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Features & Services

Features & Services

Tips for getting the most out of your wireless features.
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Wi-Fi calling

I have an s8+ and I'm not getting the Wi-Fi calling icon when I turn Wi-Fi calling on. Is there a reason?

Questions

 • Device Features

132

3

0

Wireless landline phone won’t work with the new 5 g setup

my present landline ATT phone won’t work with the 5 g set up I got in the mail that will be the only way to go once Feb 2022 comes around. I can’t find one in stores that will work, either.  I don’t know what to do other than cancel the landline altogether. The staff at the local ATT store cou

Questions

 • Data & Messaging Features, Internet Tethering

1.8K

4

0

Accepted Solution

Official Solution

Can't get VVM to work on Unlocked Pixel 6a.

I had a Note 8 for about 5 years and always used VVM. I got a Pixel 6a a week ago and can't get the VVM to work, whether it's the tab in the Google Phone app or the VVM app itself. Old messages are there and transcribed, though.

Questions

 • Device Features

27

2

0

Roaming

Hi, I am resident in America and using AT&T My plan is including unlimited text and call in Canada and Mexico. Plan is AT&T value plus.  now I’m in Canada. Do I need to turn on roaming? I’m afraid to turn on it. I want to make sure that there are no additional fee when using w

Questions

 • Network Coverage

19

1

0

Accepted Solution

Official Solution

Active Armor blocking spam

Is there a way to block repeative spams by a company’s name in addition to their phone number since each call comes from a different number but the same name?

Questions

 • Data & Messaging Features, Internet Tethering

33

1

0

Accepted Solution

Official Solution

Text Message Problem

Hello, I can't receive text messages in China. How can I fix this?

Questions

 • Data & Messaging Features, Internet Tethering

66

1

0

Accepted Solution

Would the 30 day cruise add on pkg be useful on an Alaskan cruise?

I'm not sure that I understand the benefits that the add on cruise pkg from ATT will actually give me. We are traveling to Alaska this fall on a cruise with NCL and have heard that cell service is not great and very limited (even when unlimited somehow). We were not sure if we should just get a bett

Questions

 • Network Coverage

32

3

0

data manager

how can i set up times on and off to use data is there such option like for the wifi

Questions

 • Device Features

20

2

0

Photos and gifs not being sent

I have a Flip 3 that has worked perfectly until about 3 days ago when I realized no one was receiving any photo or gif that I send. I can text without issue and can receive images. I use Textra as my messaging app, thought that was the problem and switched to default Samsung messages, still not work

Questions

 • Data & Messaging Features, Internet Tethering

542

6

0

ActiveArmor won’t allow me to setup

I can click on my identity but it won’t allow me to add any numbers or email addresses or my dl number

Questions

 • Device Features

10

1

0

Accepted Solution

Official Solution

Email to Text

Is SPF or DKIM required when sending email to text?

Questions

 • Data & Messaging Features, Internet Tethering

49

4

0

My phone shows 5G and LTE service but I have no data

I live in zip code 46996 in Indiana. Over the past week or so my phone will continuously show that I have plenty of service bars and 5G or LTE plus data service, yet the vast majority of the time I have extremely slow or no data and my phone will not browse on the Internet or send or receive emails.

Questions

 • Data & Messaging Features, Internet Tethering

19

1

0

Unable to connect Airtel signal

I have recharged with international roaming but after arrival to the USA, fort Wayne, Unable to connect to any network.

Questions

 • Network Coverage

14

1

0

Unable to use Apps with cellular data

Just upgraded to a new Galaxy S20fe and my apps won't work over mobile data, only when I have wifi. I have the mobile data turned on, and the allow 2G also. The phone and text work, but no internet whatsoever. I'm stumped.

Questions

 • Data & Messaging Features, Internet Tethering

217

5

0

Why is my service suddenly terrible?

In the last month, my service, as well as my family and friends has gone down hill. No signal in an area where we used to have great service.  Yes, we have run diagnostics, everything as far as the phone is fine.  What's going on? 

Questions

 • Network Coverage

7.3K

35

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