 2 weeks the service at my house has gotten so bad that I cant have a conversation with other people. I have had this phone for a year or two with no problems at my house.  Moto G stylus

Questions

 • Network Coverage

26

3

0

Accepted Solution

International Day Pass - Second line

I have added the International Day Plan to one phone on our account, and understand that it will be $10 per day on days the phone is used internationally. It also says that use of a second line will be charged at $5 per day.  Do I need to add the International Day Plan to the second phone also

Questions

 • Account Features

26

2

0

Active Armor false flags

Active armor flags known good phone numbers

Questions

 • Account Features

54

10

0

Closed

to watch and download video

I don't have or use a computer. Nor do I have or watch tv. Would like wi-fi to use the phone to look at things....how do I get wi fi for the phone???

Questions

 • Data & Messaging Features, Internet Tethering

108

2

0

Can't set up voicemail on my iPhone 8+

I have tried everything apple said to do, but I don't have the ability to set up a voicemail at all. All that happens when I click on the voicemail tab is an option to call my non-existent voicemail. I never really needed it before, but I own my own business now so I kinda do.

Questions

 • Device Features

16

1

0

router

trouble with connecting phone to computer... trying to find toggle for ap isolation ... I want to make sure it is off

Questions

 • Device Features

17

1

0

AT&T HAS BLOCKED MY BIZ PHONE LINE FROM SENDING OUR CUSTOMERS TEXT MESSAGES IF THEY ARE AN AT&T CUSTOMER

I am an AT&T customer and have been for years with multiple lines and a heavy monthly bill. I use a different online phone service for our company main phone line. We are a vacation rental company and we use texting quite a bit. Sometimes we send similar texts out when sending guests similar (ye

Questions

 • Network Coverage

10

0

0

Not Receiving SMS from Email

I work at a college and we're not able to receive text messages sent from gmail's smtp servers on AT&T subscriber devices.  This had been working but no longer is.  I can confirm that if we send to a Verizon account it works just fine.  I can also confirm that the email/SMS messages are being sent f

Questions

 • Data & Messaging Features, Internet Tethering

347

10

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