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I am locked out of my AT&T account, and customer service is a bad joke.

I have been on U-Verse for about 18 years and on AT&T DSL for about 5 years before that. During most of that time I found that AT&T Customer service was easy to access and always able to promptly fix anything that went wrong. For some time I have found that every two weeks I would be lock

Questions

 • AT&T Mail

21

1

0

Cannot Access my ATT email on my iPhone 13 mini (used to work a few weeks ago)

iPhone mail does not recognize my email password. I reset my ATT web-site password and created a secure key as well. The seure key works on my MacBook Pro (Thunderbird Email Client). Nothing works on my iPhone.

Questions

 • AT&T Mail

26

3

0

Reset prodigy.net password

I support a small business that has used a prodigy.net e-mail address for the last 20 years. We are in the middle of migrating away from that account but can no longer access it.  The password does not work.  The last time they were able to access the account was Tuesday, 9/20/22.  T

Questions

 • AT&T Mail

21

8

0

Need to login to deceased family members email

My father passed away recently and I need to login to his @att.net email account for some financial info. He gave me his login and PW but they dont work. I get an access blocked notice. I tried to resent the PW but I dont think dad setup the security questions. I requested the account ID - and ATT

Questions

 • AT&T Mail

24

1

0

Account Settings

Attempting to go into the account settings, and I can get to the personal info page. However, if I try to go to Account Security, Recent Activity, or AT&T Account Settings I get taken to the sign in page. I can select Preferences, if I try to open the Location History or Privacy Dashboard the same

Questions

 • AT&T Mail

86

5

0

Alias email account

I have had an alias email account for several years under my primary email address. The alias is my business email address.  I can receive emails when someone uses this address, but I cannot send them under the alias address.  I don't know how to fix this.  

Questions

 • AT&T Mail

15

3

0

Not Found on Accelerator

I have been unable to access my email account for over a month, an account that I have used for years. I consistently get the “Not Found on Accelerator” issue. I have tried resetting my password, clearing caches and cookies, multiple search browser types, different computers and phones….. nothing w

Questions

 • AT&T Mail

17

1

0

Accepted Solution

Official Solution

Help with Care Code: 205.2 [LU003]

Hello, I have two laptops, a desktop and a cellphone. The two laptops keep getting the above message while I can access my ATT email account with my cellphone and my desktop. The error message tells me that "Looks like you’ve tried to sign in unsuccessfully too many times. Recover your ID or rese

Questions

 • AT&T Mail

3.5K

40

Accepted Solution

Official Solution

.sbcglobal.net email accounts

Good morning, So, back in the day when we were able to create multiple email accounts under our account I had created about 3. So now what is happening, is when I change a password, the rest of the .sbcglobal.net accounts also get flagged.  This is making me crazy right now.  Is ther

Questions

 • AT&T Mail

25

2

0

cannot login to Yahoo Mail account; get error that "you’ve tried to sign in unsuccessfully too many times"

Today, for the third day in a row, when I try to log in to my Yahoo email account in a web browser, I see the error: "Looks like you’ve tried to sign in unsuccessfully too many times. Recover your ID or reset your password to continue. CARE CODE: 205.2 [LU003]". I definitely have NOT tried to unsucc

Questions

 • AT&T Mail

4.9K

41

Email hacked

I can't access or delete my email account and hackers have access to a lot of personal and business info. Please help!

Questions

 • AT&T Mail

31

4

0

email hacked

our work email got hacked. back up email to reset is to someone who has sense passed away. the zip code ATT has from 1986 they say is wrong.  how else can i authenticate my account and reset my password. ?

Questions

 • AT&T Mail

4

0

0

sbcglobal.net email migration

I have an sbcglobal email and I am closing the internet account that has been associated with that email after many years and moving to a place in the mountains-where I have an att landline only. Can I keep my sbcglobal email? Could I potentially migrate it to the landline account? If so how would I

Questions

 • AT&T Mail

14

1

0

EMAIL ISSUE

I cannot access my email. I know my password and have not changed it for some time. I was never prompted to change it or my security answers. I cannot reset my password because someone or something has listed my non-functioning email as my recovery address. The system does not accept the answers to

Questions

 • AT&T Mail

19

1

0

Accepted Solution

Official Solution

Forgot att.net email password and security questions

My husband is in an endless loop and 2 hrs on the phone with technician got nowhere. We have ATT fiber optic internet, Directv, and att.net email. He is trying to set up his email on a MacBook pro but can't remember his email password or security questions to reset his att.net email password. He doe

Questions

 • AT&T Mail

33

1

0

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