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Learn to set up, manage & use your AT&T Digital Phone service.
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busy signal

Getting a continuous busy signal on my mother's phone (at&t landline). How can I get the line checked so I will know if I need to replace the telephone or the problem is with the line?

Questions

 • AT&T Phone Account

625

3

0

Landline Access Code

I don't have one and my phone is asking for it when I try to call some numbers.

Questions

 • AT&T Phone Features

59

2

0

Every time I go to login, I have to use "forgot password."

Every time I go to log in to AT&T,  I am told on my first login that my id and password are incorrect and that I have reached the limits on my attempts to login.  I have to use "forgot password' process to continue to log in with a new password.   The next time I attempt a lo

Questions

 • AT&T Phone Account

44

1

0

Alarm monitoring

I have an Alarm monitored by a central hoa location thru my landline. Suddenly it's not communicating anymore. We get a yellow triangle trouble code 4 on the dsc alarm panel. Our landline phones are working fine. I've checked the wiring in the attic. All appears intact. I've powered down the system

Questions

 • AT&T Phone Equipment

45

1

0

Managing features on Call Protect gives "500 Internal Server Error"

I am newly signed up for U-Verse phone service. Previously I had the old-style POTS land line service, but I switched it over to U-Verse service so that I could take advantage of Call Protect and NoMoRobo.  It took three days before the web site was updated to show the service, but now finally

Questions

 • AT&T Phone Features

126

15

0

Telephone Riser

I need a telephone riser moved so I can construct an entrance gate to my property. How do I get information about the process and cost?

Questions

 • AT&T Phone Equipment

26

1

0

Closed

Telephone Riser

I need a telephone riser moved so I can construct an entrance gate to my property. How do I get information about the process and cost?

Questions

 • AT&T Phone Equipment

32

1

0

AT&T hasn't posted my payment in time and now it's Late!

Payment was made 4 days ago & it was accepted by AT&T 3 days ago per bank. They have not yet posted it to my account and now there will be a late fee. It's a nightmare trying to get anyone to answer the phones there with Extremely Long wait times and the website is no help. I do NOT want to

Questions

 • AT&T Phone Account

56

2

0

Home Phone Problems Saga

My parents have been with ATT and DirecTV for many years. Mom was unhappy with the internet speeds and Dad was unhappy with the bills. So they decided to switch to Xfinity - which I had advised against - and it was a HUGE DEBACLE. So they come back to tried and true. Internet is still slow, but t

Questions

 • AT&T Phone Account

53

4

0

Accepted Solution

Official Solution

New phone not picking up incoming calls

I purchased a new cordless AT&T phone through Amazon for my land line. I can make calls fine and can see caller ID for incoming calls, but when my phone rings and I press the talk button nothing happens and the call ends up going to voice mail after a few rings. Anyone else have this issue?

Questions

 • AT&T Phone Equipment

178

6

0

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