Available Now: Buy the new iPhone 14, iPhone 14 Pro and iPhone 14 Pro Max from AT&T!
Email Forum

Email Forum

Share tips and tricks with other AT&T Email customers.
Ask a question

Categories (1)

Latest conversations

View More

(2897)
Email when cancelling Uverse

Will I still be able to access and use the att.net email if I cancel ATT Uverse internet?

Questions

 • AT&T Mail

14

1

0

Accepted Solution

Official Solution

Cant access legacy att.net email account

I have forgotten my password, when I try and reset it I am prompted to answer security questions which I don't believe I ever set up.  I have had this email for about 15 years and have moved and changed phone numbers several times.  So I do not remember which telephone number or zip code might have

Questions

 • AT&T Mail

5.9K

19

Att.net email

We have had no problems accessing email in the past. But now it does not recognize password, answers to security questions and is locked. How can I access a special code sent to email if I can't get in????? I had to set up a second account just to join the forum to try to get this resolved.  T

Questions

 • AT&T Mail

8

0

0

AT&T EMAIL MAKES ME RESET PASSWORD EVERY TIME I LOGIN

AT&T says “too many attempts to sign in, must reset password” EVERY SINGLE TIME I want to login to my email. This is a glitch on AT&T’s servers or something as I can see several other customers complaining about the same issue. I should not have to reset my password every day. This is ridicu

Questions

 • AT&T Mail

30

6

email

password reset can't be done...get following message Hmm… we can’t reset your password We don’t have the account details needed to complete your request. Done

Questions

 • AT&T Mail

8

0

0

Pls help!!

Can you please tell me how i can access my emails on sbcglobal?

Questions

 • AT&T Mail

15

1

0

Att locked me out of Att.net email

I am locked out of email with customer support stating there is no options to provide me with a passcode to unlock. Stated I must wait 30 days and they will text to me? I did not lock myself out of account. Att did it for no reason. I have had this email for almost 20 years. There is a lot of info

Questions

 • AT&T Mail

38

5

0

Can you can cancel an unlock request

Hi, I'm trying to cancel and resubmit an unlock order I made since I haven't gotten or remember my request number, can it be canceled so I can resubmit??

Questions

 • AT&T Mail

8

0

0

sbcglobal email problem

For months now every time I try to log in to my email from my computer I get a message that I have too many unsuccesful attempts before I even try to log in. This causes me to have to reset my password every single day.  After I reset (and I even keep it the same thing) it will let me in. 

Questions

 • AT&T Mail

16

1

0

Logging on to my @att.net email account

I log onto my account by logging on to yahoo.com. I cannot log in. It will not accept either username. I have tried everything. Is your email @att.net or @currently.com Should I set up on currently using same email??? [EDITED per Community Guidelines]

Questions

 • AT&T Mail

28

1

0

Unlock request taking forever

Hi there, I submitted an unlock request for Samsung s10e, I didn't get a request number almost 2 weeks now, I tried resubmitted but keep telling me it's already processing

Questions

 • AT&T Mail

15

1

0

Not Found on Accelerator Description: Your request on the specified host was not found. Check the location and try again.

Can't login to [email scrubbed]. Get Not Found on Accelerator @escription: Your request on the specified host was not found. Check the location and try again. It doesn't matter what browser, Windows or Linux,  iPhone browser, or the iPhone ATT app.  Been trying off and on for sever

Questions

 • AT&T Mail

36

2

Accepted Solution

Official Solution

att.net keeps making me change my e-mail password. It says I have had too many attempts when I go to access my account

att.net keeps making me change my e-mail password. It says I have had too many attempts when I go to access my account but it always my 1st attempt. I change my password and sign in for 2 weeks and about 6 weeks later if gives me the message above

Questions

 • AT&T Mail

6.8K

202

Locked out of bellsouth.net email

I am locked out of my bellsouth.net email account. The online password reset DOES NOT WORK. I get this message "Hmm… we can’t reset your password We don’t have the account details we need to reset your password right now. To get help, call 800.288.2020." I've called that number and they don't kno

Questions

 • AT&T Mail

58

7

0

Password reset

Email password reset. I need to access my email address but I cannot remember my security question answers nor do I have a back up email. I do not have my phone number attached to the email either. I’ve had this email for 10 years. Is there anyway to get my email back up and working? Please help and

Questions

 • AT&T Mail

37

4

0

Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.