Features & Services

Hello, I called +1.314.925.6925, and the line is not in service. It is also in Spanish which I'm only a beginner with. I'm writing because I purchased a SIM while traveling abroad to Spain from the US in order to avoid International Day Pass Fees. I also have my Cellular Data set to my European SIM

I open the app click on continue, then I receive a “Hmm, we couldn’t authenticate your account.”

I got my daughter a phone on my account now she has taken off with phone and refuses to pay for it . How can I find the location of the phone by using the number, she keeps changing her email address

One of my agents got a call today from a customer telling him that he needed to call FirstNet Loyalty to activate a feature on their account that would let them cancel a line without calling this department? I searched KM for this but couldn't find anything specific to the FirstNet website.

Hi, I am a long time AT&T customer (landline/U-verse).I needed to have an Italian phone number, working also in USA, so when in Italy I did buy a SIM from Iliad (https://www.iliad.it/) because it uses AT&T as carrier for the USA. Of course as soon as I did come back to the USA the phone can

Occasionally it works, sometimes messages get there 2 or 3 days later, but usually it just doesn't work. Worked great for the last 17 years but started failing about 2 months ago. Customer service could not help - any of the 5 hours I spent asking. This is making me consider another wireless carrier

Some one changes my settings everytime I put the phone down

I would prefer not to put the account details in the forum. This stopped working about a week ago.  MMS messages from my alert server are no longer reaching the phone.  - email messages to other e-mails are received.   - email to mms messages from another e-mail address is r

My cell phone was very recently discontinued from service because the account from 2011 only covers calls and text, which is my preference. The account remains active, but call connections do not. May I have calls to the phone number forwarded to a different phone on another provider and stay on the

I maintain 60+ networks where in I use email-to-txt for a wide range of devices to send me notifications.  This has worked  perfectly for 20+ years with AT&T.  Because of the retirement of 3G, in February '22, I had to change from an older Galaxy to a new Motorola moto G.  I have not received a sing

how to sign in to MyWireless account so I can cancel Protect Advantage for 1.

My Sim card was locked by my little sisters and I don’t know how to fix it because it won’t let me call anyone