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Contact for engineering department / mailing address

I need a mailing address to notify of construction on an upcoming project located in San Diego County. Where can I find this information?

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AT&T ActiveArmor is blocking a work website I need

I have a work website that I can no longer access over AT&T WiFi due to AT&T ActiveArmor Internet Security blocking it as "Phishing" once I have just entered my login information. There is no message coming through my SmartHomeManager for this particular blocked website. I am only seeing thi

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Why won't phone connect to Wi-Fi?

Pressing and holding the power button, as well as holding down the "Power off" option, didn't yield any results. For troubleshooting, I forgot and reconnected to my network and was able to connect to my brother's hotspot, but not to any other network. I even reset my phone, but it still won't connec

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Official Solution

Malware Intrusion

​I have a suspicion that an ex has hired someone Ito hack my home network and devices due to some kind of zero day, back door or no click malware. How can I protect my home network and devices from these attacks? Can I upgrade to a better network monitoring service?​

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NorthLane Refund Card By ATT a Scam

I received a refund from ATT for canceling service due to moving by means of a prepaid Mastercard debit card. Cant activate it online, Northlane activation phone number and customer service number "cannot be completed at this time". Spent about 2 hours on the phone with ATT being transferred back an

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2.3K

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Accepted Solution

Upgrade my router

I've had the same router now for about 8 years, is it even possible to get AT&T to upgrade it? It's a PACE 5268AC with First Use Date July 12, 2017 with WPA2-PSK authentication.

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updating My routerNVG510

updating My routerNVG510, how can I do this?

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ATT Uverse TV and Internet Down for over a week

My service has been down for over a week. I'm told that 5 customers are affected. The issue is between the V rad and the D slam. The V rad is 50' from my bedroom window and the D slam is in my backyard. NO ONE HAS BEEN WORKING ON IT  I wonder if AT&T is just trying to get us off uverse TV.

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Pace 5268AC: Why does it broadcast ethernet frames type == 0x7373 (unknown type) every second?

The ethernet proto is 0x7373, which is not known. The last octet of the Pace's ethernet address is actually 0x55, although in these broadcast frames, it's 0x5f. Frame 1: 118 bytes on wire (944 bits), 118 bytes captured (944 bits) on interface 0Interface id: 0 (enp3s0)Encapsulation type: Ethernet

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New Houses with No Internet

I am purchasing a new house that has fiber and the real estate=/building is advertising it but AT&T cannot qualify the address. We have opened up tickets pratcially to the point of begging.  Who can I contact or how can I get this moving?  

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EXPLAINER

What’s fiber internet?

Between remote work, gaming, streaming videos, social media, email, and so on, many of us spend a huge portion of our lives online. That’s what draws so many people to internet powered by fiber.
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AT&T Fiber now delivers speeds up to 5 GIG

Is your home internet fast enough? Depending on speed tier availability and your household’s connectivity needs, you may choose an AT&T Fiber plan with hyper-gig speeds.
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BLOG

A quick introduction to Wi-Fi 6

Wi-Fi 6 was designed to improve on previous standards in several ways, including more efficient battery usage, higher maximum bandwidth, improve security features, and more!
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