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Features & Services

Features & Services

Tips for getting the most out of your wireless features.
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ActiveArmor won’t allow me to setup

I can click on my identity but it won’t allow me to add any numbers or email addresses or my dl number

Questions

 • Device Features

6

1

0

Samsung Galaxy s20 FE 5G - Signal Strength

I have been experiencing signal strength drop to -125 dBm on my Samsung Galaxy S20 FE 5G. I place in in airplane mode for 10 seconds and when it returns my signal strength goes to -68 dBm but after 30 seconds idle it drops back down to -125 then sometimes goes back to -68 almost like it is cycling u

Questions

 • Network Coverage

6

1

0

Active Armor blocking spam

Is there a way to block repeative spams by a company’s name in addition to their phone number since each call comes from a different number but the same name?

Questions

 • Data & Messaging Features, Internet Tethering

1

0

0

Can't get VVM to work on Unlocked Pixel 6a.

I had a Note 8 for about 5 years and always used VVM. I got a Pixel 6a a week ago and can't get the VVM to work, whether it's the tab in the Google Phone app or the VVM app itself. Old messages are there and transcribed, though.

Questions

 • Device Features

1

0

0

Accepted Solution

Official Solution

Email to Text

Is SPF or DKIM required when sending email to text?

Questions

 • Data & Messaging Features, Internet Tethering

40

4

0

My phone shows 5G and LTE service but I have no data

I live in zip code 46996 in Indiana. Over the past week or so my phone will continuously show that I have plenty of service bars and 5G or LTE plus data service, yet the vast majority of the time I have extremely slow or no data and my phone will not browse on the Internet or send or receive emails.

Questions

 • Data & Messaging Features, Internet Tethering

8

1

0

data manager

how can i set up times on and off to use data is there such option like for the wifi

Questions

 • Device Features

13

1

0

Unable to connect Airtel signal

I have recharged with international roaming but after arrival to the USA, fort Wayne, Unable to connect to any network.

Questions

 • Network Coverage

11

1

0

New SIM card for existing device, plan, and number

I signed up for a data-only tablet plan but very stupidly broke the SIM card I received. A new one was supposed to be sent, but after 2 months of delays AT&T cancelled the order (so I’ve been paying for a service I don’t actually have). I bought a different AT&T SIM card elsewhere but have b

Questions

 • Account Features

16

3

0

Unable to use Apps with cellular data

Just upgraded to a new Galaxy S20fe and my apps won't work over mobile data, only when I have wifi. I have the mobile data turned on, and the allow 2G also. The phone and text work, but no internet whatsoever. I'm stumped.

Questions

 • Data & Messaging Features, Internet Tethering

207

5

0

Service Quality Issues on 5Ge

I have been on AT&T for a little over a year. My device is an LG Velvet (AT&T). I have had consistent issues with the service - but only when I'm connected to 5Ge. I understand it's just AT&T's marketing term for their advanced LTE, but it seems that there is a measurable difference. I'v

Questions

 • Network Coverage

18

2

0

Why is my service suddenly terrible?

In the last month, my service, as well as my family and friends has gone down hill. No signal in an area where we used to have great service.  Yes, we have run diagnostics, everything as far as the phone is fine.  What's going on? 

Questions

 • Network Coverage

7.1K

35

No internet/data even after factory reset and new SIM cards - PLEASE HELP

Unlocked less than year old iPhone 13, went abroad in May and was using foreign SIMs with no issues. August 5th, return to the US and put in my original SIM card, since then my phone has 2 bars and says 5G, but I cannot access any internet/use iMessage unless connected to WiFi. I can receive phone c

Questions

 • Network Coverage

13

1

0

Sending SMS messages from iPhone to Android users over wifi

My phone works great on wifi for calling and texting fellow iPhone users, but it won't stay connected to Android users and I can't send SMS texts to these Android users via wifi. Is this a setting issue or a feature shortcoming?

Questions

 • Data & Messaging Features, Internet Tethering

23

7

0

Phone has bars but no service or Internet

My phone's has bars but no service or Internet, it worked for a small amount of time yesterday now today nothing at all.

Questions

 • Data & Messaging Features, Internet Tethering

9

1

0

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