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AT&T PREPAID

AT&T PREPAID

The freedom of prepaid with no annual contract and no credit check.
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Accepted Solution

3G TO 4G ACCOUNT CLOSED WITH MONEY BALANCE TAKEN

3G to 4G switch over closed my account and kept my $518. Was told there is no solution to this issue. Hundreds of people have been affected as il have read on this forum. What do you sat At&T??? 

Questions

 • Account & Usage

51

4

0

Why is my order on hold

Why is my order on hold I need you to send me my link to my email address so I can upload my ID verification

Questions

 • More AT&T PREPAID Discussions

19

1

0

Accepted Solution

Official Solution

buying phone online

I am looking to purchase a new prepaid phone. When I went to an ATand T store I was told they didn't have anything under $200.  I am happy to buy something online, but can I bring it to that store and they can set it up for me?

Questions

 • More AT&T PREPAID Discussions

127

2

0

Wrong plan in account: 8GB instead of 16GB $300/year prepaid plan -- Now I can't get status on my case number!

For the time being we will ignore the HOURS over DAYS of calls, chats, and visits to the local AT&T store to get my service ported... I signed up, on line, to have my phone number ported from Red Pocket to AT&T (in part due to the service benefits I had heard about...hah!) After many hou

Questions

 • Plans & Features

169

15

Prepaid Hotspot

I think that is pretty crappy that your company is still advertising the$55.00/100gb prepaid option as your on hold waiting for a rep and also at walmart when you buy a refill card that specifically says$55.00/100gb of prepaid Hotspot data, but yet they won't honor it! Nor will they try to make it r

Questions

 • Plans & Features

12

0

0

Blocking spam calls when real source number isn't displayed on caller ID

I'm getting numerous spam calls from the same number every day on my AT&T Prepaid flip-phone. At least, it appears as the same number when I check my usage online. When I view the number with caller ID on my phone, it displays with my own area code and prefix, but the last four digits vary every

Questions

 • Account & Usage

32

6

0

I HAVE A NEW PREPAID ACCOUNT. I APPLIED FOR THE ACP AND I AM APPROVED. WHAT DO I DO NOW?

I have a new prepaid account and have been approved for the ACP. I advised my local AT&T store of my recent approval. The store advised me to reach out to ACP, so I did. NOW.. the ACP says that AT&T has to be the one to do this transaction. I'm getting the run around here and it is very frus

Questions

 • More AT&T PREPAID Discussions

31

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0

Accepted Solution

Official Solution

Call and text history.

Does at&t prepaid delete phone records such as phone calls and text messages on the data usage history from your account? I am trying to figure out if an call or text message was done on a certain date does that show the correct calls and text messages from that day? If so if I had no more calls

Questions

 • Account & Usage

159

33

0

I'm in London with international roaming addon; can't text

I paid $35 for the international roaming addon on my plan. I can use data, but can't send texts - I've tried sending texts to US, Canadian, UK and German numbers, none of them work. I thought this was included in the international roaming addon? I've already tried restarting my phone, that did no

Questions

 • Account & Usage

22

3

0

Trying to charge more whenever you pay amount due

Does anyone else have issues with they’re account payment due? Every time I pay what it says “balance due” on the page when you log into your account, it tells me I owe more money then that to keep my service going. It charges my card and then they cut the service off to my phone saying I didn’t put

Questions

 • Account & Usage

31

4

0

Unable to make an international call with PREPAID phone

Hi, My wife has a Samsung Galaxy S9 on a grandfathered PREPAID 10c/minute plan. She's always been able to make international calls before. But today she tried calling a number in Ukraine and keeps getting "unable to complete the call" no matter how she tries to dial it. We put more money on her a

Questions

 • More AT&T PREPAID Discussions

23

1

0

Accepted Solution

Official Solution

prepaid payment account

I loaded money onto my prepaid account but when i try to pay it says payment issues and when i call the number provided it says it can’t find the number now i’m stuck with my 60 on the account not being able to access it either way

Questions

 • Phones, Tablets & Devices

62

1

0

Outgoing Text/Messages

I have an iPhone SE with the prepaid plan. My AT&T prepaid account history shows outgoing text/messages to 1C0DE94183566 which I did not initiate. I was charged $2 each day it occurred. What is this code and how do I stop it.

Questions

 • Phones, Tablets & Devices

167

5

Accepted Solution

Official Solution

"The account has been disconnected. Please contact Customer Service."

I'm not able to login to my prepaid account, receiving message as above when trying. Balance expiration date May 26th. I'm currently out of the US and can't use my AT&T # from where I'm at. Is there any chance to get some assistance to reach my account?

Questions

 • Account & Usage

1K

3

Accepted Solution

Official Solution

When does service begin?

New to AT&T and AT&T Pre-paid. Using/intending to use Samsung A13 5G unlocked device purchased from Samsung. Paid for Pre-paid via credit card on-line and received SIM card today. Don't have a MyAT&T username and password. When entering the ten digit phone number ported from another carr

Questions

 • Account & Usage

34

2

0

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