
AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Account Features
Data & Messaging Features, Internet Tethering
Device Features
Tones, Games, Videos, More...
Network Coverage
Learn how to setup or fix your device with step-by-step help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Ready to push the smartphone boundaries with the new Samsung Galaxy S23?
I am not getting notifications of voicemail or missed calls for hours after the call or voice mail was placed. This has been going on for years an AT&T fails to resolve the issue.
Questions
•
Data & Messaging Features, Internet Tethering
10.4K
14
I have a Samsung galaxy s22 ultra. ActiveArmor is now installed but cannot remove Call Protect. I am getting errors when attempting to set up calls in ActiveArmor "We've hit a snag...". It was also producing errors when I tried to block a call through "recents" on my phone, so I disabled and force-
Questions
•
Device Features
1.2K
8
The other day my armor notified me that my phone was found on dark web...in order to fully protect myself, it is requesting i give my medical id, passport, & drivers license in addition to what is already in my acct info on my active armor.. what does this mean to me? Customer
Questions
•
Account Features
45
7
0
Accepted Solution
Official Solution
Is there an ATT-provided app to monitor our family for safety and ensure that our kids are not on their phones when we are asleep already? Thanks
Questions
•
Device Features
35
2
0
Accepted Solution
After a security alert warning by Identity Works, I looked a bit farther and found a name and address other than mine that came up listed for my phone number on two separate phone number search sites and reference was just 6 months ago. I've had the number much longer than that. AT&T chat was
Questions
•
Account Features
45
2
0
I attempted to use my AT&T Roadside Assistance for the first time since signing up for it when I got a flat tire late Saturday night. I believe I have been paying for this service on my plan for at least the last 10-15 years, since I got my first car. I called for help at 1:20am and waited alone
Questions
•
Account Features
20
3
Accepted Solution
Official Solution
I've been using an old LG Escape2 for years. It's finally time to switch to a newer phone. I want to get a slightly used Google Pixel 6. The one I'm looking at is locked. When I get the Pixel, how do I unlock it? And, secondly, how do I keep the same phone number as before? Thanks
Questions
•
Device Features
36
1
0
Please can you tell me how to stop teh Automatic Updating of my Samsung S22. It shuts off at any time day or when I am on important things. I have clicked the REMIND ME LATER button....but I cannot eliminate the notice. There is nothing in the Settings-Software that even allows me to to
Questions
•
Device Features
9
1
0
The answer to go learn about e-sims was not helpful. I also had a UCC sim purchase email. I had purchased my iPhone 13 at Apple and for whatever reason was sent to my carrier to set it up. Nothing has worked properly since. I explain in detail in the other thread . It seperated
Questions
•
Data & Messaging Features, Internet Tethering
6
2
0
Accepted Solution
Official Solution
I accidentally got into "Select Boot Mode" screen setting and can't get out of it. I tried the volume up & volume down technique shown on YouTube, but it doesn't work. This has been on my screen for 8 hours. I can't turn off the phone or change the setting in any way. I can't use the phone and a
Questions
•
Device Features
9
1
0
Accepted Solution
Official Solution
how to sign in to MyWireless account so I can cancel Protect Advantage for 1.
Questions
•
Account Features
6
1
0
Looking for the new Samsung Galaxy S23, Samsung Galaxy S23+ and Samsung Galaxy S23 Ultra? We've got what you want!
Whether your gift was bought from us or is a compatible and unlocked device, we can help you set up that new gift and get you connected!
Learn how to troubleshoot CARE CODE error messages, fix login issues and a more secure way to access your AT&T mail service.
We have all you need to ensure your service is not interrupted.
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
We can help you manage your account, transfer billing responsibility, understand your bill, and more.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.