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Use of equipment after 9/1/2022

Can the key pad, sensors and alarm still perform without Brinks or Digital life monitoring  

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I have purchased a home that has a DLC100 system. Can I transfer previous service?

I inherited a DLC-100 system when I purchased this home in May.  It has cameras on two doors and sensors on doors and windows.  The previous owner said that the system was operational, but she didn't have it monitored.  She apparently stopped the monitoring when her two-year contract ended... but sh

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650

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Remove Digital life from purchased home

I just bought a house that is fully wired for Digital life: cameras, thermostats, DLC 200. I don't know the name or account number of the previous owner and that I can't use the equipment without providing that for the transfer. So how do I remove the equipment? Will I be able to use new thermostats

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76

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CO detector and smoke detector were 3 years old when installed.

Having issues with CO detector and Smoke Alarms not functioning properly.  Installed system on March 20, 2016.   Smoke detector is dated March 7, 2013.  CO detector is dated April 2013.  Half of my devices are going offline.  Tried to troubleshoot devices, the system said they would send a new CO de

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1.2K

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Closed

Camera records video but no image seen

My camera program is set up to capture motion and immediately alert me via e-mail and my iphone. I get the alerts and log on to see the video only to find that the image of what was recorded is not see.  If the image is captured in the front camera a get duplicate alerts for both cameras front

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57

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DLC-100

I cancel my subscription to Digital Life and they delete via internet the software and configuration of my house; now I have no communication from the keypad and controller. How can I access to the controller to configurate again my house sensors? I understand if I cancel the subscription the moni

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34

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Transferring Digital Life Service

I was wondering if anyone could help me understand why it is that when you move and want to transfer your service you basically have to start over with a new contract and equipment? Can I at least utilize the old equipment in addition to the new? Thanks

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1.1K

6

Bought a Home with ATT Digital Life Equipment

Is there a way to activate service to existing digital life equipment? The home I purchased has all of the equipment but I was told via a phone call that I would have to replace perfectly fine equipment just because I am not the previous homeowner? Does not make sense as technically I OWN the equipm

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Accepted Solution

Official Solution

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Remove DLC-100

How can I remove an unused DLC-100 box from the wall? There seems to be a security screw or bolt at the top which I'm unfamiliar with that is keeping the front panel from opening. I've tried unscrewing the security bolt but it seems to be attached to some kind of spring and it won't release the fron

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197

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AT&T Digital Life

Will my Digital Life security system still operate once AT&T stops service in February? I know it won’t be monitored but curious if the app and system will still work.

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Accepted Solution

Official Solution

How do I cancel my contract

Need to cancel my contract, can I do it in the app?

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thank you to the CEO and his office

A couple of days ago, I made a post to this forum. At this time, I want to take the time to the CEO and his office for taking the time to assist. The issues dear to me were resolved in a timely manner.  Kudos.

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43

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Programing Garage Door and Door Sensors

I have been trying to write a custom program to notify me at 10PM that my garage door is still open.  The when conditions for the Garage Door and Sensor are unclear.  I have tried several programing variations and have been unable to get a predictable result. I am trying to write a custom program th

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518

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Replacement for ATT Digital Life

I used the ATT Digital Life system at my old home for 5-6 years. I loved the glass break, window, door, and garage tilt sensor as well as temperature control and door locks all managed with a web browser or mobile app. The only thing I hated were the limits to 30 second mo-caps and the high monthly

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DigitalLife No-Support Mode

AT&T should offer a ‘no-support mode’ after 8/31/2022, at a reduced monthly price.  Not everyone is interested in a years-long commitment to a more expensive replacement system, or the need to completely replace a system that has worked OK, if not very well, for most of a decade. Forci

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