Features & Services

Features & Services

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Why are my voicemails delayed?

I am not getting notifications of voicemail or missed calls for hours after the call or voice mail was placed. This has been going on for years an AT&T fails to resolve the issue.

Questions

10.4K

14

ERROR ActiveArmor and Call Protect - We hit a snag. We couldn't complete your request...

I have a Samsung galaxy s22 ultra. ActiveArmor is now installed but cannot remove Call Protect. I am getting errors when attempting to set up calls in ActiveArmor "We've hit a snag...". It was also producing errors when I tried to block a call through "recents" on my phone, so I disabled and force-

Questions

1.2K

8

Active armor says my phone was found on dark web

The other day my armor notified me that my phone was found on dark web...in order to fully protect myself, it is requesting i give my medical id, passport, & drivers license in addition to what is already in my acct info on my active armor.. what does this mean to me?   Customer

Questions

45

7

0

Accepted Solution

Official Solution

Family safety monitoring

Is there an ATT-provided app to monitor our family for safety and ensure that our kids are not on their phones when we are asleep already? Thanks

Questions

35

2

0

Accepted Solution

Discovered That Someone Else Also Appears To Have My Phone Number

After a security alert warning by Identity Works, I looked a bit farther and found a name and address other than mine that came up listed for my phone number on two separate phone number search sites and reference was just 6 months ago. I've had the number much longer than that. AT&T chat was

Questions

45

2

0

AT&T Roadside Assistance program is dangerously fraudulent!

I attempted to use my AT&T Roadside Assistance for the first time since signing up for it when I got a flat tire late Saturday night. I believe I have been paying for this service on my plan for at least the last 10-15 years, since I got my first car. I called for help at 1:20am and waited alone

Questions

20

3

Accepted Solution

Official Solution

How do I keep my old phone number when switching phones

I've been using an old LG Escape2 for years. It's finally time to switch to a newer phone. I want to get a slightly used Google Pixel 6. The one I'm looking at is locked. When I get the Pixel, how do I unlock it? And, secondly, how do I keep the same phone number as before? Thanks

Questions

36

1

0

Automatic software update

Please can you tell me how to stop teh Automatic Updating of my Samsung S22. It shuts off at any time day or when I am on important things.  I have clicked the REMIND ME LATER button....but I cannot eliminate the notice.  There is nothing in the Settings-Software that even allows me to to

Questions

9

1

0

UCC sim issue with iPhone 13

The answer to go learn about e-sims was not helpful. I also had a UCC sim purchase email.  I had purchased my iPhone 13 at Apple  and for whatever reason was sent to my carrier to set it up. Nothing has worked properly since. I explain in detail in the other thread . It seperated

Questions

6

2

0

Talk logs

Why can't I see my talk logs anymore?

Questions

89

5

0

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(22)

Trending Accepted Solutions

(22)

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How do I get out of "Select Boot Mode"?

I accidentally got into "Select Boot Mode" screen setting and can't get out of it. I tried the volume up & volume down technique shown on YouTube, but it doesn't work. This has been on my screen for 8 hours. I can't turn off the phone or change the setting in any way. I can't use the phone and a

Questions

9

1

0

Accepted Solution

Official Solution

how to sign in to my wireless account

how to sign in to MyWireless account so I can cancel Protect Advantage for 1.

Questions

6

1

0

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