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AT&T Phone

AT&T Phone

Learn to set up, manage & use your AT&T Digital Phone service.
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Caller Id

When I'm on my landline phone and another call comes in, it doesn't show on the caller id. I have a at&t cordless phone. I have the complete choice plan so I'm trying figure out why.

Questions

 • AT&T Phone Account

17

1

0

Closed

How to port AT&T Landline to another carrier

How do I get the pin number to my AT&T landline to port it to a different carrier?  The pin number is not anywhere in my online account, nor is an option to change it.  Is this pin on my bill?

Questions

 • AT&T Phone Account

8.3K

4

0

Trying to have the phone lines removed from poles that are located on my property

I am about to start construction on my property to build a house. The lot is vacant now. On my property are 9 telephone poles that use to carry phone, electric and cable. Electric and cable have been removed from the poles and AT&T is the only line left. The poles are about to be removed, wire o

Questions

 • AT&T Phone Equipment

39

7

0

Who should I contact to report an open Fiber Access Panel in the ground

Not sure if someone was working on the Fiber Lines in our neighborhood or not yesterday, but noticed the Fiber panel in the grass has the cover removed an a fiber cable is hanging out.

Questions

 • AT&T Phone Equipment

32

3

0

Closed

Copper wire replacement

I have been getting numerous calls on my business line stating that I need to make an appointment so a technician can come out and change my copper wiring. Does anyone know if these calls are legitimate or scams? They call every few days and leave the same number 866-709-0010. Thanks!

Questions

 • AT&T Phone Account

821

4

0

How to re-activate an old Ameritech landline which is currently disconnected?

Hello...I would like to find a way to re-activate my family's old Ameritech landline from central Illinois. It is currently considered "disconnected" when you try and call it. Can anyone assist?

Questions

 • AT&T Phone Account

52

4

0

Closed

landline departments number

how can I the correct landline department phone number   

Questions

 • AT&T Phone Account

51

3

Why isn't my combined bill available on the webportal anymore?

My combined bill (wireline + wireless) is no longer visible on att.com and has not been since May. I have spent hours on the phone trying to get a copy but no one knows why its not there nor how to get the bill. I have talked to customer care, IMS, digital support, tech support and others but have n

Questions

 • AT&T Phone Account

30

2

0

Accepted Solution

Official Solution

Closed

Question re disconnecting landline business service

We made the decision to go to another provider for 6 lines phone service for our business. I assume as soon as the numbers were ported to the new provider (02/18/21), that AT&T knew immediately?  Reason I'm asking is, I tried to log-on to our account through Small Business Account Manager

Questions

 • AT&T Phone Account

335

5

0

Closed

Why my refund debit card doesnt work at all.

Just got the ATT refund debit card after cancelling service. I cant get the card activated by phone or by web . Using the number or URL provided. Now what do i do?

Questions

 • AT&T Phone Account

116

3

0

Accepted Solution

Official Solution

Where do I replace the ATT ML17929 Directory Card?

I received 2 directory replacement cards for my ML17929 2 Line Speaker phone, and was wondering where I can order the replacement cards in case I ran out of them, since I usually replace them daily.

Questions

 • AT&T Phone Equipment

172

13

To get clear voice from caller

How do you channel to get clear voice from caller?

Questions

 • AT&T Phone Features

89

5

0

Accepted Solution

Official Solution

Closed

AT&T landline phone refuses calls from my T-Mobile cellular phone

Recently got our AT&T home landline phone service connected; however, my husband and I can not call our home phone with our T-Mobile cell phone.  It's almost like both cell phone numbers are blocked but do not show up as being blocked.  Neither AT&T nor T-Mobile has been able to fix this problem so

Questions

 • AT&T Phone Equipment

1.4K

9

0

Answering machine recorded messages all garbled and hard to understand

Hey..... looking for assistance with my AT&T base with answering machine. When someone leaves a message, it's very difficult to understand.  I don't want to replace the unit because I also have 3 matching phones in various parts of the house and garage.  If I have to replace the base

Questions

 • AT&T Phone Equipment

27

2

0

Closed

No line

No dial tone

Questions

 • AT&T Phone Equipment

20

1

0

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