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water sensors

I have been trying for a year and a half to get a replacement for a defective water sensor. I was told 3 times, including yesterday that they were out of inventory.  A year ago I was given a case number.  Yesterday the rep would not own up to knowing about any previous complaint but offer

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95

6

0

Garage door

DigitalLife app reporting a failure with my garage door even though it is closed as commanded.

Questions

 • Learn & Troubleshoot

38

1

0

Closed

Electric Bill Increase?

Hi everyone, just troubleshooting a 3x spike in our electric bill...bit of a shock (pardon the pun).  We just have the standard Dig Life package, no cameras or docklocks....but our electric bill had a huge jump.  Has anyone else had this happen?  Just wondering if it is the security system or someth

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582

4

0

Need a new DLC battery

I am in need of a new DLC battery for our system. Can someone provide assistance with that? @ATTDigitalLifeCS

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89

1

0

Closed

Thermostat Not compatible

I recently replaces my old builders grade heating/cooling system with a new carrier system. The HVAC technician tried to use my digital life thermostat and it did not work. Is there an upgraded or different thermostat I can use with my digital life system?

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101

4

0

Outside cameras

My outside cameras stopped working via my PC, saying video stream not available. But, they work on my smartphone app. Any suggestions? Thanks

Questions

 • Learn & Troubleshoot

66

3

0

ATT email/currently

email messages are showing up in "way too small to read" typeface. Both the list of messages and the messages themselves. My gmail account works normally as do every other app on my internet link... it's ONLY ATT email!  I have a Bellsouth.net internet email address. Any ideas?????? &n

Questions

 • Learn & Troubleshoot

49

1

0

Need to stop the system from beeping while I'm waiting for a battery replacement

Need to stop the system from beeping while I'm waiting for a battery replacement

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74

1

0

Closed

MONITORING

If I choose to delete the monitoring, do I still have access to view my cameras on my phone and pad?

Questions

 • Learn & Troubleshoot

68

4

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Closed

Digital Life Cameras

I've been a Digital Life customer since they offered the service in St. Louis.  I have 2 exterior cameras installed and they've worked perfectly up until this week.  I have my front door camera set to detect motion and notify me via text message.   I noticed that since the temperatures have gotten e

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3.8K

5

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Closed

really - 15 days to get a technician out?

2 outside cameras totally not workinginside camera - records, but no live feed - due to low bandwidth and it takes 15 days to get a technician out?totally disappointed

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292

2

0

Accepted Solution

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Digital Life cameras. Help please.

When the camera detects motion.. Will it start recording? I was under the assumption that thats what the camera was for. I have a camera outside of my home but it does no good when im asleep and someone comes up to try to break in my car or anything else if it wont record due to detecting motion.. I

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3.2K

1

0

Accepted Solution

Official Solution

How can I get a DLC battery ordered?

How can i get a DLC battery ordered? My digital life app isn't working, called the customer service line - disconnected, tried the auto chat "Autumn" - doesn't work.

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122

1

0

Closed

master code change for yale keyless door lock

how do I change the master code on my yale keyless door lock? I don't have the # symbol. i only have the check mark and the *

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7K

5

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Closed

Where can i get a battery for the DLC ?

I need to get a battery for my DCL unit .......... cant seem to find any support chat or tel number on the website ???

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1.9K

1

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