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Digital Life Forum

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How do I get a replacement battery for the DLC 100?

The battery light is red and from what I can tell I need to replace it. I tried pushing the "Fix it" button on the mobile app, but nothing happens. Then I searched and can't find a place to order the free replacement battery. I have had my system for a while and don't have a clue about 80% of it.

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19.4K

7

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Digital Life app required to be on home network?

I have not been able to log into the Digitial Life app when I am not on my home WiFi network. My husband used to be able and now he has the same as myself. Is there some setting we need to set to allow this? Thanks! Michelle

Questions

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92

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Window Sensor is down

I received a new window sensor kit which I installed but nothing is registering.  Everything is brand new! What do I do to get this one sensor up and running?

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136

3

Green Box never fixed (PJ0TP750)

I spending 6 hours on the phone and getting no where and finally after writing a bad review online, we received a chat with someone to fix our issue. They made the ticket (PJ0TP750). We thought that someone would come out to take care of this cover and remove the bees nest that is inside, that has n

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16

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Cloud Camera Storage?

One of our catalytic converter was stolen at approximately 2 AM, in camera frame, but by the time we realized it at 1 PM, the online camera record was overwritten. Is there a longer record of camera video in the cloud to which we could refer? Thanks.

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24

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Removing a contact sensor

How do I remove a contact sensor from my system that I no longer want? Our home has old windows and the seal has never been great. I spoke with a representative on the phone and they said I could remove the unwanted window contact sensor by using test mode, deleting it from the Digital Life app, and

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1.3K

4

0

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Door contact sensors

How do I turn up the volume on the door sensors?

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3.1K

4

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unable to get Yale 220 lock to exit DL network (unpair)

how do i get my Yale 220 deadbolt lock to unpair with the DLC? i want to pair it with my Ring controller, but one first has to unpair with the DLC. i entered Master code # 7 # 3 # but it is not accepted. is the network module ATT 2.0 CP 2-5-3 proprietary?

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321

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Accepted Solution

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How to unscrew my digital life equipment DLC 200C

I am trying to move and need to remove my Digital Life equipment. I cancelled my account after having the alarm system for over 3 yrs for which AT&T said that it was no need to return equipment.  So I didn't give it a second thought until now I am moving out of my apartment and need to rem

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3.2K

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How do I cancel?

I've been all over on the app and website and can't figure out how to cancel my account. Any ideas?

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629

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Inherited System - Changing the evening alarm setting

I inherited the digital life security system in the home that I purchased and I do not have an active account, but have been using it in a localized setting. However, the system keeps adjusting the time at which the evening alarm is set. When I first moved in, it was at about 10pm and the setting ti

Questions

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67

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It was a great product - with great support (@AttDigitalLifeCS)

Finished my transition to Brinks last month. I had to leave ATT DSL to get more bandwidth for the higher res cameras, but it all worked out. I’m happy with the product, but will miss the forum here, and the amazing support we got from @ATTDigitalLifeCS Thank you,DTV_123

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49

1

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Closed

Sensor Falling Off

I have had the ATT Digital Life system for about four months.  Overall, I have been pleased with the system.  However, the sensor on our front door (the main door we use) just fell off.  I called to ask what could be done about this, and the response was that they could send me more double sided tap

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797

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Remove Digital life from purchased home

I just bought a house that is fully wired for Digital life: cameras, thermostats, DLC 200. I don't know the name or account number of the previous owner and that I can't use the equipment without providing that for the transfer. So how do I remove the equipment? Will I be able to use new thermostats

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268

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How do I change the battery in my smoke detector?

How do I change the battery in my smoke detector? The alarm is beeping every 5 minutes or so.

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95

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