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AT&T Internet

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Adding Bank to the list for payments

I work for a small community bank and we need our Banking routing number to be added to the list. FNBCC can someone please reach out to us?

Questions

 • AT&T Internet Account

8

1

0

Accepted Solution

Official Solution

Adding bank account

Not sure this is the right forum. I cannot get att bill payment system to accept my bank account. I have tried all the options sign into bank, scan check, enter bank info for both checking and savings. I have called and about 6 departments tried to help but failed. They refuse to submit this problem

Questions

 • AT&T Internet Account

109

2

0

Not received promised reward card!

I purchased att internet at the begining of december 2021 because i had to promo codes at checkout. One for a 250$ reward card and another one for a 150$ card. After 2 months of acrive service i did not receive any of them so i called att support. They said i should get them soon and i did eventual

Questions

 • AT&T Internet Account

1.2K

5

0

Data Usage Alert

I get alerts that I am at 65% of my data plan with half a month to go on my billing cycle. Looking at usage it tells me there are days when we are at 60-80G when our average days are under 20G. There are no strange connections and no reason anyone or device in the house would use that much data. Thi

Questions

 • AT&T Internet Account

35

4

0

My service has been horrible these past 2 weeks

Randomly 2 weeks ago my service has started being completely crappy and barely working. It won’t load most things. What is happening?

Questions

 • AT&T Internet Account

27

1

0

Can't Cancel service

What other options do I have to cancel service. I have called multiple times a day and calls are getting disconnected. Even was disconnected mid sentence.

Questions

 • AT&T Internet Account

337

8

0

Accepted Solution

Modem flashing all red lights after power outage

Power went out for a second, and after it was restored my modem was all blinking red lights. Tried resetting, unplugging everything and waiting a few minutes and every time power and battery lights are green, and then after about 5 seconds every lights turns red and begins flashing.

Questions

 • AT&T Internet Equipment

48

4

0

I have been without dsl for 18 days

I have been without dsl since 7.13.2022 so for 18 days and I have spoken to 5 dsl support techs in that time to no avail. On the phone the 1st tech walked me through all the troubleshooting steps of unpluging restarting resetting ect and determined it was not an inside issue so scheduled another

Questions

 • AT&T Internet Equipment

122

20

0

Internet Connection

I am suddenly getting a message that internet bandwidth is low and connection is slow. Number of devices hasn’t changed but can only watch apps on 1 tv.  I reset the router but that didn’t help.  I watched tv Friday night and now all of a sudden…I can only watch it one tv.  Any sugge

Questions

 • AT&T Internet Equipment

26

1

0

Accepted Solution

Why internet is out?

Internet outage at my home for 48 hours. What is happening and when will it be fixed?

Questions

 • AT&T Internet Plans

34

3

0

Can’t connect my SimpliSafe indoor camera

I tried to connect my SimpliSafe indoor camera to my new AT&T fiber wifi service but it won’t connect. SimpliSafe says it can’t connect to a meshed wifi signal it can only connect to 2.4ghz. Is there anything I can do?

Questions

 • AT&T Internet Equipment

2.4K

3

0

Internet is slow when it actually works

We have been without our “slow” almost impossible internet for 10 days now the soonest as of Last Friday that any technician can come out is Aug 8th. can anyone tell me why it would be such a long wait when there are 122 people without in our tiny little township? This is 2022 and the majority of

Questions

 • AT&T Internet Equipment

23

3

0

Accepted Solution

Official Solution

Segregating Between 2.4 and 5.0 for Home Network Items Alexa / Lights

Please help me with segregating Home Network items between 2.4 Ghz and 5 Ghz. I have been through all of the pages on the router page and don't have a clear idea of how to do it.   I have about 20 lights, security system, phone, printer, TVs, and 6 Alexa devices.   I am starting

Questions

 • AT&T Internet Equipment

194

4

0

Smart Home Manager ---- Unable to Block Device Connected to WiFi

In my ATT Smart Home Manager----Connected Devices----I keep finding these weird connections---Hangzhou or Tuya Smart Device----probably things in my house. In order to identify them, I am in the process of blocking all of the ones I can't identify----so that when something like a smart light swit

Questions

 • AT&T Internet Features

15

3

0

What does this marker mean

This marker was placed near my home. "ATT/ChTR-CLR"

Questions

 • AT&T Internet Installation

23

2

0

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