Pre-order the New Samsung Galaxy Z Flip4 & Galaxy Z Fold4 and, for a limited time, get twice the storage and a free case!
AT&T PREPAID

AT&T PREPAID

The freedom of prepaid with no annual contract and no credit check.
Ask a question

Latest conversations

View More

(26061)
*#*# USSD activate SIM CARD CODES

I would like to activate SIM CARD by star one two three method

Questions

 • Phones, Tablets & Devices

23

1

0

Accepted Solution

Official Solution

Att refund card doesn’t work.

Unable to activate my refund debit card from North Lane via phone, app, or website. Need help 

Questions

 • More AT&T PREPAID Discussions

1.6K

5

0

Have a prepaid AT&T Annual plan -- do I need to update IMEI code for a new Samsung S22 Ultra ?

Purchased new S22 Ultra (not from AT&T). Do I need to inform/update AT&T about the new IMEI code? Old SIM card works fine and all functions from old phone (ie, call forwarding) appear to function. On the Prepaid logon landing page (paygonline.com) it mentions to "call representative

Questions

 • Phones, Tablets & Devices

26

1

0

16GB $300/year Prepaid plan retail locations

The website claims this online only plan is “Available online and participating retail locations.” What are the participating locations near zip code 22407? Not a single human I have spoken to in person or over the phone has ever heard of this plan. I’d love to speak to someone face to face who can

Questions

 • Plans & Features

155

16

Accepted Solution

Official Solution

Data plan

I just payed yesterday but changed my plan to 40 instead and it charged me twice.

Questions

 • Plans & Features

24

2

0

Paying my bill or changing the autorenewal plans from outside the US

Hello, I have the $25 monthly $300 upfront plan on my AT&T Prepaid account. I have recently left the US and will not be back for a year or so. I don't want my number to expire as I will be back, but I don't wanna pay the $300 with the payment method I provided (which I don't remember). As I a

Questions

 • Account & Usage

23

2

0

Accepted Solution

Canadian Traveller Looking for short-term internet e-sim plan

I'm a Canadian traveller going to visit US next week. Canadian providers offer roam service at $12/day, which is too expensive. Are there any short-term plans I can use while I am in the US? I have an iphone 12 and I am currently using Fido provider in Canada. I don't really need text and call se

Questions

 • Plans & Features

29

2

0

16GB, 12-month plan rollover data?

As was officially confirmed in another thread, the 16GB, 12-month plan shows up as 8GB + 8GB bonus on the account when activated. This is not how the plan is listed, where it just simply states "includes 16GB high speed data" (doesn't say anything about a base and bonus amount). So as long as the mo

Questions

 • Plans & Features

101

4

0

Galaxy 4 watch

Is there a separate plan or does it use Hotspot or share data with phone

Questions

 • Plans & Features

12

1

0

Esim

I have a AT&T postpaid phone that’s on a family plan. A few months ago I added an eSIM with an AT&T prepaid plan. Myprepaid plan lapsed while I was away and I would like to get it back and the same phone number. How would I go about doing that? I have the original card that I used to start t

Questions

 • More AT&T PREPAID Discussions

24

1

0

Prepaid card don't work - refund?

Hello, I have been to At&T store 2201 31st St, Queens, NY 11105, and purchased the one month prepaid unlimited deal. At&T worker charged me on a credit card upfront, but couldn't make the SIM card to work on my phone (no network). Since it was Sunday (August 6th), store manager was no

Questions

 • More AT&T PREPAID Discussions

47

11

0

Sim card not delivered

Ordered sim card online The tracker shows that it has been delivered, but didn’t receive it. any help on it please ?

Questions

 • More AT&T PREPAID Discussions

19

1

0

Accepted Solution

Official Solution

New line or user and an account with a canceled installment

I want to add a new line or authorized user to my account and order a landline or a new prepaid plan and get a Sim card with the my old number that was linked to my suspended line and use in hat phone is this possible or am I wasting my time and money?

Questions

 • More AT&T PREPAID Discussions

64

5

Accepted Solution

Official Solution

visual voicemail

I have had my phone account for a couple of years. How do i set up visual voicemail? the setup asks me to change my password and when I try it says account does not exist. I think I set up voicemail correctly.

Questions

 • More AT&T PREPAID Discussions

67

7

0

Accepted Solution

Official Solution

We are currently experiencing an issue processing payments

My prepaid account normally has autopay. But I noticed today it did not renew. So I log in and try to pay it. I get an error that there technical problems. So I try once more. Then it says there's an issue with the bank declining the card. So I check the card on other websites and it works fine. So

Questions

 • More AT&T PREPAID Discussions

687

1

Not finding what you're looking for?
Fix, replace or check device delivery

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.