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Features & Services

Features & Services

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Would the 30 day cruise add on pkg be useful on an Alaskan cruise?

I'm not sure that I understand the benefits that the add on cruise pkg from ATT will actually give me. We are traveling to Alaska this fall on a cruise with NCL and have heard that cell service is not great and very limited (even when unlimited somehow). We were not sure if we should just get a bett

Questions

 • Network Coverage

24

2

0

Poor cell phone service in Little Rock Port Authority Industrial Park and southward

We have TERRIBLE cell phone service at the Little Rock Port Authority and surrounding areas--our address is 10600 Industrial Harbor Drive. My boss has to sit in the foyer to use his cell phone.  I can't send text messages with pictures or access Groupme some days; some days my calls don't go o

Questions

 • Network Coverage

22

3

0

Lost cell coverage in neighborhood

Using wi-fi calling - so no problems when I'm home. But once I step outside my house, I can't get reliable connection at all until I leave my neighborhood. According to the ATT coverage map, I'm in the covered area. The problem seemed to have started a few months ago. What can I do? How can I

Questions

 • Network Coverage

144

6

0

How can I TEMPORARILY disable my ActiveArmour?

I am unable to receive a call back from any number that is not in my contacts. It gets blocked every time.

Questions

 • Account Features

12

1

0

Accepted Solution

Official Solution

Why are my emojis sending and showing up as question marks

Im using a samsung note 9 and when i send emojis others receive them as question marks no matter what emoji or what phone i send to i also reset my phone and tried using them but it didnt work at all im using the default keyboard az well

Questions

 • Data & Messaging Features, Internet Tethering

81.8K

12

Accepted Solution

VPN for smart TV

Can I use ActiveArmor while connecting my smart tv to a public Wi-Fi? I find there is Wi-Fi at many campgrounds but I’m hesitant to use it with my tv because there is no security.  I see there are vpn options (expressvpn for example) but I’d like to use what I already have if I can.  Than

Questions

 • Account Features

22

3

0

Coverage in Show Low, AZ area

I wanted to know if the massive coverage issues in the Show Low/Pinetop-Lakeside, AZ area will ever get fixed. If you are outside of those 2 cities, you get EDGE coverage which iis literally unusable. If you’re in the city, you get LTE that is like 1 mbps. Will this issue ever get fixed or should I

Questions

 • Network Coverage

421

7

Accepted Solution

Official Solution

Block the 1-410-100 messages

I am getting text messages from 1-410-100 and I can't block them because the last digit of the number is different. They are from an att phone to an att phone  from att. From you. How can I stop this. I forwarded them to your spam number 7726. If I have to change phone numbers I will but it won't be

Questions

 • Data & Messaging Features, Internet Tethering

250K

129

Accepted Solution

Official Solution

AT&T Free Msg Text Message

I've received the following test message from the following text number 93639452:  "AT&T Free Msg:  We have an important message for the AT&T account holder.  Are you financially responsible for this AT&T account?  If yes, reply 1 and press send to receive message." Anyone know if this is valid?

Questions

 • Data & Messaging Features, Internet Tethering

33.4K

10

0

Some contacts not receiving my sms messages

Since May some of my contacts are no longer receiving my sms messages UNLESS I attach an image, which sends as mms. Not 100% sure, but the affected contacts all appear to be on other networks (Verizon, etc) I receive all sms messages, it's just the ones I am sending that are not received.  If

Questions

 • Data & Messaging Features, Internet Tethering

42

5

0

Accepted Solution

Official Solution

Email to Text

Is SPF or DKIM required when sending email to text?

Questions

 • Data & Messaging Features, Internet Tethering

40

4

0

Sending SMS messages from iPhone to Android users over wifi

My phone works great on wifi for calling and texting fellow iPhone users, but it won't stay connected to Android users and I can't send SMS texts to these Android users via wifi. Is this a setting issue or a feature shortcoming?

Questions

 • Data & Messaging Features, Internet Tethering

13

1

0

How do I connect my device

Need instructions

Questions

 • Device Features

36

7

0

Accepted Solution

Official Solution

How do I screen Unknown callers

Presently the att apps active armor and call protect cannot screen out unknown callers.

Questions

 • Data & Messaging Features, Internet Tethering

25

3

0

How to Report Dead Data Area

How do we report an area where data does not work? Very repeatable on multiple iPhones. We've done the reset carrier settings. Nothing. LTE with 3+ bars. Voice works fine To be honest, making us consider leaving AT&T as it's caused us plenty of issues.

Questions

 • Network Coverage

24

2

0

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