Features & Services

I'm trying to look up a phone number. The automated system keeps getting the name wrong. I've been unable to reach a live person. I followed the instructions to dial 00 and say operator at the prompt but it doesn't work.

I just received an email stating that AT&T is discontinuing my original grandfathered iPad plan and replacing it with an inferior plan (max 50gb a month) This is a bit of a shock given the promised that the plan was a lifetime plan - is this a mistake or are others getting the same messaging

I recently upgraded my phone with trade in with a new hire at Eastvale retail store. She upgraded my service and then realized she gave a wrong phone. I upgraded to Samsung S23 ultra but she gave a S23+. She then reverted the whole process and did it again. This time the phone I wanted will ship to

I have unknown call blocking active. this goes through the active armor app. for the last couple of days, it has been giving me repetitive notifications, with an audible sound. these repetitive alerts are for the 'contacts upload is complete' , 'unknown call blocking is active' notification that it

how to sign in to MyWireless account so I can cancel Protect Advantage for 1.

​I switched from the S9 to the S20 recently. I quickly noticed Wi-Fi calling was nowhere to be found. I have AT&T, same carrier as S9. ​ ​It's not grayed out or non-functional, and Samsung clearly lists it as an included feature. ​ ​It's not in connections, quick actions, nowhere. 

I don’t see a way to block a number on a phone that isn’t mine and the user not be able to just unblock that number. Is there some type of parental control that I can control with my phone for my sons phone so that he can’t undo it? If I go through the phone he can just turn it off.

I would like to block my called ID permenantly. I have a flip phone and iPhone. I know how to do that on a iPhone. I need to do it on the TCL flip phone. I would like to do this at the account level. PLEASE Help

When I get a phone call and I'm not able to answer it people get a message saying my service is not currently active and they do not get the option to leave a voicemail this has been going on for months now

There has been a mobile service outage that started on the 13th and has affected both my personal and work mobile. I can't make calls because if I do happen to have a signal it either won't go through or it drops after a few minutes.  Pretty hard to join virtual meetings and make business call