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Networking H24

So I get this email from DirecTV saying my receivers are not connected to the internet. They are connected to my LAN and my LAN connects to the internet just fine. I have documented that each of the 3 H24 receivers I have on my network are constantly making DHCP requests of my gateway as logged on m

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59

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0

DL App No Longer Works on iOS 15.

It’s been over a year and a half for a Digital Life app update on iOS. Now since the new iOS 15 launched today Digital Life crashes and doesn’t open. What is going to be done to fix this?

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166

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Camera not recording

I've had trouble the past couple of days with the system not recording motion.  The app sends me notification that motion was detected but never records.  I can see the live feed fine.  I've deleted the program and reset it to record upon motion.  Any suggestions?

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109

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NFL Sunday Ticket

Why is the screen pixelated? It is unwatchable. Everything else streams great!

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 • Learn & Troubleshoot

41

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How to install new window sencers

Adding more woindow to the account

Questions

 • Learn & Troubleshoot

62

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Camera Not Recording

My camera is not recording motion. I can record using the app, but it does not detect motion and start recording on its own. It’s been over a month since this has been happening. I have reset the connections and powered it off and back on and it still does not work.

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45

2

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Nfl Sunday Ticket Error

Everytime I try to log into NFL Sunday Ticket it auto-logs me out and I am unable to do anything. It gives me the message "It’s not you, it’s us. We are experiencing issues and logging you out. Please try again later. This window will log you out momentarily." This has been happening all day and

Questions

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87

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Closed

Motion sensor

When you arm to STAY, how do you disable the motion sensor?If someone gets up at night, I don't want to set off the alarm.

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337

4

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Will the thermostat still operate after I cancel my Digital Life subscription?

Will the thermostat still operate after I cancel my Digital Life subscription? Hoping that I can use it as it on the wall without the app or security subscription.

Questions

 • Learn & Troubleshoot

120

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Accepted Solution

Official Solution

Will the keyless entry codes still work once I cancel my AT&T Digital Life subscription?

Hi - I am most likely cancelling my subscription to AT&T Digi Life. What happens to the functionality of the keyless door lock (YALE) that I connected to the system? Can we still use the same codes to unlock the door or will it stop working all together? Please advise, thank you.

Questions

 • Learn & Troubleshoot

273

2

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Accepted Solution

Closed

“Unable to log in”

I have been having this error message consistently over the years and the only solution has been a replace the device. It started happening again recently and I just got off a chat and I was told that this is an known ongoing issue and there is no timeline.  That’s 100% unacceptable.  Wha

Questions

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121

11

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Camera not recording

My camera has not recorded since April 18th and I called and was on the phone with the tech for 40 minutes and she still couldn't help me.  I asked her to send someone out and she told me if they did, I would be charged a fee eventhough I have the technical support fee I am paying monthly. I asked t

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580

4

0

Key Pad

replaced DLC battery, The key pad is displaying (DIGITAL LIFE) what is the next step once installed?

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49

1

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Camera video stream

I have 4 outside and 1 indoor camera. I continually get no video stream available. I have 2 small pads and both do the same thing but yet I can get on my phone.

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380

3

0

Editing/Modifying a payment arrangement

I tried to edit/modify a scheduled payment online. I wanted to now split the payment between 2 saved payment methods.  I changed the amount for the one payment method, kept the same date, clicked the box for "split payment", and entered the second payment amount, method, and date.  I keep

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43

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