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AT&T Internet

AT&T Internet

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ATT aspires to provide the worst Customer Service

ATT serviced went down -7/30 ATT rep troubleshooted; area outage - 7/30 ATT rep confirm modem issue - 7/30 ATT rep orders modem - 7/30 ATT send text on successful order - 7/31 Customer(me)calls re order order  - 8/2 ATT new states no order placed - 8/2 ATT rep state will

Questions

 • AT&T Internet Account

20

1

what is this "consent" bull?

I have business internet with att. I had a problem (which is extensive and bull but I won't get to that here... For now) and at the beginning of the call the rep said "according to federal law I have to get your consent, so do you give your consent to allow me to make changes to your account regardi

Questions

 • AT&T Internet Plans

78

4

0

Anyone know how to view event logs on the att gateway.

I have the bgw320 and am having an issue with my internet dropping and at the moment couldn’t find anything on a quick google search. The att reps can’t find an issue and just want me to swap the Ont for a 3rd time and I’d rather not go through the hassle. When I ask if anything shows in the event

Questions

 • AT&T Internet Features

50

2

0

ACP and Fixed Wireless Internet

I am approved for ACP, but when I use the current customer link to apply my benefit, it says it cannot find any eligible plans. Can I use ACP with fixed wireless internet or not?

Questions

 • AT&T Internet Account

76

6

0

Closed

Wi Fi knocked out by HDMI cable

Any time I connect a laptop via HDMI cable to my TV LG monitor it works fine, except it kills the wi fi on the AT&T box if you try to go online using your laptop.So if I want Netflicks on the big screen I can't get it to workThe AT&T box is NOT connected directly to anything, just the power cord and

Questions

 • AT&T Internet Features

46

3

0

I have AT&T Uverse and my bill just went up $40. Email says my internet changed on 8/1/2022.

I have AT&T U-verse and my bill just went up $40. Email says my internet changed on 8/1/2022. I made no changes. AT&T also took away a discount that was not due to expire until 5/30/2023. Did AT&T increase everyone's internet charge on 8/1/2022?

Questions

 • AT&T Internet Account

81

12

0

Sub accounts

Anyone else having issues creating sub accounts?

Questions

 • AT&T Internet Security

48

3

0

setup for att.net email relay using postfix on linux

I had a setup for email relay using postfix for my system logs.  It was working.  A couple weeks ago it just stopped working for no apparent reason.  I assume that either fedora 35 linux changed their software or att.net changed the security policy regarding email relay.  I am just trying to relay m

Questions

 • AT&T Internet Security

237

14

0

different downtime on different days

Question 1: Is there a way to set up different downtime for different days. For example, on school days downtime is 9pm till 10am and on weekends downtime is 11pm till 10am. How do I do this for specific device/profiles? Question 2: is there a way to whitelist websites and blacklist websites on s

Questions

 • AT&T Internet Features

139

2

0

ACP website to validate application Id fraud

I applied for ACP called customer service they directed me to a website to enter my application Id. When I entered my application Id it was not found a number was given to me 1-877-470-0326 called and it was a promotion department thru AT&T asked selling a subscription for $4.95 and would recei

Questions

 • AT&T Internet Account

17

1

0

Internet Connection Stops Working Multiples Times a Day For Hours

My internet stops working multiple times a day(at least 5-10 times per day) and stays down for hours sometimes. I don't know what to do. I've contacted AT&T and they told me there was a problem with my router. I got the router replaced and the same problem is still occurring and AT&T will no

Questions

 • AT&T Internet Equipment

21

1

0

Closed

High ping, 33% Download speed & 0.10 upload

Ok so My internet goes from 13Mbps to 4.4 and upload from 1 to 0.10... Ping is 400-670 whats going on? I really need a steady connection and I dont want to reboot my Router every day or so when it gets like this. Anyone have a solution?

Questions

 • AT&T Internet Equipment

273

5

0

How to connect a Windows XP computer to the Internet via an AT&T U-Verse modem using WEP

I have a Compaq Windows XP laptop computer . I want to connect it to the Internet as I used to do. But now, I use an AT&T U-Verse modem with Wi-Fi for my other computers. The XP Internet settings list only WEP as an option. The XP processor does not support SSE2. Is there ANY way to connec

Questions

 • AT&T Internet Installation

194

2

0

Accepted Solution

Official Solution

how do I ADD a website to my EXCEPTIONS list?

ATT internet security is blocking my access to a few websites, the web page error says using the ATT Home Manager says I can add them to my exceptions list - but when I login there is no mention of any exceptions tool anywhere.

Questions

 • AT&T Internet Security

1.8K

11

0

Wireless access point

We recently cancelled our U-verse subscription. The instructions to mail back boxes and cables included instructions to also return the WAP. Don’t we need it for internet communication?

Questions

 • AT&T Internet Equipment

43

4

0

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