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How to set up password recovery options without a cell phone

I received the email from ATT, asking me to set up password recovery options for the AT&T email account.  Because the email sounds rather frightening ... "AT&T requires this data to be available and without this information, we will not be able to assist you with a password reset or

Questions

 • AT&T Mail

75

5

0

DSL Email discontinued

I was a SBC customer for a number of years and had a email setup which apparently I can no longer access. I'm told that's because it's a "DSL" email. Is there any way to recover/activate that address again? It was my business name. ANY help will be greatly appreciated

Questions

 • AT&T Mail

20

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Bellsouth.net

I have a bellsouth.net sub account with AT&T but AT&T website will not allow me to change password. Any solutions?

Questions

 • AT&T Mail

4

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0

Not Found on the Accelerator message!

I've tried logging into my @currently.com email that I accidently deleted, and it gives me the message "Not Found on Accelerator Description: Your request on the specified host was not found. Check the location and try again." I've tried deleting cache, using several different browsers and devi

Questions

 • AT&T Mail

12

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0

Circular problem with code sent to inaccessible att.net email account - cannot log in

Every time I try to reset my password, a code is sent to the att.net email account I am trying to access. Code is not sent to my phone # or my backup/linked email account with Yahoo.com

Questions

 • AT&T Mail

10

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0

Can not reset password on sbcglobal.net subaccount

I have been trying to login to my subaccount for months now. I have contacted support twice through phone and once through the chat bubble. My password fails: So I was advised to go to reset password. I input the email and last name to reset my password, and I get this: (and yes,

Questions

 • AT&T Mail

30

3

0

Secure Mail Key Added Without My Permission

For the 2nd time now a secure mail key has been added to my AT&T email account without me initiating or requesting this to happen. I have a screencap of it but I cannot reach anyone at AT&T (I don't pay for any services - this is a free email account). Unfortunately I do still have a couple

Questions

 • AT&T Mail

146

16

Not receiving my OTP sent from Amazon to my email.

My email was hacked about a week ago. I have change my password, but I'm not receiving my OTP sent from Amazon to my email.  I therefore do not have access to my account.  I have tried to get this resolved through Amazon for a week but have been unsuccessful. 

Questions

 • AT&T Mail

3

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test post

Every post I've written so far has been deleted.  Just testing to see if I can post at all

Questions

 • AT&T Mail

80

16

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Locked out of prodigy.net Email

AT&T has been absolutely no help. Spent hours on the phone only to be told nothing could be done on their end even though attempting to login into my prodigy.net account or reset the password DOES NOT WORK. The page it redirects me to appears to be a legacy page and whatever updates have b

Questions

 • AT&T Mail

5

0

0

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(58)
Bellsouth.net

I have a bellsouth.net sub account with AT&T but AT&T website will not allow me to change password. Any solutions?

Questions

 • AT&T Mail

4

0

0

Circular problem with code sent to inaccessible att.net email account - cannot log in

Every time I try to reset my password, a code is sent to the att.net email account I am trying to access. Code is not sent to my phone # or my backup/linked email account with Yahoo.com

Questions

 • AT&T Mail

10

0

0

Not receiving my OTP sent from Amazon to my email.

My email was hacked about a week ago. I have change my password, but I'm not receiving my OTP sent from Amazon to my email.  I therefore do not have access to my account.  I have tried to get this resolved through Amazon for a week but have been unsuccessful. 

Questions

 • AT&T Mail

3

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0

Locked out of prodigy.net Email

AT&T has been absolutely no help. Spent hours on the phone only to be told nothing could be done on their end even though attempting to login into my prodigy.net account or reset the password DOES NOT WORK. The page it redirects me to appears to be a legacy page and whatever updates have b

Questions

 • AT&T Mail

5

0

0

Closed

Login Requirement for SBCglobal EMail every other day

For the last 6 weeks I am being required to reset my password for email every other day. Error says too many attempts to login and I have not attempted any. Called and was told interface problem between systems. Simply ridiculous and maddening . Anyone else experiencing this.

Questions

 • AT&T Mail

7

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Email Loop

Always in a sign in loop! No email for 10 days Help

Questions

 • AT&T Mail

9

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Trending Accepted Solutions

(32)

Accepted Solution

Official Solution

Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

Questions

 • AT&T Mail

2.5K

38

0

Accepted Solution

Official Solution

Having to reset my password every time I try to access my email account

I get a message when I try to log into my email account on my laptop that there have been too many attempts to log into my account and I am locked out until I change my password. This started out happening every once and awhile but now it is happening just about every time I try to log into my email

Questions

 • AT&T Mail

434

18

Accepted Solution

Official Solution

att.net login

I've used @att.net for almost 30 years and Outlook 2003 for 20 years. Now I I can't receive mail on my desktop or phone. When I log into yahoo, currently, It loops back to the login page. there is no "not you" button on the log in page. all remedies found on google (ipconfig/flushdns, clear cookies,

Questions

 • AT&T Mail

361

1

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Accepted Solution

Official Solution

Set Up Password Recovery Options

I get emails and reminders when having to sign in via browser to Set Up Password Recovery Options. I live outside US and recovery via ATT normal means is impossible since they only accept US phone numbers. Any other way?

Questions

 • AT&T Mail

341

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Accepted Solution

We were told by ATT that our email password cannot be reset, and we can never get in again. PLEASE HELP!!

My son was trying to reset his email password. He is now locked out.  He tried resetting online many times to no avail.  He has talked to many people at ATT with no help.  He was told also that I would need to call because I was the account holder.  I did call and got the run ar

Questions

 • AT&T Mail

328

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