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Learn to set up, manage & use your AT&T Digital Phone service.
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Porting a landline number to a cell service

We are going to discontinue our ATT landline service and would like to port the number to a cellular phone (not ATT).  I have had conversations with three ATT representatives on two different days and no one knows how to get me the transfer PIN.  Any suggestions? Thanks!

Questions

 • AT&T Phone Account

128

8

0

Closed

att digital phone

with att digital phone can i keep the old analog phone number

Questions

 • AT&T Phone Features

188

3

0

Closed

AT&T Easement Release

I am a Real Estate Broker and my client just closed on a property that has an AT&T easement (originally a 1946 easement of American Telephone and Telegraph, later I believe it was a Bellsouth easement) and now it AT&T. Client is interested in getting an easement release.  Thank You.

Questions

 • AT&T Phone Equipment

341

3

0

Caller Id

When I'm on my landline phone and another call comes in, it doesn't show on the caller id. I have a at&t cordless phone. I have the complete choice plan so I'm trying figure out why.

Questions

 • AT&T Phone Account

31

1

0

Closed

How to port AT&T Landline to another carrier

How do I get the pin number to my AT&T landline to port it to a different carrier?  The pin number is not anywhere in my online account, nor is an option to change it.  Is this pin on my bill?

Questions

 • AT&T Phone Account

8.9K

4

0

Trying to have the phone lines removed from poles that are located on my property

I am about to start construction on my property to build a house. The lot is vacant now. On my property are 9 telephone poles that use to carry phone, electric and cable. Electric and cable have been removed from the poles and AT&T is the only line left. The poles are about to be removed, wire o

Questions

 • AT&T Phone Equipment

50

7

0

Who should I contact to report an open Fiber Access Panel in the ground

Not sure if someone was working on the Fiber Lines in our neighborhood or not yesterday, but noticed the Fiber panel in the grass has the cover removed an a fiber cable is hanging out.

Questions

 • AT&T Phone Equipment

44

3

0

Closed

Copper wire replacement

I have been getting numerous calls on my business line stating that I need to make an appointment so a technician can come out and change my copper wiring. Does anyone know if these calls are legitimate or scams? They call every few days and leave the same number 866-709-0010. Thanks!

Questions

 • AT&T Phone Account

954

4

0

How to re-activate an old Ameritech landline which is currently disconnected?

Hello...I would like to find a way to re-activate my family's old Ameritech landline from central Illinois. It is currently considered "disconnected" when you try and call it. Can anyone assist?

Questions

 • AT&T Phone Account

79

4

0

Closed

landline departments number

how can I the correct landline department phone number   

Questions

 • AT&T Phone Account

83

3

Accepted Solution

Official Solution

Closed

Question re disconnecting landline business service

We made the decision to go to another provider for 6 lines phone service for our business. I assume as soon as the numbers were ported to the new provider (02/18/21), that AT&T knew immediately?  Reason I'm asking is, I tried to log-on to our account through Small Business Account Manager

Questions

 • AT&T Phone Account

347

5

0

Closed

Why my refund debit card doesnt work at all.

Just got the ATT refund debit card after cancelling service. I cant get the card activated by phone or by web . Using the number or URL provided. Now what do i do?

Questions

 • AT&T Phone Account

169

3

0

Accepted Solution

Official Solution

Where do I replace the ATT ML17929 Directory Card?

I received 2 directory replacement cards for my ML17929 2 Line Speaker phone, and was wondering where I can order the replacement cards in case I ran out of them, since I usually replace them daily.

Questions

 • AT&T Phone Equipment

198

13

To get clear voice from caller

How do you channel to get clear voice from caller?

Questions

 • AT&T Phone Features

97

5

0

Accepted Solution

Official Solution

Closed

AT&T landline phone refuses calls from my T-Mobile cellular phone

Recently got our AT&T home landline phone service connected; however, my husband and I can not call our home phone with our T-Mobile cell phone.  It's almost like both cell phone numbers are blocked but do not show up as being blocked.  Neither AT&T nor T-Mobile has been able to fix this problem so

Questions

 • AT&T Phone Equipment

1.5K

9

0

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